---
title: "Homes England - Help to Buy Equity Loan Administration"
ocid: "ocds-h6vhtk-02f3a4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02f3a4"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02f3a4.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02f3a4.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "HOMES ENGLAND (THE NAME ADOPTED BY THE HOMES AND COMMUNITIES AGENCY)"
published: "2021-11-04"
---

# Homes England - Help to Buy Equity Loan Administration

Buyer: HOMES ENGLAND (THE NAME ADOPTED BY THE HOMES AND COMMUNITIES AGENCY)  
Current stage: Award  
OCID: ocds-h6vhtk-02f3a4

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02f3a4)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02f3a4.json)

## Summary

The procurement process titled "Homes England - Help to Buy Equity Loan Administration" was initiated by Homes England, a national agency focusing on housing and community amenities, located in Newcastle upon Tyne, UK. The tender falls under the IT services sector and involves the administration of housing equity loans for various Government schemes. This procurement used a selective method, specifically a competitive procedure with negotiation, and is currently in the active award stage, with the contract signed on 2nd September 2021. The procurement process is complete as of the latest available date, 4th November 2021, with a total value between £30 million and £35 million.

This tender presents significant opportunities for businesses specialising in IT service provision, specifically in consulting, software development, and customer support. Companies that are well-suited to compete for this contract could include those that offer systems for managing mortgage and loan administration, as well as those capable of providing comprehensive customer support services. The scope of the contract encompasses both individual systems and combined services, increasing the potential for inclusive bids from firms looking to expand their operations in public sector services.

## Notice

Homes England sought a solution to administer loans entered into by borrowers participating in a range of nominated Government home ownership schemes principally the Help to Buy Equity Mortgage Scheme (and the new Help to Buy First time Buyers starting in April 2021). There are some legacy schemes with small numbers of borrowers (the London Wide Initiative, First Time Buyers Initiative, Home Buy Direct (including Kickstart and FirstBuy). The procurement provided for the delivery of services via lots - a systems supplier for the processing of the equity loans with an operations supplier to manage the loan book and handling customer enquiries; or a provider to deliver the combined services. The award is for a single lot fr the combined services.

### Lot Information

Lot 1

The current Mortgage Administration service administers all Homes England equity loan products from the point of approval through to redemption. This includes older "legacy" products (First Time Buyers Initiative, London-Wide Initiative, Armed Forces Home Ownership Scheme, HomeBuy Direct and FirstBuy) as well as the current Help to Buy scheme. Homes England have a small number of approved Agents who handle the process of approving applications for Home England's equity loan products up to and including the release of funds to allow completion of an approved home purchase. The Mortgage Administrator is then responsible for the management of these loans through the entire customer journey post-sale completion. This includes handling Borrower enquiries, making amendments as required, and finally ensuring successful redemption of loans. Additional information: Please note that since the publication of the Contract Notice that Homes England's Gateshead office has closed, hence the change in address.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/027702-2021 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive procedure with negotiation |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Nov 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 1 Sep 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOMES ENGLAND (THE NAME ADOPTED BY THE HOMES AND COMMUNITIES AGENCY) |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE4 5BZ |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Arthur's Hill |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | EQUINITI GROUP |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services
- 66 - Financial and insurance services
- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 64200000 - Telecommunications services
- 66000000 - Financial and insurance services
- 72000000 - IT services: consulting, software development, Internet and support
- 79512000 - Call centre

## Release History

- 4 Nov 2021 at 14:17 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/027702-2021

## Notice URLs

- https://equiniti.com/uk/
- https://ted.europa.eu/udl?uri=TED:NOTICE:083918-2020:TEXT:EN:HTML
- https://www.gov.uk/government/organisations/homes-england

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02f3a4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02f3a4.json.