--- title: "FCA Handbook Website and Associated Services Replacement" ocid: "ocds-h6vhtk-02f632" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02f632" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02f632.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02f632.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "FINANCIAL CONDUCT AUTHORITY" published: "2021-11-12" --- # FCA Handbook Website and Associated Services Replacement Buyer: FINANCIAL CONDUCT AUTHORITY Current stage: Planning OCID: ocds-h6vhtk-02f632 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02f632) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02f632.json) ## Summary The Financial Conduct Authority (FCA) is planning a tender titled "FCA Handbook Website and Associated Services Replacement," aimed at acquiring IT services, specifically consulting, software development, Internet services, and support. This procurement process, currently in the planning stage, includes key dates such as the upcoming Request for Information (RFI) publication on 19 November 2021, followed by a Supplier Day on 25 November 2021. Suppliers must register for the Supplier Day by 22 November 2021 and adhere to specific requirements, such as signing a Non-Disclosure Agreement prior to attendance. The delivery location for the services is the United Kingdom. This tender presents a significant opportunity for businesses specialising in IT services, particularly those focused on website management, content delivery, and subscription management solutions. Companies that can offer innovative solutions for updating and improving user experience on digital platforms would be well-positioned to compete. The FCA seeks to enhance the usability of its Handbook website, thus favouring service providers who can demonstrate expertise in user feedback implementation and market-responsive modifications. ## Notice The current Handbook website is maintained by a third-party Contractor who provides the following services: * Monthly updating and consolidation of the Handbook online content plus Print-on-Demand services * Management of subscription services for the Handbook * Ad hoc updating and corrections to content on www.handbook.fca.org.uk as required. * Management of periodic improvements to support the usability of the Handbook website based on user feedback * Providing MI to the FCA for effective monitoring of service delivery and functions The Contractor currently uses database and content management solutions including XML editing and a pagination engine - all of which are contracted to third parties. The Hosting solution is provided by a third-party infrastructure provider. The current Service Support Desk is provided by an alternative third-party. Using an application that allows the FCA to report and track issues and incidents identified by users. ### Lot Information Lot 1 The FCA will be undertaking an RFI as an Information Gathering exercise for the Provision of FCA Handbook website & Associated Services Solution. The RFI process will include a response to an online questionnaire that will be published on 19 November 2021, attendance of a Supplier Day on the 25 November 2021 followed by optional Supplier 1:2:1 sessions (dates to be confirmed). Suppliers are required to complete the Supplier Day registration by Monday 22 November 2021 confirming attendance and providing details of attendees and sign the NDA without amendment that is published with this notice at https://www.delta-esourcing.com/respond/5X6938D533. Supplier must sign the NDA before attending the Supplier Day. Additional information: For any queries relating to this opportunity these must be raised through the messaging facility in Delta portal https://fca.delta-esourcing.com. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/028355-2021 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 12 Nov 2021 | | Submission deadline | Not specified | | Future notice date | 12 Nov 2021 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | FINANCIAL CONDUCT AUTHORITY | | Locality | LONDON | | Post town | East London | | Postcode | E20 1JN | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI41 Hackney and Newham | | Local authority | Newham | | Electoral ward | Stratford Olympic Park | | Westminster constituency | Stratford and Bow | | Delivery location | Not specified | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 12 Nov 2021 at 14:15 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/028355-2021 ## Notice URLs - https://fca.delta-esourcing.com - https://fca.delta-esourcing.com/ - https://www.delta-esourcing.com/respond/5X6938D533 - https://www.delta-esourcing.com/tenders/UK-UK-London:-IT-services:-consulting%2C-software-development%2C-Internet-and-support./5X6938D533 - https://www.fca.org.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02f632. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02f632.json.