---
title: "Information, Advice and Guidance Service"
ocid: "ocds-h6vhtk-02f65b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02f65b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02f65b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02f65b.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "SOUTHEND-ON-SEA BOROUGH COUNCIL"
published: "2021-11-12"
---

# Information, Advice and Guidance Service

Buyer: SOUTHEND-ON-SEA BOROUGH COUNCIL  
Current stage: Tender  
OCID: ocds-h6vhtk-02f65b

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## Summary

Southend-on-Sea Borough Council is currently inviting bids for the provision of an Information, Advice and Guidance (IAG) Service, with an estimated contract value of £2.5 million. The procurement is categorised under health and social work services and is being conducted through an open tender procedure, which will remain open until 12:00 on 14 December 2021. The selected contractor will be expected to deliver flexible services to meet the needs of the local community over an initial five-year period, with the possibility of a further five-year extension.

This tender presents substantial opportunities for businesses specialising in health, social work, and community services. Companies offering advisory services, information dissemination, and client guidance will find this contract particularly suitable. Furthermore, collaborative bids involving consortiums are encouraged, enabling smaller firms to partner with lead providers, thereby expanding their market reach and capabilities within the public sector.

## Notice

Southend-on-Sea Borough Council is seeking to award a contract for the provision of Information, Advice and guidance (IAG) Services in Southend-on-Sea. The service must be based around the following key considerations to effectively meet the needs of the Council's residents * Information: provide factual, current, and impartial information to clients * Advice: presenting facts and ideas in an accessible form for customers to consider and recommending a course of action. * Guidance: defining and providing routes which assist clients to reach their requirements The services must be flexible to meet Southend-on-Sea Borough Councils residents' needs and arising trends. The Council is conducting an open tender procedure. The opportunity is tendered as a single lot to be awarded to a single provider however consortium bids are welcome via a lead provider. The Contract will be awarded for a period of five years plus an option to extend for a further five years or any part thereof. The tender documents can be accessed on Proactis with the reference DN577579 https://procontract.due-north.com/

### Lot Information

Lot 1

Southend-on-Sea Borough Council is seeking to award a contract for the provision of Information, Advice and guidance (IAG) Services in Southend-on-Sea. The service must be based around the following key considerations to effectively meet the needs of the Council's residents * Information: provide factual, current, and impartial information to clients * Advice: presenting facts and ideas in an accessible form for customers to consider and recommending a course of action. * Guidance: defining and providing routes which assist clients to reach their requirements The services must be flexible to meet Southend-on-Sea Borough Councils residents' needs and arising trends. The Council is conducting an open tender procedure. The opportunity is tendered as a single lot to be awarded to a single provider however consortium bids are welcome via a lead provider.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/028396-2021 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Nov 2021 |
| Submission deadline | 14 Dec 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,500,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTHEND-ON-SEA BOROUGH COUNCIL |
| Locality | SOUTHEND-ON-SEA |
| Post town | Southend-on-Sea |
| Postcode | SS2 6YL |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH31 Southend-on-Sea |
| Local authority | Southend-on-Sea |
| Electoral ward | Victoria |
| Westminster constituency | Southend East and Rochford |
| Delivery location | TLH31 Southend-on-Sea |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 12 Nov 2021 at 17:04 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/028396-2021

## Notice URLs

- http://www.southend.gov.uk/
- https://procontract.due-north.com
- https://procontract.due-north.com/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02f65b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02f65b.json.