--- title: "NEPO605 - Children's Advocacy, Independent Visitors, independent people for Children and Adult Complaints and Secure Reviews (P-007452 / C-012113)" ocid: "ocds-h6vhtk-02f719" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02f719" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02f719.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02f719.json" source: "Find A Tender Service" current_stage: "Award" buyer: "NEWCASTLE CITY COUNCIL" published: "2022-03-07" --- # NEPO605 - Children's Advocacy, Independent Visitors, independent people for Children and Adult Complaints and Secure Reviews (P-007452 / C-012113) Buyer: NEWCASTLE CITY COUNCIL Current stage: Award OCID: ocds-h6vhtk-02f719 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02f719) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02f719.json) ## Summary The procurement process titled "NEPO605 - Children's Advocacy, Independent Visitors, independent people for Children and Adult Complaints and Secure Reviews" is led by Newcastle City Council on behalf of the North East Procurement Organisation (NEPO) and various member authorities. This tender includes multiple service categories within the health and social work services sector, particularly focusing on children's advocacy and independent visiting services. The procurement is currently at the active tender stage, with bids having been opened on December 21, 2021, and an associated submission deadline of December 20, 2021. The services are intended for delivery across the UK, specifically in the North East region. This tender presents significant opportunities for businesses specialising in health and social work services, particularly those focused on children's welfare. Companies that can provide advocacy services, independent visitor services, and capabilities for handling complaints are particularly well-positioned to compete. Smaller providers may find this tender beneficial as it allows bidding on individual lots, enabling them to offer specific services without the need to fulfil the entire contract, potentially enhancing competition and diversity in bidder participation. ## Notice Newcastle City Council (''the Lead Authority'') is acting as the lead authority on behalf of the North East Procurement Organisation (NEPO) and its Member Authorities, in respect of the procurement of this Flexible Procurement Agreement (Contract) for: Lot 1 - Children's Advocacy, Lot 2 - Independent Visitor Services Lot 3 - Investigating Officers (Children and Adult Stage Two Complaints) Lot 4 - Independent Persons (Children and Adult Stage Two Complaints) Lot 5 - Independent Chairs for Stage Three Statutory Children's Social Care Complaints Lot 6 - Independent Panellists for Stage Three Statutory Children's Social Care Complaints Lot 7 - Independent Persons for Secure Accommodation Reviews ### Lot Information Children's Advocacy Newcastle City Council, as Lead Authority on behalf of NEPO and it's Member Authorities carried an open procurement exercise to appoint multiple Providers to deliver services for: Lot 1 - Children's Advocacy, Lot 2 - Independent Visitor Services Lot 3 - Investigating Officers (Children and Adult Stage Two Complaints) Lot 4 - Independent Persons (Children and Adult Stage Two Complaints) Lot 5 - Independent Chairs for Stage Three Statutory Children's Social Care Complaints Lot 6 - Independent Panellists for Stage Three Statutory Children's Social Care Complaints Lot 7 - Independent Persons for Secure Accommodation Reviews Options: The original contract terms if for 36-months with 2 x 12-month options to extend Independent Visitor Services Provision of Independent Visitor Services. The Participating Authorities have discussed the risks and benefits of appointing the same Provider to deliver services under both Lots I and 2. For the following reasons they have decided that they will be appointing different Providers to each Lot: 1) the cohort of Children / Young People eligible to access these services is different, 2) referrals routes for these services are different, 3) they feel that there is the potential for confusion of boundaries for the roles and responsibilities between advocates and independent visitors; these roles carry out two distinct functions, and 4) we feel that by appointing different Providers to deliver services under Lots 1 and 2 will encourage applications to a wider group of Providers, including smaller Providers who may only be able to provide Services under one of these Lots. Options: 2 x 12-month options to extend Investigating Officers (Children and Adult Stage Two Complaints) Provision of Investigating Officers (Children and Adult Stage Two Complaints) Services Options: 2 x 12-month options to extend Independent Persons (Children and Adult Stage Two Complaints) Delivery of Independent Persons (Children and Adult Stage Two Complaints) Services Options: 2 x 12-month options to extend Independent Chairs for Stage Three Statutory Children's Social Care Complaints Delivery of Independent Chairs for Stage Three Statutory Children's Social Care Complaints Services Options: 2 x 12-month options to extend Independent Panellists for Stage Three Statutory Children's Social Care Complaints Delivery of Independent Panellists for Stage Three Statutory Children's Social Care Complaints Services Options: 2 x 12-month options to extend Independent Persons for Secure Accommodation Reviews Delivery of Independent Persons for Secure Accommodation Reviews Services Options: 2 x 12-month options to extend ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/006150-2022 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | SME | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 7 Mar 2022 | | Submission deadline | 20 Dec 2021 | | Future notice date | Not specified | | Award date | 20 Dec 2021 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1,800,000 | | Lots value | £1,810,000 | | Awards value | Not specified | | Contracts value | £353,317 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Active, Cancelled | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | NEWCASTLE CITY COUNCIL | | Additional buyers | DARLINGTON BOROUGH COUNCIL; DARLINGTON BROUGH COUNCIL; DURHAM COUNTY COUNCIL; GATESHEAD METROPOLITAN BOROUGH COUNCIL; HARTLEPOOL BOROUGH COUNCIL; HARTLEPOOL BROUGH COUNCIL; MIDDLESBROUGH COUNCIL; NORTH TYNESIDE COUNCIL; NORTHUMBERLAND COUNTY COUNCIL; REDCAR & CLEVELAND BOROUGH COUNCIL; SOUTH TYNESIDE COUNCIL; STOCKTON BOROUGH COUNCIL; SUNDERLAND CITY COUNCIL | | Locality | NEWCASTLE-UPON-TYNE | | Post town | Newcastle upon Tyne | | Postcode | NE1 8QH | | Country | England | | ITL 1 | TLC North East (England) | | ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear | | ITL 3 | TLC44 Sunderland | | Local authority | Sunderland | | Electoral ward | Southwick | | Westminster constituency | Sunderland Central | | Delivery location | TLC North East (England) | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 12 | | Supplier names | A P AND D CONSULTANCY; CHERRYL PHAROAH CONSULTANCY; INDEPENDENT SOCIAL WORKER - FIONA NOONE; INDIVIDUAL - BRIDGET BLACK; JEANETTE CALLAGHAN; JENNY ARCHER-POWER; JULIE HATFIELD; JULIE ROSLING; LISA ROONEY; MYLA CONSULTING; NYAS (NATIONAL YOUTH ADVOCACY SERVICE; SHEHLA HUSSAIN | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security - 85 - Health and social work services ### Codes - 79110000 - Legal advisory and representation services - 85000000 - Health and social work services ## Release History - 7 Mar 2022 at 11:54 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/006150-2022 - 22 Nov 2021 at 14:35 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/029049-2021 - 16 Nov 2021 at 12:35 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/028586-2021 ## Notice URLs - http://apps.charitycommission.gov.uk/Showcharity/RegisterOfCharitis/register - http://directory.scottishhousingregulator.gov.uk/pages/default.aspx - http://hwb.wales.gov.uk/ - http://unistats.direct.gov.uk/institutions/ - http://www.charity-commission.gov.uk/About_us/Regulation/Registering_charities_index.aspx - http://www.communities.gov.uk/newsroom/factsandfigures/housingplanning1/ - http://www.direct.gov.uk/en/Dl1/Directories/A-ZOfCentralGovernment/index.htm - http://www.direct.gov.uk/en/Dl1/Directories/Localcouncils/index.htm - http://www.fire.org.uk/fire-brigades.html - http://www.firescotland.gov.uk/your-area.aspx - http://www.fireservice.co.uk/information/ukfrs - http://www.gov.scot/Topics/archive/law-order/Police/PoliceServiceofScotland - http://www.hefce.ac.uk/workprovide/unicoll/fecs/ - http://www.hefce.ac.uk/workprovide/unicoll/heis/ - http://www.hscni.net/index.php?link=trusts - http://www.nepo.org - http://www.nhs.uk/ServiceDirectories/Pages/AcuteTrustListing.aspx - http://www.nidirect.gov.uk/local-councils-in-northern-ireland - http://www.nifrs.org/areas-districts/ - http://www.northernireland.gov.uk/gov.htm - http://www.oscr.org.uk/ - http://www.police-information.co.uk/index.html - http://www.psni.police.uk/index.htm - http://www.schoolswebdirectory.co.uk/localauthorities.php - http://www.scotland.gov.uk/Publications/2012/02/2421/1 - http://www.scotland.police.uk/ - http://www.scottishambulance.com/TheService/organised.aspx - http://www.sell3wales.gov.uk?Search/search_Auth.aspx - http://www.ukschoolsdirectory.net - http://www.wales.nhs.uk/nhswalesaboutus/structure - https://education.gov.scot/ParentZone - https://gov.wales/topics/housing-and-regeneration/publications/registered-social-landlords-in-wales/?lang=en - https://idea.org.uk/ - https://my.northtyneside.gov.uk/ - https://www.communities-ni.gov.uk/contact - https://www.darlington.gov.uk/ - https://www.durham.gov.uk/ - https://www.education-ni.gov.uk/ - https://www.finance-ni.gov.uk/articles/list-public-bodies-which-ni-public-procurement-policy-applies - https://www.gateshead.gov.uk/ - https://www.gov.uk/check-a-university-is-officially-recognised/recognised-bodies - https://www.gov.uk/find-school-in-england - https://www.gov.uk/government/organisations - https://www.gov.uk/government/organisations/department-for-education - https://www.gov.uk/government/organisations/maritime-and-coastguard-agency - https://www.gov.uk/government/publications/current-registered-providers-of-social-housing - https://www.gov.uk/government/publications/open-academies-and-academy-projects-in-development - https://www.hartlepool.gov.uk/ - https://www.middlesbrough.gov.uk/ - https://www.nepo.org/associate-membership/permissible-users - https://www.newcastle.gov.uk/ - https://www.nidirect.gov.uk/contacts/housing-associations - https://www.northumberland.gov.uk/Home.aspx - https://www.ons.gov.uk/ - https://www.police.uk/forces/ - https://www.redcar-cleveland.gov.uk/Pages/default.aspx - https://www.southtyneside.gov.uk/ - https://www.stockton.gov.uk/ - https://www.sunderland.gov.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02f719. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02f719.json.