---
title: "iLab Telepath Support and Disaster Recovery"
ocid: "ocds-h6vhtk-02f7eb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02f7eb"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02f7eb.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02f7eb.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)"
published: "2022-08-12"
---

# iLab Telepath Support and Disaster Recovery

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)  
Current stage: Award  
OCID: ocds-h6vhtk-02f7eb

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02f7eb)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02f7eb.json)

## Summary

The NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust) has recently completed a procurement process for the contract titled "iLab Telepath Support and Disaster Recovery" in the services main procurement category. This contract, aimed at ensuring service continuity for critical Transfusion delivery, was awarded to DH OpCo UK Ltd (Dedalus) for a value of £486,550.65. The procurement method used was a limited award procedure without prior publication of a call for competition.

This tender presents business growth opportunities for companies providing medical software packages and system maintenance services in the healthcare industry. The contract focuses on service continuity for critical Transfusion delivery, encompassing areas such as AE, Theatres, Maternity, cancer services, and critical care services. Suitable applicants must ensure compliance with legislative requirements and national guidelines to handle blood products effectively for patient safety. The contract location includes Wrexham Maelor Hospital, Glan Clwyd Hospital, and Ysbyty Gwynedd Bangor in the UK.

## Notice

Dedalus are the current incumbent supplier for Telepath, and the system hosts a vast archive of historical data which is used to assess cross matching compatibility. Transfusion throughout Wales has not moved to the national system (WLIMS) but is scheduled to do so under the new LINC arrangements. This is anticipated to commence 2024 in BCUHB subject to suitable verification and validation of performance, and hence a full cover period is required from 2021-2025. Therefore the only viable option is to retain the existing services and vital cover via a direct award process for service continuity, in order to ensure patient safety and ability to handle blood products in accordance with legislative requirements and national guidelines. Failure to award to the incumbent supplier will result in cessation of transfusion services with an impact to AE, Theatres, Maternity, cancer services and critical care services.

### Lot Information

Lot 1

The proposed contract with Dedalus for ilab Telepath support and disaster recovery is to ensure the service continuity for critical Transfusion delivery. Dedalus are the current incumbent supplier for Telepath, and the system hosts a vast archive of historical data which is used to assess cross matching compatibility. Transfusion throughout Wales has not moved to the national system (WLIMS) but is scheduled to do so under the new LINC arrangements. This is anticipated to commence 2024 in BCUHB subject to suitable verification and validation of performance, and hence a full cover period is required from 2021-2025. Therefore the only viable option is to retain the existing services and vital cover via a direct award process for service continuity, in order to ensure patient safety and ability to handle blood products in accordance with legislative requirements and national guidelines. Failure to award to the incumbent supplier will result in cessation of transfusion services with an impact to AE, Theatres, Maternity, cancer services and critical care services.

### Procurement Information

The proposed contract with Dedalus for ilab Telepath support and disaster recovery is to ensure the service continuity for critical Transfusion delivery. Dedalus are the current incumbent supplier for Telepath, and the system hosts a vast archive of historical data which is used to assess cross matching compatibility. Transfusion throughout Wales has not moved to the national system (WLIMS) but is scheduled to do so under the new LINC arrangements. This is anticipated to commence 2024 in BCUHB subject to suitable verification and validation of performance, and hence a full cover period is required from 2021-2025. Therefore the only viable option is to retain the existing services and vital cover via a direct award process for service continuity, in order to ensure patient safety and ability to handle blood products in accordance with legislative requirements and national guidelines. Failure to award to the incumbent supplier will result in cessation of transfusion services with an impact to AE, Theatres, Maternity, cancer services and critical care services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/022324-2022 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Aug 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 10 Nov 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £486,550 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Cancelled |
| Lots status | Cancelled |
| Awards status | Active, Unsuccessful |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) |
| Locality | ST.ASAPH |
| Post town | Not specified |
| Postcode | LL17 OJL |
| Country | Not specified |
| ITL 1 | Not specified |
| ITL 2 | Not specified |
| ITL 3 | Not specified |
| Local authority | Not specified |
| Electoral ward | Not specified |
| Westminster constituency | Not specified |
| Delivery location | TLL Wales, TLL12 Gwynedd, TLL13 Conwy and Denbighshire, TLL2 East Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DH OPCO UK LTD (DEDALUS |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 50 - Repair and maintenance services

### Codes

- 48180000 - Medical software package
- 50324100 - System maintenance services

## Release History

- 12 Aug 2022 at 14:35 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/022324-2022
- 18 Nov 2021 at 12:04 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/028796-2021

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02f7eb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02f7eb.json.
