---
title: "NHS Sheffield CCG : Crisis Cafe (Lot 1) and Wellbeing Ambassadors (non-clinical) (Lot 2)"
ocid: "ocds-h6vhtk-02f837"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02f837"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02f837.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02f837.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS SHEFFIELD CCG"
published: "2022-03-31"
---

# NHS Sheffield CCG : Crisis Cafe (Lot 1) and Wellbeing Ambassadors (non-clinical) (Lot 2)

Buyer: NHS SHEFFIELD CCG  
Current stage: Award  
OCID: ocds-h6vhtk-02f837

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## Summary

The NHS Sheffield Clinical Commissioning Group (CCG) has initiated a tender process titled "NHS Sheffield CCG: Crisis Café (Lot 1) and Wellbeing Ambassadors (Lot 2)" aimed at improving mental health support in Sheffield, South Yorkshire. The tender falls within the services industry, with the CCG being a public authority aiming to provide alternative support mechanisms during mental health crises. Currently, the procurement stage is complete, with the well-suited contract for Wellbeing Ambassadors having been awarded and set to last for two years, with an option for a two-year extension, while the contract for the Crisis Café lot has been marked as unsuccessful. Key dates include the award of the contract on 1 March 2022, and the anticipated duration will span four years for any successful lot.

This procurement represents a significant opportunity for businesses involved in mental health services or community-based support. Companies that specialise in psychosocial support, counselling services, or non-clinical healthcare provision would be well-suited to take advantage of such tenders. With the CCG seeking to enhance mental health crisis teams and establish supportive environments, organisations that can deliver compassionate, innovative approaches to mental wellbeing will likely find ample opportunities to grow their footprint within the healthcare sector in South Yorkshire.

## Notice

In March 2020, NHS England announced new funding to be made available to local areas to strengthen mental health crisis teams and to provide new alternative forms of provision such as crisis cafes and safe havens. Through the CCG engagement work residents of Sheffield have told us they want an alternative to traditional clinical places to attend in non life threatening crisis situations.

### Lot Information

Crisis Cafe Service

Crisis Cafe Lot 1 : * The crisis cafe will deliver crisis support to those experiencing a mental health crisis. * The cafe will allow access without prior arrangement of wait in a safe environment. * A 'hot drink', a 'listening ear', practical support or help to access specialist mental health services (if required) will be provided. * We expect the cafe to be staffed by people with experience, knowledge and expertise in mental health. * The cafe is anticipated to operate 7 days per week opening (as a minimum) between 6pm and 12am (the provider will be expected to evaluate and refine opening times after the first 12 months to align to informed levels of demand) Wellbeing Ambassadors (non-clinical) (Lot 2): * The Wellbeing Ambassadors will support people who are being seen in the hospital Emergency Department or will help people to access the Crisis Cafe. * The ambassadors may also provide support to individuals who are on waiting lists or awaiting a decision over their mental health and ongoing treatment/interventions. Additional information: This lot was not awarded. The funding for this lot was PS250,000 to PS300,000 per annum. The contract length was for 2 years with an option of a 2 year extension. Maximum contract length would be 4 years. The value in this notice is for 4 years.

Sheffield Crisis Cafe (Lot 1)

Crisis Cafe Lot 1 : * The crisis cafe will deliver crisis support to those experiencing a mental health crisis. * The cafe will allow access without prior arrangement of wait in a safe environment. * A 'hot drink', a 'listening ear', practical support or help to access specialist mental health services (if required) will be provided. * We expect the cafe to be staffed by people with experience, knowledge and expertise in mental health. * The cafe is anticipated to operate 7 days per week opening (as a minimum) between 6pm and 12am (the provider will be expected to evaluate and refine opening times after the first 12 months to align to informed levels of demand) Additional information: The contract for this service will be for two years with an option to extend for a further 2 years subject to mutual agreement between the Authority and provider. The maximum length of the contracts will be four years. The funding for Crisis Cafe Lot 1 will be PS250,000 to PS300,000 per annum. The value in this notice is for the full 4 years.

Wellbeing Ambassadors

Wellbeing Ambassadors (non-clinical) (Lot 2): * The Wellbeing Ambassadors will support people who are being seen in the hospital Emergency Department or will help people to access the Crisis Cafe. * The ambassadors may also provide support to individuals who are on waiting lists or awaiting a decision over their mental health and ongoing treatment/interventions. Additional information: The contracts for this service will be for two years with an option to extend for a further 2 years subject to mutual agreement between the Authority and provider. The maximum length of the contract will be four years. The Wellbeing Ambassadors (non-clinical) (Lot 2) funding will be PS15,000 per. annum.

Wellbeing Ambassadors

Wellbeing Ambassadors (non-clinical) (Lot 2): * The Wellbeing Ambassadors will support people who are being seen in the hospital Emergency Department or will help people to access the Crisis Cafe. * The ambassadors may also provide support to individuals who are on waiting lists or awaiting a decision over their mental health and ongoing treatment/interventions. Additional information: This lot awarded. The contract duration is 2 years with option to extend by 2 years making a total of 4 years. The annual funding is PS15,000 per annum.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/008732-2022 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Mar 2022 |
| Submission deadline | 14 Jan 2022 |
| Future notice date | 6 Dec 2021 |
| Award date | 1 Mar 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | £1,200,000 |
| Awards value | Not specified |
| Contracts value | £60,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Active, Cancelled |
| Awards status | Active, Unsuccessful |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SHEFFIELD CCG |
| Locality | SHEFFIELD |
| Post town | Sheffield |
| Postcode | S9 4EU |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE32 Sheffield |
| Local authority | Sheffield |
| Electoral ward | Darnall |
| Westminster constituency | Sheffield South East |
| Delivery location | TLE32 Sheffield |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOUTH YORKSHIRE CHAPLAINCY AND LISTENING |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85312300 - Guidance and counselling services

## Release History

- 31 Mar 2022 at 15:27 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/008732-2022
- 3 Dec 2021 at 22:45 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/030158-2021
- 18 Nov 2021 at 22:45 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/028872-2021

## Notice URLs

- https://www.nhssourcing.co.uk
- https://www.nhssourcing.co.uk/
- https://www.sheffieldccg.nhs.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02f837. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02f837.json.