---
title: "Back Office Software and Support Services"
ocid: "ocds-h6vhtk-02f906"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02f906"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02f906.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02f906.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "POLICE DIGITAL SERVICE"
published: "2021-11-22"
---

# Back Office Software and Support Services

Buyer: POLICE DIGITAL SERVICE  
Current stage: Award  
OCID: ocds-h6vhtk-02f906

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## Summary

The Police Digital Service (PDS) is conducting a procurement process titled "Back Office Software and Support Services" to acquire additional Oracle licences and support services necessary for the recruitment of 20,000 new police officers across various police forces in the UK. This procurement falls under the services category, specifically related to data services, and is currently in the Award stage, with the contract having been signed on 22 November 2021. The procurement method employed is limited, specifically negotiated without the publication of a contract notice, citing technical reasons as justification for the absence of competition.

This tender presents a significant opportunity for business growth, particularly for companies that specialise in software support services and possess expertise in Oracle systems. Businesses that currently offer or are capable of delivering support services for Oracle software would be well-suited to compete in future procurement processes initiated by PDS or the individual police forces, as they may need to reprocure their full back office system requirements at later stages. The aggregated needs of the police forces provide a substantial market, ensuring that suitable suppliers could benefit from increased demand for related services.

## Notice

The Police Digital Service (PDS) is procuring additional Oracle licences and support services on behalf of UK Policing, in order to deliver the additional licences required to support the recruitment of 20,000 new police officers.

### Lot Information

Lot 1

Procurement of additional Oracle licences and related support services to ensure that police forces have sufficient Oracle licences to support the recruitment of 20,000 new police officers. Specifically, the police forces of Leicestershire, Durham, North Yorkshire, Derbyshire, Surrey, Sussex, Kent, Essex, Gloucestershire, Warwickshire, Bedfordshire, Cambridgeshire, Hertfordshire, Norfolk and Suffolk will or may utilise the software licences and related support services being procured from Oracle.

### Procurement Information

PDS relies on the ground set out within Regulation 32(2)(b)(ii) (Use of the negotiated procedure without prior publication) of the Public Contracts Regulations 2015. For technical reasons, the services can be provided only by a particular tenderer, namely Oracle Corporation UK Limited. The software licences and related support services being procured are for business critical back office systems which have already been implemented by police forces. However, as a result of the Government's commitment to recruit 20,000 new police officers, forces require additional licences to ensure that they do not breach the terms of their existing contracts with Oracle. PDS (which is owned by UK police forces and exists to support forces in their technology procurement and delivery, and is the delivery vehicle for the National Policing Digital Strategy) is procuring the additional licences centrally, for the sake of efficiency and in order to ensure that the best value for money is obtained, by aggregating the forces' collective requirements and spending power to negotiate the best possible price from Oracle. The list of forces who will or may utilise the software licences and related support services being procured from Oracle is set out above. Competition is absent for technical reasons on this occasion because: (a) each of the forces which is benefiting from the licences being procured is already under contract with Oracle for the delivery of the same software; (b) the only reason for this procurement is to ensure that the forces have sufficient licences to cover the recruitment of 20,000 new police officers; and (c) the back office software being licensed has to be the same across the force - it is not possible or practicable to implement alternative back office software for the benefit of the new 20,000 officers whilst running a different back office environment for the rest of the force's requirements. As such, only Oracle (as the owner of the software and its intellectual property rights) can provide the back office software which is required in this instance to meet the increase in demand. All other options would cause significant inconvenience, substantial duplication of cost and from a technical perspective would not be possible due to the interoperability requirements. No reasonable alternative exists for procuring the additional licences which are required, and the absence of competition is not the result of an artificial narrowing down of the parameters of the procurement. Each force will reprocure its full back office system requirements as and when required, at which point alternative software providers will be able to participate and propose an alternative solution.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/029079-2021 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Negotiated without publication of a contract notice |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Nov 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 22 Nov 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £978,729 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POLICE DIGITAL SERVICE |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC4R 1AP |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Vintry |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ORACLE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services
- 72300000 - Data services

## Release History

- 22 Nov 2021 at 17:10 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/029079-2021

## Notice URLs

- https://pds.police.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02f906. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02f906.json.