---
title: "Development and Alumni Relations Office (DARO) CRM System"
ocid: "ocds-h6vhtk-02f91e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02f91e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02f91e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02f91e.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "UNIVERSITY OF BRISTOL"
published: "2021-11-22"
---

# Development and Alumni Relations Office (DARO) CRM System

Buyer: UNIVERSITY OF BRISTOL  
Current stage: Tender  
OCID: ocds-h6vhtk-02f91e

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## Summary

The University of Bristol is currently seeking proposals for a Customer Relationship Management (CRM) system for its Development and Alumni Relations Office (DARO). The tender, classified under goods, aims to enhance engagement with alumni and community members and is at the Tender stage. Key dates include the tender submission deadline on 14 January 2022, with contract award anticipated on 17 January 2022. The procurement method is open, allowing a broad range of suppliers to participate, and the contract is set for an initial term of five years with options for two additional one-year extensions.

This tender presents significant opportunities for businesses specialising in CRM software solutions, particularly those with capabilities in delivering user-friendly, flexible systems tailored for educational institutions. Companies that offer solutions able to support diverse activities while ensuring seamless user experience would particularly benefit. With the aim to foster a culture of engagement and philanthropy within the University, this tender is an excellent chance for businesses to establish long-term partnerships in the higher education sector.

## Notice

The University of Bristol's (UoB) Development and Alumni Relations Office (DARO) is seeking a central CRM System* that will underpin all activity that contributes to DARO's mission, to connect communities and embed a culture of engagement and philanthropy at the heart of the University, with alumni and friends working seamlessly with University staff and students to transform lives. DARO requires a fast, reliable and user-friendly CRM that can support and record a wide range of activity. The System must be flexible in order to accommodate a growing program of activity, with the ability to tailor it for the purposes of different teams. DARO intends to award a contract for an initial term of 5 years with the options of 2 further 1 year periods. Full Requirements are published on the University's eProcurement Portal linked at the above URL

### Lot Information

Lot 1

The University of Bristol's (UoB) Development and Alumni Relations Office (DARO) is seeking a central CRM System* that will underpin all activity that contributes to DARO's mission, to connect communities and embed a culture of engagement and philanthropy at the heart of the University, with alumni and friends working seamlessly with University staff and students to transform lives. DARO requires a fast, reliable and user-friendly CRM that can support and record a wide range of activity. The System must be flexible in order to accommodate a growing program of activity, with the ability to tailor it for the purposes of different teams. DARO intends to award a contract for an initial term of 5 years with the options of 2 further 1 year periods. Full Requirements are published on the University's eProcurement Portal linked at the above URL

Options: 2 Optional Contract years (5 initial term plus 2 one year optional extensions)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/029103-2021 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Nov 2021 |
| Submission deadline | 14 Jan 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF BRISTOL |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS1 5DS |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK51 Bristol, City of |
| Local authority | Bristol, City of |
| Electoral ward | Central |
| Westminster constituency | Bristol Central |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48445000 - Customer Relation Management software package

## Release History

- 22 Nov 2021 at 22:45 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/029103-2021

## Notice URLs

- http://www.bristol.ac.uk
- https://tenders.bris.ac.uk/web/login.html

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02f91e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02f91e.json.