--- title: "Contract for the future development of People's Voice and Healthwatch Kent" ocid: "ocds-h6vhtk-02f93a" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02f93a" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02f93a.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02f93a.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "KENT COUNTY COUNCIL" published: "2021-11-23" --- # Contract for the future development of People's Voice and Healthwatch Kent Buyer: KENT COUNTY COUNCIL Current stage: Planning OCID: ocds-h6vhtk-02f93a [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02f93a) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02f93a.json) ## Summary The procurement process for a contract titled "Contract for the future development of People’s Voice and Healthwatch Kent" is being conducted by Kent County Council, which is focused on improving local health and social care services within the UK. This initiative falls under the industry category of social work and related services, reflecting the procurement stage currently set at the planning phase. The future notice for this tender is scheduled for 20th December 2021, and it may involve multiple lots addressing different aspects of the service, with delivery primarily in the Kent area (postal code ME14 1XQ). This tender represents an excellent opportunity for businesses with expertise in community engagement, health services, and social work, stimulating growth through collaborative partnerships aimed at enhancing the provision of local care services. Companies that can effectively facilitate the involvement of diverse populations, particularly those less likely to participate in traditional health care discourse, will be particularly well-suited to compete. Noteworthy skills include innovative outreach strategies, local asset mapping, and the ability to navigate and build connections within Kent's varied communities. ## Notice Kent County Council Adult Social Care and Health is looking to develop their People's Voice and Local Healthwatch Service with the aim to promote and empower Kent Citizens to have a voice in influencing, developing and shaping health care services in Kent. This includes ensuring the voices and views of older people, physically challenged people and people who are experiencing mental illness are heard and considered. The key requirements for local authorities are to make provision for the following statutory Local Healthwatch activities: * Promoting and supporting the involvement of people in the commissioning, the provision, and scrutiny of local care services. * Enabling people to monitor the standard of provision of local care services and whether and how local care services could and ought to be improved. * Obtaining the views of people regarding their need for, and experiences of, local care services and importantly to make these views known to those responsible for commissioning, providing, managing, or scrutinising local care services and to Healthwatch England. * Making reports and recommendations about how local care services could or ought to be improved. * Providing advice and information about access to local care services so people can make choices about local care services. * Formulating views on the standard of provision and whether and how the local care services could and ought to be improved and sharing these views with Healthwatch England. * Making recommendations to Healthwatch England to advise the Care Quality Commission (CQC) to conduct special reviews or investigations (or, where the circumstances justify doing so, making recommendations direct to CQC); and to make recommendations to Healthwatch England to publish reports about issues. * Providing Healthwatch England with the intelligence and insight it needs to enable it to perform effectively. Specifically we are interested in organisations that can :- * Enhance collaborative working to support the vision of Healthwatch England. * Review the range, quality and accessibility of User Forums. * Create opportunities so that people are able and willing to participate. This will include a good understanding of the population and those that are more likely to participate and those who are less likely to and develop plans to mitigate this. * Explore new ways to hear people's voices - rotating the involvement of Experts by Lived Experience and reviewing what can be done to encourage others to contribute. * Undertake local asset mapping with people who use services, and inform a future model for effective collection and amplification of People's Voice. * Review and define the future vision and identify what additionality this service could deliver. * Focus on outcomes and enable local innovations to build on existing good practice. The Provider will need to work collaboratively with a full range of organisations, agencies and groups in Kent's communities to ensure effective partnerships are developed The Provider will need to develop an open-minded and effective working relationship with all Adults living in Kent with a focus on those experiencing barriers or challenges with day to day life, eg adults with learning disabilities, physical disabilities, autism, sensory impairments, mental health issues, older people and carers. The Provider will need to support a broader reach through virtual, social, and technological networks. Interested parties should email sharon.wilcock@kent.gov.uk - we will contact you to discuss ### Lot Information Lot 1 As part of the market engagement we will explore opportunities and determine whether to split the contract into 2 lots or not. 1. People's Voice 2. Healthwatch Kent ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/029131-2021 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 23 Nov 2021 | | Submission deadline | Not specified | | Future notice date | 20 Dec 2021 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | KENT COUNTY COUNCIL | | Locality | MAIDSTONE | | Post town | Rochester | | Postcode | ME14 1XQ | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ4 Kent | | ITL 3 | TLJ45 Mid Kent | | Local authority | Maidstone | | Electoral ward | Penenden Heath | | Westminster constituency | Maidstone and Malling | | Delivery location | TLJ4 Kent | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85300000 - Social work and related services ## Release History - 23 Nov 2021 at 11:40 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/029131-2021 ## Notice URLs - http://www.kent.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02f93a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02f93a.json.