---
title: "Orion Contract Support for NIECR"
ocid: "ocds-h6vhtk-02fa28"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02fa28"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02fa28.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02fa28.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "BUSINESS SERVICES ORGANISATION I T S"
published: "2021-11-25"
---

# Orion Contract Support for NIECR

Buyer: BUSINESS SERVICES ORGANISATION I T S  
Current stage: Award  
OCID: ocds-h6vhtk-02fa28

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## Summary

The Business Services Organisation (BSO) in Belfast is seeking to enhance the Northern Ireland Electronic Care Record (NIECR) system through a contracted support service titled "Orion Contract Support for NIECR." This procurement falls under the IT services category, specifically consulting and software development, and is currently in the Award stage. The successful supplier for this limited procurement method, which was negotiated without prior publication of a contract notice, is Orion Health. The contract was officially signed on 25th November 2021.

This tender presents a significant opportunity for companies specializing in IT services, particularly those with expertise in healthcare technology and systems integration. Businesses that can offer innovative software development, consulting, or support services tailored to health and social care environments will be well-positioned to compete. As the NIECR system is vital for managing patient information across various healthcare settings, potential bidders should demonstrate their capacity to deliver reliable and scalable solutions that align with the growing user base of over 30,000 healthcare professionals.

## Notice

Since its inception in 2013, NIECR has become a critical system for Healthcare staff across Northern Ireland providing key, up-to-date patient information. NIECR is a web based portal that sits on top of a large range of current HSC information and clinical systems to give Health and Social Care professionals a single consolidated view of a patient's key medical information. NIECR is a critical front line system providing a clinical interface for over 30,000 active users. The number of users continues to steadily increase from across all Secondary Care Trusts, Ambulance Service, Primary Care (including GP Out of Hours), community and the independent sector. Many of the users are front line users who depend on NIECR to inform clinical decision making especially in emergency situations when essential medical background information would not be available and a patient could be at risk if for example a medication is prescribed without knowing the contraindications.

### Lot Information

Lot 1

Since its inception in 2013, NIECR has become a critical system for Healthcare staff across Northern Ireland providing key, up-to-date patient information. NIECR is a web based portal that sits on top of a large range of current HSC information and clinical systems to give Health and Social Care professionals a single consolidated view of a patient's key medical information. NIECR is a critical front line system providing a clinical interface for over 30,000 active users. The number of users continues to steadily increase from across all Secondary Care Trusts, Ambulance Service, Primary Care (including GP Out of Hours), community and the independent sector. Many of the users are front line users who depend on NIECR to inform clinical decision making especially in emergency situations when essential medical background information would not be available and a patient could be at risk if for example a medication is prescribed without knowing the contraindications. Patient Portal as a module of NIECR provides a clinical view from within NIECR and a patient facing view via a web application. The patient portal is available to patients from all clinical specialties who are using NIECR. The Patient Portal will continue to require support and development by Orion Health as the user base expands Orion Health own Intellectual Property rights to NIECR and therefore no other supplier would have rights to amend the software in order to provide support or new developments. In addition to the IP rights being held by the supplier, BSO would not have the skills or resources required to support the significant workload necessary to maintain the range and various individual elements of the NIECR services. This provides justification why a direct award contract is required and other options rejected.

### Procurement Information

NIECR is a critical front line system providing a clinical interface for over 30,000 active users. The number of users continues to steadily increase from across all Secondary Care Trusts, Ambulance Service, Primary Care (including GP Out of Hours), community and the independent sector. Many of the users are front line users who depend on NIECR to inform clinical decision making especially in emergency situations when essential medical background information would not be available and a patient could be at risk if for example a medication is prescribed without knowing the contraindications. There is also a requirement to replace existing NIECR interfaces for the new HSC ICT programmes i.e. DIS, NIPACs, LIMS etc. to maintain up-to-date information within NIECR. Patient Portal as a module of NIECR provides a clinical view from within NIECR and a patient facing view via a web application. The patient portal is available to patients from all clinical specialties who are using NIECR. The Patient Portal will continue to require support and development by Orion Health as the user base expands Orion Health own Intellectual Property rights to NIECR and therefore no other supplier would have rights to amend the software in order to provide support or new developments. In addition to the IP rights being held by the supplier, BSO would not have the skills or resources required to support the significant workload necessary to maintain the range and various individual elements of the NIECR services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/029369-2021 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Negotiated without publication of a contract notice |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Nov 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 25 Nov 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BUSINESS SERVICES ORGANISATION I T S |
| Locality | BELFAST |
| Post town | Northern Ireland |
| Postcode | BT1 4JE |
| Country | Northern Ireland |
| ITL 1 | TLN Northern Ireland |
| ITL 2 | TLN0 Northern Ireland |
| ITL 3 | TLN06 Belfast |
| Local authority | Belfast |
| Electoral ward | Central |
| Westminster constituency | Belfast South and Mid Down |
| Delivery location | TLN Northern Ireland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ORION HEALTH |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 25 Nov 2021 at 16:04 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/029369-2021

## Notice URLs

- http://www.hscbusiness.hscni.net

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02fa28. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02fa28.json.