---
title: "Process Discontinued: TC1097 - Provision of Technology Solution and Implementation Partner for Resident and Business Digital Experience"
ocid: "ocds-h6vhtk-02fa5a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02fa5a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02fa5a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02fa5a.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "MANCHESTER CITY COUNCIL"
published: "2023-01-26"
---

# Process Discontinued: TC1097 - Provision of Technology Solution and Implementation Partner for Resident and Business Digital Experience

Buyer: MANCHESTER CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-02fa5a

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02fa5a)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02fa5a.json)

## Summary

Manchester City Council has discontinued the procurement process titled "Provision of Technology Solution and Implementation Partner for Resident and Business Digital Experience" in the services category. The process involved the provision and implementation of a low-code content management system, customer relationship management, and integration layer. The procurement stage was tender, with a deadline for submission on 7th January 2022. The location of this opportunity is in Manchester, UK, and the industry category is IT services.

This tender provided an opportunity for businesses specialising in IT services, consulting, software development, Internet, and support to compete for a contract with Manchester City Council. The procurement method was an open procedure with a focus on quality, social value, environmental considerations, and pricing. The contract value was £1,250,000, with the contract signed on 13th September 2022 for a duration of 3 years, extendable for an additional 3 years. Interested businesses were required to actively participate in the economic and social regeneration of the contract delivery locality.

## Notice

The provision and implementation of a low-code content management system, customer relationship management and integration layer.

### Lot Information

Lot 1

The provision and implementation of a low-code content management system, customer relationship management and integration layer.

Renewal: There is an option to extend for up to 3 years on an annual basis

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/002448-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Jan 2023 |
| Submission deadline | 7 Jan 2022 |
| Future notice date | Not specified |
| Award date | 12 Sep 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £897,000 |
| Lots value | £897,000 |
| Awards value | Not specified |
| Contracts value | £1,250,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MANCHESTER CITY COUNCIL |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M60 2LA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Piccadilly |
| Westminster constituency | Manchester Central |
| Delivery location | TLD3 Greater Manchester |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IEG4 |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 26 Jan 2023 at 14:48 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/002448-2023
- 4 Oct 2022 at 15:26 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/027896-2022
- 26 Nov 2021 at 09:47 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/029419-2021

## Notice URLs

- http://www.manchester.gov.uk
- http://www.the-chest.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02fa5a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02fa5a.json.