---
title: "Income Maximisation Awareness Raising Programme for Front Line Workers"
ocid: "ocds-h6vhtk-02fa6f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02fa6f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02fa6f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02fa6f.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LLYWODRAETH CYMRU / WELSH GOVERNMENT"
published: "2025-02-20"
---

# Income Maximisation Awareness Raising Programme for Front Line Workers

Buyer: LLYWODRAETH CYMRU / WELSH GOVERNMENT  
Current stage: Award  
OCID: ocds-h6vhtk-02fa6f

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## Summary

The Welsh Government has awarded a contract to Ferret Information Systems Limited for the "Income Maximisation Awareness Raising Programme for Front Line Workers". This contract, valued at £284,450, requires the supplier to produce bilingual income maximisation information packs and deliver online bilingual awareness-raising education sessions for front-line workers supporting low-income households across Wales. The procurement stage is complete, and the contract was signed on 11th February 2025. This initiative falls within the services industry category, specifically training programme services, and aims to enhance the knowledge of welfare benefits and financial support systems among front-line workers.

This tender presents significant business opportunities for companies specialising in educational and training services, financial consultancy services, and benefit services. Businesses capable of producing educational content, especially those with experience in bilingual materials and online training delivery, would find this tender particularly suitable. The emphasis on community benefits and the suitability for consortia bidding can also encourage SMEs and collaborative ventures to participate, leveraging their expertise to contribute to the social and economic objectives of the Welsh Government.

## Notice

Contract to produce bilingual income maximisation information packs and design and deliver online bilingual income maximisation awareness-raising education sessions accessible to all front-line workers who support low income households, to raise their awareness of the welfare benefit/wider financial support systems and their ability to guide and offer practical support to households to claim additional income.

### Lot Information

Lot 1

The client aims to award a 12 month contract with the option to extend for a further 12 months, to produce bilingual income maximisation information packs and design and deliver online bilingual income maximisation awareness-raising education sessions accessible to all front-line workers who support low income households, to raise their awareness of the welfare benefit/wider financial support systems and their ability to guide and offer practical support to households to claim additional income. We expect the majority of the sessions to be offered at an introductory level, i.e, suitable for participants with little knowledge of welfare benefits or experience of helping service users maximise their household income. However, we anticipate there will be a body of people, perhaps people who have attended an introductory level course, or who already hold basic knowledge of welfare benefits who will want to build on their understanding of specific welfare benefits and also learn more on the practical help they can

Renewal: Option to extend the contract for up to a further 12 month period.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/006122-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Feb 2025 |
| Submission deadline | 6 Dec 2024 |
| Future notice date | Not specified |
| Award date | 28 Feb 2022 |
| Contract period | Not specified |
| Recurrence | Contract notice for subsequent procurement of this requirement will be issued 2026. |

## Values

| Field | Value |
| --- | --- |
| Tender value | £300,000 |
| Lots value | £150,000 |
| Awards value | Not specified |
| Contracts value | £419,450 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LLYWODRAETH CYMRU / WELSH GOVERNMENT |
| Additional buyers | WELSH GOVERNMENT |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF10 3NQ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Cathays |
| Westminster constituency | Cardiff South and Penarth |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FERRET INFORMATION SYSTEMS |

## CPV Codes

### Divisions

- 66 - Financial and insurance services
- 75 - Administration, defence and social security services
- 80 - Education and training services

### Codes

- 66171000 - Financial consultancy services
- 75310000 - Benefit services
- 80000000 - Education and training services
- 80500000 - Training services
- 80511000 - Staff training services
- 80521000 - Training programme services
- 80530000 - Vocational training services

## Release History

- 20 Feb 2025 at 11:31 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/006122-2025
- 1 Nov 2024 at 12:05 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/035462-2024
- 21 Mar 2022 at 11:23 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/007541-2022
- 26 Nov 2021 at 12:04 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/029440-2021

## Notice URLs

- http://gov.wales
- http://www.sell2wales.gov.wales/search/search_switch.aspx?ID=
- https://etenderwales.bravosolution.co.uk
- https://etenderwales.bravosolution.co.uk/web/login.shtml
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0007

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02fa6f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02fa6f.json.