---
title: "Dental eReferral Management System"
ocid: "ocds-h6vhtk-02fc54"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02fc54"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02fc54.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02fc54.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "DIGITAL HEALTH AND CARE WALES"
published: "2022-01-26"
---

# Dental eReferral Management System

Buyer: DIGITAL HEALTH AND CARE WALES  
Current stage: Tender  
OCID: ocds-h6vhtk-02fc54

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## Summary

The procurement process for the Dental eReferral Management System (DRMS) is currently at the active tender stage, organised by Digital Health and Care Wales. This initiative is classified under the 'Software package and information systems' industry and has an allocated budget of £2,250,000. The project aims to efficiently manage approximately 60,000 annual referrals across Wales. Interested parties must submit their responses by 12:00 on 2nd March 2022, using the Bravo e-tendering system. The intended contract period spans four years, with potential extensions of up to two additional years.

This tender presents substantial opportunities for businesses in the healthcare technology sector, particularly those specialising in clinical information systems and patient administration software. Companies with experience in developing e-referral solutions or similar IT systems would be particularly well-suited to compete. Success in this tender could lead to long-term partnerships with NHS Wales, facilitating growth through ongoing service delivery and potential future contracts.

## Notice

The aim of the Dental E-Referral Management System ("DRMS") is to manage the appropriate clinical demand and allocation of referrals to specialist dental services across NHS Wales via a web based national platform. The average referral activity for Wales is approximately 60,000 referrals per year. This is for all specialties and is the expected volume to be managed by a Dental E-Referral Management Service provider. DRMS will serve to provide 3 main functions: - To provide an outward-facing service with a central hub to receive and process referrals - Work with locally identified clinical triage's to process dental referrals for all dental specialties, ensuring referrals are received by the most appropriate clinical services across Wales - To maintain a comprehensive and robust referral data set that will be analysed and presented in regular reports. This will provide intelligence about quality assurance, clinical referral behaviors and clinical pathway outcomes.

### Lot Information

Lot 1

This procurement has been issued by Digital Health and Care Wales , in connection with the Open Procedure, as set out in Regulation 27 of the Public Contract Regulations 2015 (PCR15), for the procurement of a Dental eReferral Management System. The aim of a referral management system is to manage clinical demand and allocation of referrals, with valid need, to specialist dental services. Such services include all dental specialties and pathways across primary and secondary care. Referral Management Systems provide invaluable, timely data on patient need to support decision making for service planning and pathway development, as well as for assessment and reporting on referral quality and source. The average referral activity for Wales on an annual basis is approximately 60,000 and is the expected volume to be managed by a Dental E-Referral Management Service (DRMS) provider. Referrals will be received from: - General Dental Practitioners within Wales -General Dental Practitioners outside bordering Wales, whose patients are registered with a GP within Wales - Other dental providers (including private practitioners and community dental services referring into NHS services)

Options: The option to extend the contract for a period of a further twenty four (24) months in minimum increments of twelve (12) months.

Renewal: The anticipated initial agreement period will be four (4) years with the capacity (at the Awarding Authority's sole discretion) to extend for a period of a further twenty four (24) months in increments of not fewer than twelve (12) months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/002262-2022 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Jan 2022 |
| Submission deadline | 2 Mar 2022 |
| Future notice date | 26 Jan 2022 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Estimated timing for further notices to be published: January 2027 if the optional extension is exercised |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,250,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DIGITAL HEALTH AND CARE WALES |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF11 9AD |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Riverside |
| Westminster constituency | Cardiff West |
| Delivery location | TLL Wales |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems
- 48517000 - IT software package
- 48814200 - Patient-administration system
- 48814400 - Clinical information system

## Release History

- 26 Jan 2022 at 09:44 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/002262-2022
- 2 Dec 2021 at 10:45 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/029918-2021

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://etenderwales.bravosolution.co.uk
- https://etenderwales.bravosolution.co.uk/
- https://www.sell2wales.gov.wales
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221
- https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=117714

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02fc54. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02fc54.json.