---
title: "Provision of temporary agency for Gateline hours coverage and ticket checking activities"
ocid: "ocds-h6vhtk-02fcac"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02fcac"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02fcac.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02fcac.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "FIRST MTR SOUTH WESTERN TRAINS LIMITED"
published: "2022-08-25"
---

# Provision of temporary agency for Gateline hours coverage and ticket checking activities

Buyer: FIRST MTR SOUTH WESTERN TRAINS LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-02fcac

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## Summary

The procurement process for the provision of temporary agency services for Gateline hours coverage and ticket checking activities was successfully completed by FIRST MTR SOUTH WESTERN TRAINS LIMITED. The contract covered 45 stations within the South Western Railway network mainly in the London area. The contract was split into 2 lots, each with an optional 2-year extension. The procurement method used was a selective process with a restricted procedure. The contract was awarded to STM Group (UK) Ltd for Lot 1 and Adecco UK Limited for Lot 2. The contract values were £2,587,484 and £1,680,137 respectively, signed on 31st March 2022.

This tender opportunity presents a chance for businesses in the service industry, specifically those providing temporary staff, to secure contracts within the rail service sector. Companies that excel in providing professional personnel, exceeding customer expectations, and ensuring compliance with safety and employment laws would be well-suited to compete. The tender process aimed at achieving value for money for South Western Railway and required suppliers to have RISQs accreditation, emphasizing quality and reliability in service provision.

## Notice

The contract covers 45 stations on the South Western Railway network predominantly in the London area with a range of tasks undertaken from Gate line duties to ticket checking. It is our intention to re-tender this contract to for a period of 12 months. As part of our retendering of this contract we expect from the successful supplier: * To adhere to all current and future, employee and health and safety legislation * Provide, staff that are professional and focused on exceeding our customers' expectations * That the contract will represent true value for money for South Western Railway * That any failings or damage by the supplier listed within the contract will be recognised and South Western Railway receive recompense. * That have achieved RISQs accreditation

### Lot Information

Provision of temporary agency for Gateline hours coverage and ticket checking activities for London and Metro Region

Lot 1 is for Gateline hours coverage and ticket checking activities in SWR's London and Metro Region The intention is to award a contract for 1 year with an optional 2 year extension. The contract is expected to commence 01/05/2022. This Lot may be awarded individually or may be awarded in combination with Lot 2.

Options: optional 2 year extension

Provision of temporary agency for Gateline hours coverage and ticket checking activities for SWR's Central, South and West Region

Lot 2 is for the supply of temporary labour for Gateline hours coverage and ticket checking activities within SWR's Central, South and West Region. The intention is to award a contract for 1 year with an optional 2 year extension

Options: The intention is to award a contract for 1 year with an optional 2 year extension

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/023800-2022 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Aug 2022 |
| Submission deadline | 6 Jan 2022 |
| Future notice date | Not specified |
| Award date | 30 Mar 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,000,000 |
| Lots value | £4,000,000 |
| Awards value | Not specified |
| Contracts value | £4,267,621 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FIRST MTR SOUTH WESTERN TRAINS LIMITED |
| Locality | LONDON |
| Post town | West London |
| Postcode | W2 1AF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Hyde Park |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London, TLJ1 Berkshire, Buckinghamshire and Oxfordshire, TLJ2 Surrey, East and West Sussex, TLJ3 Hampshire and Isle of Wight, TLK2 Dorset and Somerset |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | ADECCO; STM GROUP (UK |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79620000 - Supply services of personnel including temporary staff

## Release History

- 25 Aug 2022 at 13:20 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/023800-2022
- 2 Dec 2021 at 21:31 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/030006-2021

## Notice URLs

- http://redirect.transaxions.com/events/f0WjU
- https://s2c-uk62.waxdigital.com/FirstGroupPlc/SignIn.aspx
- https://www.southwesternrailway.com/

## Provenance

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