---
title: "Enquiries & Admissions Interest Generation & Conversion Service"
ocid: "ocds-h6vhtk-02fe2e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02fe2e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02fe2e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02fe2e.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "UNIVERSITY OF SOUTH WALES"
published: "2021-12-09"
---

# Enquiries & Admissions Interest Generation & Conversion Service

Buyer: UNIVERSITY OF SOUTH WALES  
Current stage: Award  
OCID: ocds-h6vhtk-02fe2e

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## Summary

The University of South Wales is currently soliciting tenders for the "Enquiries & Admissions Interest Generation & Conversion Service" under an open procurement method. This service falls within the administrative educational services category and aims to enhance student recruitment through better management of student enquiries, facilitating a smoother transition from application to enrolment. The tender is set to close on 17th January 2022, and bidders should submit their proposals electronically via the Sell2Wales platform, ensuring that submission policies are adhered to during this process.

This tender offers significant opportunities for businesses specialised in educational services, technology solutions, and marketing, particularly those with experience in managing student recruitment processes and digital engagement strategies. Companies that can demonstrate a capability to deliver community benefits, such as educational programmes or student internship opportunities, will be particularly well-positioned to compete. The successful bidder will play a critical role in supporting the University’s recruitment activities during peak times and throughout the academic year, thus contributing to the broader educational landscape in the UK.

## Notice

The University, whilst still responding to the changing needs of the Covid-19 pandemic is embarking on a period of significant technological development involving several systems that operate across the student journey. Given this important juncture, it will be important to protect BAU recruitment activity, de-risk the programme of systems transformation and take every opportunity to gain ground and so the introduction of a 'recruitment partner' at this time is key to our effective operation.

### Lot Information

Lot 1

The University, whilst still responding to the changing needs of the Covid-19 pandemic is embarking on a period of significant technological development involving several systems that operate across the student journey. Given this important juncture, it will be important to protect BAU recruitment activity, de-risk the programme of systems transformation and take every opportunity to gain ground and so the introduction of a 'recruitment partner' at this time is key to our effective operation. Tenders are being invited for the supply of a service that will seek to optimise and manage enquiries from prospective students and facilitate and drive a higher rate of conversion from enquiry to application and ultimately from application to enrolment. The University anticipates that the service will be intensely utilised during key student recruitment periods, but will remain engaged throughout the year as needed to ensure support is available for key interest generation and conversion activities. To achieve the above, USW anticipates that the service will maintain close collaboration with the in-house 'Enquiries & Admissions', 'Marketing' and 'Student Recruitment' personnel, alleviating resource pressure points and enabling the team to focus on application processing and decision making activity. The University is seeking to integrate with this service, at pace, in order to realise the greatest enrolment impact in the September 2021 recruitment intake.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/030707-2021 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Dec 2021 |
| Submission deadline | 17 Jan 2022 |
| Future notice date | Not specified |
| Award date | 9 Dec 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Cancelled |
| Lots status | Cancelled |
| Awards status | Unsuccessful |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF SOUTH WALES |
| Locality | PONTYPRIDD |
| Post town | Cardiff |
| Postcode | CF37 1DL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Treforest |
| Westminster constituency | Pontypridd |
| Delivery location | TLL15 Central Valleys |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services
- 80 - Education and training services

### Codes

- 75121000 - Administrative educational services
- 80300000 - Higher education services

## Release History

- 9 Dec 2021 at 15:45 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/030707-2021
- 7 Dec 2021 at 16:05 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/030391-2021

## Notice URLs

- https://sell2wales.gov.wales
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0315
- https://www.southwales.ac.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02fe2e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02fe2e.json.