---
title: "NHSX Market Engagement for GP Cloud Telephony for NHS Organisations"
ocid: "ocds-h6vhtk-02fe7d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02fe7d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02fe7d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02fe7d.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "NHS ENGLAND AND IMPROVEMENT"
published: "2021-12-08"
---

# NHSX Market Engagement for GP Cloud Telephony for NHS Organisations

Buyer: NHS ENGLAND AND IMPROVEMENT  
Current stage: Planning  
OCID: ocds-h6vhtk-02fe7d

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## Summary

The procurement process, titled "NHSX Market Engagement for GP Cloud Telephony for NHS Organisations," is conducted by NHS England and Improvement as part of a planned market engagement exercise to inform the national strategy for general practice. The process falls under the services category within the IT sector and aims to gather insights from interested suppliers regarding new standards and capabilities. The timeline includes a crucial deadline for responses to the questionnaire set for 5pm on Friday 7th January 2022, with a follow-up report anticipated shortly thereafter. This exercise does not constitute a formal procurement process but rather seeks to gauge market interest and capabilities.

This opportunity presents a valuable chance for businesses within the IT services sector, particularly those specialising in consulting, software development, and telecommunications, to influence the future direction of general practice services. Companies that can provide innovative cloud telephony solutions, as well as those equipped to meet the proposed new standards, will find this engagement particularly relevant. Participation in this exercise may position these businesses favourably for future procurement opportunities linked to the evolving needs of NHS organisations.

## Notice

The NHS England NHS Improvement National Commercial and Procurement Hub are undertaking on behalf of NHSX a market engagement exercise in the form of a survey. Interested suppliers should note that this is to inform the national strategy to set in place a new framework for general practice or to explore utilisation/evolution of existing frameworks for general practice utilisation. Interested suppliers should take specific note of the proposed new standards to be set. We are keen to understand the maturity of the market to these new proposed standards. The product of your feedback will be central to the development of the national strategy. Interested suppliers should note that this exercise is a market engagement exercise only. Any future competitions or opportunities will not be directly linked to this notice. Interested suppliers should be clear that feedback to this survey is a fundamental step towards the creation of the strategy to deliver an enhanced service to general practice. Timing is critical to support the development of the strategy to deliver for general practice in the shortest possible timeframe. A 4-week window is presented for interested suppliers to enter their views and comments. The deadline for response to this questionnaire is 5pm on Friday 7th January 2022. Following that a report will be produced in the following fortnight to close this stage and commence the development of the national strategy. A capability assessment has been developed to identify current market capabilities. Should you wish to participate in this exercise please contact commercial.procurementhub@nhs.net where a link to the questionnaire will then be shared. Should you wish to talk to us in regard to this notice please contact the Hub through the below email link or directly to Garry Mitchell, Deputy Director of Procurement on garry.mitchell@nhs.net 07786 275 627

### Lot Information

Lot 1

The NHS England NHS Improvement National Commercial and Procurement Hub are undertaking on behalf of NHSX a market engagement exercise in the form of a survey. Interested suppliers should note that this is to inform the national strategy to set in place a new framework for general practice or to explore utilisation/evolution of existing frameworks for general practice utilisation. Interested suppliers should take specific note of the proposed new standards to be set. We are keen to understand the maturity of the market to these new proposed standards. The product of your feedback will be central to the development of the strategy. Interested suppliers should note that this exercise is a market engagement exercise only. Any future competitions or opportunities will not be directly linked to this notice. Interested suppliers should be clear that feedback to this survey is a fundamental step towards the creation of the national strategy to deliver an enhanced service to general practice. Timing is critical to support the development of the strategy to deliver for general practice in the shortest possible timeframe. A 4-week window is presented for interested suppliers to enter their views and comments. The deadline for response to this questionnaire is 5pm on Friday 7th January 2022. Following that a report will be produced in the following fortnight to close this stage and commence the development of the national strategy. A capability assessment has been developed to identify current market capabilities. Should you wish to participate in this exercise please contact commercial.procurementhub@nhs.net where a link to the questionnaire will then be shared. Should you wish to talk to us in regard to this notice please contact the Hub through the below email link or directly to Garry Mitchell, Deputy Director of Procurement on garry.mitchell@nhs.net 07786 275 627

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/030470-2021 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Dec 2021 |
| Submission deadline | Not specified |
| Future notice date | 31 Mar 2022 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £210,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ENGLAND AND IMPROVEMENT |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS2 7UE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 48 - Software package and information systems
- 64 - Postal and telecommunications services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 32000000 - Radio, television, communication, telecommunication and related equipment
- 48000000 - Software package and information systems
- 64200000 - Telecommunications services
- 72000000 - IT services: consulting, software development, Internet and support
- 72200000 - Software programming and consultancy services

## Release History

- 8 Dec 2021 at 10:13 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/030470-2021

## Notice URLs

- https://www.nhsx.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02fe7d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02fe7d.json.