---
title: "RM6326"
ocid: "ocds-h6vhtk-030020"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-030020"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-030020.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-030020.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THE CABINET OFFICE"
published: "2024-07-29"
---

# RM6326

Buyer: THE CABINET OFFICE  
Current stage: Award  
OCID: ocds-h6vhtk-030020

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## Summary

The Cabinet Office of the United Kingdom has awarded a contract for the provision of pension administration services for the Royal Mail Statutory Pension Scheme (RMSPS). The procurement, classified under the CPV code 75320000 for government employee pension schemes, falls within the services category. The contract was awarded to Capita Pension Solutions Limited for a value of £48 million and includes responsibilities such as finance, accounting, administration services, member interactions, pension payroll services, and accurate pension benefit calculations. The procurement follows a competitive procedure with negotiation and addresses the sixth-largest public sector pension scheme in the UK, covering approximately 365,000 members.

This contract represents a significant opportunity for businesses in the financial and administrative services sector, particularly those with expertise in large-scale pension scheme management. Companies with strengths in digital communication, member self-service technology, and detailed reporting can benefit immensely from participating. The RMSPS services require meticulous management of member data, precise benefits calculation, and efficient interaction with Royal Mail Group entities, thus favouring businesses with robust IT infrastructure and experience in public sector contracts.

## Notice

This Award Notice relates solely to Lot 2: Procurement for the provision of pension administration for the Royal Mail Statutory Pension Scheme (RMSPS). The RMSPS is managed by the Authority. The current contract expires on 30 September 2024. The RMSPS is the 6th largest public sector pension scheme in the United Kingdom, with approximately 365,000 members

### Lot Information

The provision of pension administration for the Civil Service Pension Scheme

The Authority required the provision of administration services for the CSPS, which included the Principal Civil Service Pension Scheme, the Civil Service and Others Pension Scheme, the Civil Service Compensation Scheme and the Civil Service Injury Benefits Schemes. The CSPS is the 3rd largest UK occupational pension scheme with approximately 1.6 million members and 300+ employers. The pension administration services required include the following: Finance, accounting and taxation services administration services employer-related services including: the collection of data and contributions and maintaining accurate and clean data communications, including digital the provision of a portal maintenance of a comprehensive database of members records which complies with relevant legislation and regulatory requirements Provision of calculations and information for annual resource accounts remuneration reports member-related services, including: the provision of a member portal and self service capability the accurate and timely calculation of pension awards provision of options and benefits calculations resulting from McCloud judgment member communications (including digital communications, managing and operating a helpline and website, issuing annual benefits and pension saving statements, life time allowance statements, annual pension increase communications, scheme newsletters and leaflets) liaison with any scheme medical advisor that may be appointed by the Authority. pension payroll services (bulk and individual payroll services) and pensioner existence checking services related to the Civil Service Compensation Scheme and the Civil Service Injury Benefit Scheme reporting, including management information and provision of data, information and scheme returns to regulators and other bodies as needed Additional information: The total value provided is based on a transitional term of 2 years, then an initial operational term of 7 years and a possible extension option of up to 3 years.

Options: Price was not the only award criterion and all criteria was stated only in the procurement documents

Procurement for the provision of pension administration for the Royal Mail Statutory Pensions Scheme ("RMSPS")

The Authority requires the provision of administration services for the RMSPS. The pension administration services required include the following: Pension Administration services are required for the following two membership profiles:(1) RMSPS scheme members with no benefits in the RMPP and (2) RMSPS scheme members with benefits in the RMPP. The pension administration services required for membership profiles 1 and 2 include the following:- Finance, accounting and taxation services, administration services, interactions with members including portal provision/self-service, maintaining accurate and clean member and scheme data member communications (including managing and operating a helpline and website, issuing annual benefits statements, lifetime allowance statements, annual pension increase communications, scheme newsletters and leaflets, pension payroll services (bulk and individual payroll services) and pensioner existence checking accurate and timely calculation of pension benefits reporting., including management information and provision of data, information and scheme returns to regulators and other bodies as needed Membership profile 2 includes the following supplementary requirements: to work with RMPP's pension administration providers and set up processes for the timely sharing of data, information and calculations as required to enable the processing of benefits for members including AVC benefits. Interaction with RMPP's pension administration providers and RMG and Post Office Limited as employers of RMSPS beneficiaries as appropriate to align as far as possible timeliness and content of communications to members. liaison with any scheme medical advisor that may be appointed by the Authority. The tender documents will include more information on these requirements. Potential bidders' suitability to participate will be assessed using the Selection questionnaire (SQ). The Authority anticipates that no more than the top 8 bidders will be invited to the ITN stage. Further details are set out in the procurement documents.

Options: The estimated total value provided in Section II.2.6) is based on a transitional term of up to 18 months, then an initial operational term of 6 years and a possible extension of 2 years, awarded on a 1 + 1 basis.

Procurement for the provision of pension administration for the Civil Service Pension Scheme

The Authority requires the provision of administration services for the CSPS, which includes the Principal Civil Service Pension Scheme, the Civil Service and Others Pension Scheme, the Civil Service Compensation Scheme and the Civil Service Injury Benefits Schemes. The CSPS is the 3rd largest UK occupational pension scheme with approximately 1.6 million members and 300+ employers. The pension administration services required include the following: Finance, accounting and taxation services administration services employer-related services including: the collection of data and contributions and maintaining accurate and clean data communications, including digital the provision of a portal maintenance of a comprehensive database of members records which complies with relevant legislation and regulatory requirements Provision of calculations and information for annual resource accounts remuneration reports member-related services, including: the provision of a member portal and self service capability the accurate and timely calculation of pension awards provision of options and benefits calculations resulting from McCloud judgment member communications (including digital communications, managing and operating a helpline and website, issuing annual benefits and pension saving statements, life time allowance statements, annual pension increase communications, scheme newsletters and leaflets) liaison with any scheme medical advisor that may be appointed by the Authority. pension payroll services (bulk and individual payroll services) and pensioner existence checking services related to the Civil Service Compensation Scheme and the Civil Service Injury Benefit Scheme reporting, including management information and provision of data, information and scheme returns to regulators and other bodies as needed The tender documents will include more information on these requirements. Potential bidders' suitability to participate will be assessed using the Selection questionnaire (SQ). The Authority anticipates that no more than the top 8 bidders will be invited to the ITN stage. Further details are set out in the procurement documents.

Options: The estimated total value provided in Section II.2.6) is based on a transitional term of 2 years, then an initial operational term of 7 years and a possible extension option of up to 3 years.

Procurement for the provision of pension administration for the RMSPS

The provision of administration services for the RMSPS. The pension administration services include the following: finance, accounting and taxation services; administration services; interactions with members including portal provision/self-service; maintenance of accurate and clean member and scheme data; member communications (including managing and operating a helpline and website, issuing annual benefits statements, lifetime allowance statements, annual pension increase communications, scheme newsletters and leaflets); pension payroll services (bulk and individual payroll services) and pensioner existence checking; accurate and timely calculation of pension benefits; reporting, including management information and provision of data, information and scheme returns to regulators and other bodies as needed; working with the Royal Mail Pension Plan (RMPP) pension administration providers and set up processes for the timely sharing of data, information and calculations as required to enable the processing of benefits for members including AVC benefits; interaction with RMPP's pension administration providers and Royal Mail Group and Post Office Limited as employers of RMSPS beneficiaries as appropriate to align as far as possible timeliness and content of communications to members; and liaison with any scheme medical advisor that may be appointed by the Authority. Additional information: The total value provided is based on a total contract period of 114 months including transition and potential extension options

Options: Price was not the only award criterion and all criteria was stated only in the procurement documents

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/023657-2024 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive procedure with negotiation |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Jul 2024 |
| Submission deadline | 7 Mar 2022 |
| Future notice date | 2 Feb 2022 |
| Award date | 14 Feb 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £310,000,000 |
| Lots value | £310,000,000 |
| Awards value | Not specified |
| Contracts value | £287,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Active, Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE CABINET OFFICE |
| Additional buyers | BOURNE EDUCATION TRUST; THE CABINET OFFICE (REFERRED TO AS “THE AUTHORITY”); THE MINISTER FOR THE CABINET OFFICE ACTING THROUGH CROWN COMMERCIAL SERVICE (CCS) |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 9PP |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLJ25 West Surrey |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | CAPITA PENSION SOLUTIONS; OROVIA GROUP |

## CPV Codes

### Divisions

- 66 - Financial and insurance services
- 75 - Administration, defence and social security services

### Codes

- 66520000 - Pension services
- 75100000 - Administration services
- 75320000 - Government employee pension schemes

## Release History

- 29 Jul 2024 at 15:33 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/023657-2024
- 5 Jan 2024 at 13:26 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/000347-2024
- 15 Dec 2023 at 15:25 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/036996-2023
- 24 Mar 2023 at 14:05 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/008669-2023
- 11 Mar 2022 at 22:45 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/003500-2022
- 11 Mar 2022 at 22:45 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/006778-2022
- 9 Feb 2022 at 22:45 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/003796-2022
- 10 Dec 2021 at 22:45 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/030889-2021

## Notice URLs

- http://www.justice.gov.uk
- https://crowncommercialservice.bravosolution.co.uk
- https://orovia.com/
- https://www.bourne.education/
- https://www.contractsfinder.service.gov.uk/Notice/c2e83344-f0f7-4554-a178-af25d3cc3e2f
- https://www.gov.uk/cabinetoffice
- https://www.gov.uk/government/organisations/crown-commercial-service
- https://www.gov.uk/government/publications/government-security-classifications

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-030020. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-030020.json.