---
title: "PHE_Corporate_ICT_Unified Experience Management System (SaaS) via G-Cloud"
ocid: "ocds-h6vhtk-030082"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-030082"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-030082.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-030082.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SECRETARY OF STATE FOR HEALTH AND SOCIAL CARE ACTING AS PART OF THE CROWN THROUGH UK HEALTH SECURITY AGENCY"
published: "2021-12-13"
---

# PHE_Corporate_ICT_Unified Experience Management System (SaaS) via G-Cloud

Buyer: SECRETARY OF STATE FOR HEALTH AND SOCIAL CARE ACTING AS PART OF THE CROWN THROUGH UK HEALTH SECURITY AGENCY  
Current stage: Award  
OCID: ocds-h6vhtk-030082

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-030082)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-030082.json)

## Summary

The procurement process involves the Secretary of State for Health and Social Care, operating through the UK Health Security Agency, seeking the provision of a Unified Experience Management System (SaaS) via G-Cloud. This tender, classified under the CPV category of Licence management software package, is currently at the award stage. The contract has a total value of £270,000 and commenced on 18th January 2021, with an end date of 17th January 2022. It is based in the UK and aims to secure continuity of managed services supporting staff surveys during transitions within the agency.

This tender presents a significant opportunity for businesses specialising in software development and IT services, particularly those experienced in providing Software as a Service (SaaS) solutions. Companies that offer licence management or similar software packages would be particularly well-suited to compete, as well as those capable of delivering ongoing managed service support. Engaging in this contract could enable businesses to expand their portfolio, strengthen relationships with public sector clients, and enhance their reputations within the healthcare technology industry.

### Lot Information

Lot 1

Supplier to provide the Customer continuity of managed services to support the ongoing staff survey for the UK HAS transition - Variation No. 002

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/030987-2021 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Dec 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 19 Jan 2021 |
| Contract period | 18 Jan 2021 - 17 Jan 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £270,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SECRETARY OF STATE FOR HEALTH AND SOCIAL CARE ACTING AS PART OF THE CROWN THROUGH UK HEALTH SECURITY AGENCY |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 3JR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MEDALLIA |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48218000 - License management software package

## Release History

- 13 Dec 2021 at 16:01 - AwardUpdate - Award Notice - https://www.find-tender.service.gov.uk/Notice/030987-2021

## Notice URLs

- https://ted.europa.eu/udl?uri=TED:NOTICE:107620-2020:TEXT:EN:HTML
- https://www.gov.uk/courts-tribunals
- https://www.gov.uk/government/organisations/uk-health-security-agency

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-030082. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-030082.json.