---
title: "Consultancy Services"
ocid: "ocds-h6vhtk-0300cf"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0300cf"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0300cf.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0300cf.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THAMES WATER UTILITIES LIMITED"
published: "2024-02-08"
---

# Consultancy Services

Buyer: THAMES WATER UTILITIES LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-0300cf

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## Summary

Thames Water Utilities Limited has recently awarded contracts for consultancy services through Framework Agreements in various lots: Strategy and operational model, Performance improvement, and Project management. The procurement process has been completed, and successful suppliers include 4C Associates Ltd for Performance improvement and Accenture (UK) Limited for multiple lots. Bidders were invited to support Thames Water's strategic objectives and projects. The deadline for submitting the pre-qualification questionnaire (PQQ) was extended to 28 January 2022.

The awarded Framework Agreements in Strategy and operational model and Performance improvement lots present opportunities for businesses in the consultancy services sector. Suppliers such as Arcadis Consulting (UK) Limited and AECOM Ltd have been awarded contracts. Competitive businesses with expertise in strategy development, performance enhancement, and project management are well-suited to collaborate with Thames Water on its initiatives. The procurement method used was a selective process with a negotiated procedure, allowing for providers to demonstrate their capabilities in supporting Thames Water's long-term objectives through consultancy services.

## Notice

Thames Water is seeking to award Framework Agreements to multiple providers for the provision of consultancy services, across 4 lots: Lot 1 - Strategy and operational model: regulatory advice, operational planning, long term strategy Lot 2 - Performance improvement: process reviews, change and transformation, customer experience and continuous improvement Lot 3 - Project management: end-to-end management of defined activities, training Lot 4 - Digital consultancy services: cost and service management The selected providers will be able to demonstrate how they support Thames Water, our strategic ambitions, projects and programmes. Bidders can apply for multiple lots and each lot will be awarded to multiple providers based on individual merits.

### Lot Information

Strategy and operational model

The scope of this strategy and operational model consultancy lot will be focused on supporting Thames Water in defining and executing its future strategic objectives through analysing, reviewing and recommending solutions regarding our strategy and operational model(s). It is expected that the providers within this lot consider numerous options and solutions, providing recommendations on the best approach to the problem statement. Thames Water intends to award Framework Agreements to multiple providers for this lot.

Options: Any agreement awarded would be for an initial duration of 5 years with options to extend annually up to a maximum overall term of 8 years.

Renewal: Any agreement awarded would be for an initial duration of 5 years with options to extend annually up to a maximum overall term of 8 years.

Performance Improvement

The scope of the performance improvement consultancy lot will be focused on reviewing the as-is of elements/functions of our business and recommending the to-be, to optimize business performance. Take a holistic approach and ensuring alignment between people, processes, and systems to ensure our business performs at its best. Thames Water intends to award Framework Agreements to multiple providers for this lot.

Options: Any agreement awarded would be for an initial duration of 5 years with options to extend annually up to a maximum overall term of 8 years.

Renewal: Any agreement awarded would be for an initial duration of 5 years with options to extend annually up to a maximum overall term of 8 years.

Project Management

It is expected that partners who are allocated to the project management lot are able to support in end-to-end delivery and management of identified projects across Thames Water business. It is expected that much of the activities within this lot will relate to business support services and functions, with capital/ construction being excluded. Thames Water intends to award Framework Agreements to multiple providers for this lot.

Options: Any agreement awarded would be for an initial duration of 5 years with options to extend annually up to a maximum overall term of 8 years.

Renewal: Any agreement awarded would be for an initial duration of 5 years with options to extend annually up to a maximum overall term of 8 years.

Digital consultancy services

Thames Water are looking to partner with consultancies to provide digital consultancy services specifically including but not limited to: a) IT Cost Management. b) IT Service Management: advice/ input into elements of Thames Water's digital strategy and digital transformation. c) IT Contracts, benchmarking and analysis: analysis of various elements within digital, share best practice and market knowledge. Thames Water intends to award Framework Agreements to multiple providers for this lot.

Options: Any agreement awarded would be for an initial duration of 5 years with options to extend annually up to a maximum overall term of 8 years.

Renewal: Any agreement awarded would be for an initial duration of 5 years with options to extend annually up to a maximum overall term of 8 years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/004262-2024 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Negotiated procedure with prior call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Feb 2024 |
| Submission deadline | 10 Jan 2022 |
| Future notice date | Not specified |
| Award date | 30 May 2023 |
| Contract period | Not specified |
| Recurrence | Between 5 & 8 years. |

## Values

| Field | Value |
| --- | --- |
| Tender value | £136,000,000 |
| Lots value | £136,000,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THAMES WATER UTILITIES LIMITED |
| Locality | READING |
| Post town | Reading |
| Postcode | RG1 8DB |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ16 Berkshire West |
| Local authority | Reading |
| Electoral ward | Thames |
| Westminster constituency | Reading Central |
| Delivery location | TLI London, TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 41 |
| Supplier names | 4C ASSOCIATES; ACCENTURE (UK; AECOM; ARCADIS CONSULTING (UK; ATOS IT SERVICES; AVASANT; BAIN & COMPANY, INC. UNITED KINGDOM; BARINGA PARTNERS; BOSTON CONSULTING GROUP; CGI IT; COGNIZANT WORLDWIDE; COMPLETE STRATEGY; CREDERA; CURZON; DELOITTE; ECONOMIC INSIGHT; EFFICIO; ERNST & YOUNG; FLINT GLOBAL; FRONTIER ECONOMICS; GLEEDS COST MANAGEMENT; IBM UNITED KINGDOM; IGNITE CONSULTING; JACOBS; KPMG; MCKINSEY & COMPANY, INC UNITED KINGDOM; METYIS; MOORHOUSE CONSULTING; MOTT MACDONALD; PA CONSULTING SERVICES; RICHARD ACZEL; SIA PARTNERS; SOPRA STERIA; SPECIALIST COMPUTER CENTRES (SCC; TATA CONSULTANCY SERVICES; TECH MAHINDRA; TETRA TECH; THE OAKLAND GROUP; TURNER & TOWNSEND PROJECT MANAGEMENT; VALCON GROUP; WIPRO |

## CPV Codes

### Divisions

- 66 - Financial and insurance services
- 71 - Architectural, construction, engineering and inspection services
- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 66000000 - Financial and insurance services
- 71800000 - Consulting services for water-supply and waste consultancy
- 72000000 - IT services: consulting, software development, Internet and support
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security

## Release History

- 8 Feb 2024 at 14:57 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/004262-2024
- 14 Dec 2021 at 11:58 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/031073-2021
- 14 Dec 2021 at 11:58 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/031064-2021

## Notice URLs

- https://www.thameswater.co.uk
- https://www.thameswater.co.uk/
- https://www.thameswater.co.uk/about-us/our-suppliers/procurement

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0300cf. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0300cf.json.