---
title: "Technology Enabled Care, Electronic Assistive Technology and Lone Worker Devices"
ocid: "ocds-h6vhtk-0303e8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0303e8"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0303e8.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0303e8.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS SUPPLY CHAIN"
published: "2022-08-25"
---

# Technology Enabled Care, Electronic Assistive Technology and Lone Worker Devices

Buyer: NHS SUPPLY CHAIN  
Current stage: Award  
OCID: ocds-h6vhtk-0303e8

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0303e8)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0303e8.json)

## Summary

The NHS Supply Chain has awarded multiple contracts for the supply of Technology Enabled Care, Electronic Assistive Technology, and Lone Worker Devices. The procurement process involved different lots covering Environmental Controls, Augmentative and Alternative Communication, Access Devices, Mounts, Telehealth, Medicines Management, and more. The awarded contracts are active, providing opportunities for businesses to participate in this framework and compete in the medical aids industry.

The procurement process aimed to establish a comprehensive framework offering flexibility to participating authorities and service users. The awarded contracts cover various products and services, creating opportunities for suppliers of different scales, including SMEs and large enterprises, to support the provision of care through innovative technologies. Businesses in the medical aids sector, particularly those offering services related to environmental controls, communication aids, and maintenance support, are well-suited to compete and contribute to the delivery of healthcare services.

## Notice

Technology Enabled Care, Electronic assistive Technology and Lone Worker Devices. The framework will offer a comprehensive and wide range of suppliers, different products and services providing participating authorities and service users with flexibility and choice in meeting specific needs and requirements. Participating authorities will have the option to procure products on an ad hoc basis or through more regular and structured bulk purchase arrangements. Lot 1 Environmental Controls Lot 2 Augmentative and Alternative Communication Lot 3 Access Devices Lot 4 Mounts Lot 5 Telehealth Lot 6 Medicines Management Lot 7 Telehealth Service, Maintenance and Support Lot 8 Electronic Assistive Technology, Maintenance and Support Lot 9 lone Worker Devices

### Lot Information

Environmental Controls

Products designed to provide control of electronic appliances and other equipment within and individuals' home for those whose disability would otherwise make control of this equipment challenging or impossible

Options: This Framework Agreement will have the option to extend incrementally for up to a total period of 48 months.

Augmentative and Alternative Communication (AAC)

Products designed to provide forms of communication to those whose disability either fully or partially prevents verbal communication.

Options: This Framework Agreement will have the option to extend incrementally for up to a total period of 48 month.

Access Devices

Products designed to provide an alternative to a standard mouse or keyboard and including specialist interfaces to communication aids or environmental controls, equipment such as eye-gaze technology and switches.

Options: This Framework Agreement will have the option to extend incrementally for up to a total period of 48 months.

Mounts

Products which enable communication aids, environmental control systems and computer access devices to be mounted, for example to wheelchairs.

Options: This Framework Agreement will have the option to extend incrementally for up to a total period of 48 months.

Telehealth

The use of technologies such as remote monitoring and emergency alarms to enable individuals to receive care at home so that they can live independently

Options: This Framework Agreement will have the option to extend incrementally for up to a total period of 48 months.

Medicines Management

Technology enabled smart medication management system which prompts the user when medications are due. Support provided via nominated contacts through an app on their smart phone allowing them to prompt the user

Options: This Framework Agreement will have the option to extend incrementally for up to a total period of 48 months.

Telehealth Service, Maintenance and Support

Provision of service, maintenance and support contracts for products in Lot 5 and 6

Options: This Framework Agreement will have the option to extend incrementally for up to a total period of 48 months.

Electronic Assistive Technology, Maintenance and Support

Provision of service, maintenance and support contracts for products in Lots 1, 2 3 and 4.

Options: This Framework Agreement will have the option to extend incrementally for up to a total period of 48 months.

Lone Worker Devices

Devices that enable lone workers to trigger an emergency alert or have one triggered automatically if they are unable to do so.

Options: This Framework Agreement will have the option to extend incrementally for up to a total period of 48 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/023826-2022 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Aug 2022 |
| Submission deadline | 4 Feb 2022 |
| Future notice date | Not specified |
| Award date | 24 Aug 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £5,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SUPPLY CHAIN |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 6LH |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI45 Lambeth |
| Local authority | Lambeth |
| Electoral ward | Waterloo & South Bank |
| Westminster constituency | Vauxhall and Camberwell Green |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 20 |
| Supplier names | ABILIA; BAYWATER HEALTHCARE; DH2 SOLUTIONS; EYETECH INTERNATIONAL; HUGH STEEPER; IANSYST; JABBLA; LEGRAND ELECTRIC; LIBERATOR; LIFELINE 24; MOUNTS & MORE; ORBIS PROTECT; PCBY VOICE; POSSUM; RELIANACE HIGH -TECH; SENSORY GURU; SKYGUARD LTD T/A PEOPLESAFE; SMARTBOX ASSISTIVE TECHNOLOGY; TOBII DYNAVOX; TOTAL MOBILE |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 33 - Medical equipments, pharmaceuticals and personal care products
- 35 - Security, fire-fighting, police and defence equipment
- 50 - Repair and maintenance services
- 51 - Installation services (except software)
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 32500000 - Telecommunications equipment and supplies
- 32571000 - Communications infrastructure
- 33196000 - Medical aids
- 33196100 - Devices for the elderly
- 33196200 - Devices for the disabled
- 33197000 - Medical computer equipment
- 35120000 - Surveillance and security systems and devices
- 35121000 - Security equipment
- 35121700 - Alarm systems
- 50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
- 51100000 - Installation services of electrical and mechanical equipment
- 79711000 - Alarm-monitoring services

## Release History

- 25 Aug 2022 at 14:43 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/023826-2022
- 20 Dec 2021 at 22:45 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/031857-2021

## Notice URLs

- http://www.supplychain.nhs.uk/
- https://nhssupplychain.app.jaggaer.com/web/login.html
- https://www.supplychain.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0303e8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0303e8.json.
