---
title: "The Provision of an Employee Assistance Program and Consular Wellbeing Services"
ocid: "ocds-h6vhtk-03050b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03050b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03050b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03050b.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "FOREIGN COMMONWEALTH AND DEVELOPMENT OFFICE"
published: "2022-06-13"
---

# The Provision of an Employee Assistance Program and Consular Wellbeing Services

Buyer: FOREIGN COMMONWEALTH AND DEVELOPMENT OFFICE  
Current stage: Award  
OCID: ocds-h6vhtk-03050b

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## Summary

The Foreign Commonwealth and Development Office (FCDO) recently completed a procurement process for an "Employee Assistance Programme and Consular Wellbeing Services." This tender, classified under health and social work services, aimed to provide comprehensive support to FCDO staff and their dependants both in the UK and across approximately 274 locations worldwide. The procurement was executed through an open procedure, with key dates including the contract signing on 20th May 2022, and the contract value being approximately £1,411,390. This initiative is particularly crucial for ensuring employee wellbeing in challenging international roles.

This procurement presents a significant opportunity for companies specialising in Employee Assistance Programmes, especially those with the capability to offer services on a global scale. Providers with a strong network of affiliates that can respond quickly to the needs of staff stationed overseas will be best suited to compete. Additionally, businesses that can deliver tailored wellbeing support, including clinical supervision for staff in public-facing roles, will find this tender aligns well with their expertise, potentially leading to fruitful engagements with the FCDO.

## Notice

The requirement is for the provision of an all-inclusive Employee Assistance Programme (EAP) for the Foreign, Commonwealth & Development Office (FCDO) and FCDO Services (FCDOS).

### Lot Information

Lot 1

The FCDO and FCDO Services (the Authority) are looking for an all-inclusive Employee Assistance Programme to cover officers and qualifying adult dependants who are posted to our Embassies and High Commissions overseas and for officers only who are based in the UK. Briefly, the service should provide a confidential and efficient problem assessment and identification services to employees with personal issues that affect their performance at work. Referral of employees for assessment, support and assistance with case management and followup services. The FCDO and FCDO Services operate in over c274 locations in 169 countries and territories overseas on all continents and it is essential that any successful bidder must be able to provide services across the network. We are seeking a provider who will be responsive and able to deploy in-country Counsellors when requested. We expect this opportunity will be of interest to providers of Employee Assistance Programmes in not only the UK but also who have a worldwide network of affiliates who are able to provide the service across the FCDO/FCDO Services overseas network. Also included in this requirement is the Wellbeing Supervision Programme (WSP), which provides the global network of Consular staff in public facing roles quarterly (and on demand where necessary) individual sessions with clinical supervisors to support their wellbeing. These sessions give consular staff the opportunity to regularly discuss the challenging and often distressing nature of their work, and are designed to help them acquire tools for resilience when managing the complex casework they face.

Renewal: 2 x 12 month optional extension years are available in addition to the initial contract period

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/016115-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Jun 2022 |
| Submission deadline | 1 Feb 2022 |
| Future notice date | Not specified |
| Award date | 19 May 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | £1,500,000 |
| Awards value | Not specified |
| Contracts value | £1,411,390 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FOREIGN COMMONWEALTH AND DEVELOPMENT OFFICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2AH |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CNLR HORIZONS T/A CIC WELLBEING |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 13 Jun 2022 at 10:26 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/016115-2022
- 22 Dec 2021 at 22:45 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/032148-2021

## Notice URLs

- https://fcdo.bravosolution.co.uk/web/login.html
- https://www.gov.uk/government/organisations/foreign-commonwealth-development-office

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03050b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03050b.json.