---
title: "Provision of an e-Ticketing Solution to Blackpool Entertainments Company Ltd"
ocid: "ocds-h6vhtk-030517"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-030517"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-030517.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-030517.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "BLACKPOOL COUNCIL"
published: "2023-08-03"
---

# Provision of an e-Ticketing Solution to Blackpool Entertainments Company Ltd

Buyer: BLACKPOOL COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-030517

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-030517.json)

## Summary

The Blackpool Council on behalf of Blackpool Entertainment Company Ltd has awarded a contract for the provision of an e-Ticketing Solution to Eventim UK Ltd. The procurement process was initiated as a tender and the contract was signed on 17th July 2023. The procurement method was selective and the main procurement category was services. The contract covers the provision of a ticketing solution for the Blackpool Winter Gardens, with the potential for extension to other attractions and events. The contract period is from 1st April 2022 to 31st March 2025, with possible extensions. The procurement method was a competitive procedure with negotiation.

This tender presents an opportunity for businesses in the services industry, particularly those offering ticketing solutions and event management software. Companies with expertise in multi-venue ticketing systems, customer relationship management, and marketing functionalities would be well-suited to compete. The tender aims to enhance ticketing arrangements for various attractions, creating opportunities for businesses to provide innovative solutions to Blackpool Entertainment Company Ltd. Businesses with a track record in implementing comprehensive software solutions and providing support services could benefit from participating in this procurement process.

## Notice

Blackpool Council on behalf of Blackpool Entertainment Company Ltd (BECL) "The Company" have successfully tendered to implement revised ticketing arrangements, initially for the Blackpool Winter Gardens "The Venue". The future extension of the solution to include ticketing of other attractions and events both in Blackpool and further afield, is a key objective.

### Lot Information

Lot 1

The Company explored a white label ticketing solution to allow the Company to effectively manage and run their own ticketing system. It is anticipated that the contract will run from 18/5/22- 17/3/2025 - with the option to extend for a further 1 plus 1 year. The Company did not enter into the negation stage, the winning organisation was successful at Stage 2.

Options: The future solution must include delivery, installation, training and support. The software system must have multi-venue and multi-event type capabilities, customer relationship management and a flexible but comprehensive marketing functionality. The Company wish to explore a white label ticketing solution and potentially enter into an agreement with a supplier who can offer software to allow the Company to effectively manage and run their own ticketing system. The Company would consider an amalgamation of both of the above if available.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/022626-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive procedure with negotiation |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Aug 2023 |
| Submission deadline | 24 Jan 2022 |
| Future notice date | Not specified |
| Award date | 16 Jul 2023 |
| Contract period | 31 Mar 2022 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BLACKPOOL COUNCIL |
| Locality | BLACKPOOL |
| Post town | Blackpool |
| Postcode | FY1 1NA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD42 Blackpool |
| Local authority | Blackpool |
| Electoral ward | Talbot |
| Westminster constituency | Blackpool South |
| Delivery location | TLD42 Blackpool |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | EVENTIM |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79900000 - Miscellaneous business and business-related services

## Release History

- 3 Aug 2023 at 14:03 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/022626-2023
- 23 Dec 2021 at 08:45 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/032160-2021

## Notice URLs

- http://www.blackpool.gov.uk/
- https://procontract.due-north.com/ProjectManagement/ProjectDashboard?projectId=26da6398-935e-ec11-8110-005056b64545

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-030517. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-030517.json.