---
title: "TEO VSS - MS Dynamic Version Upgrade"
ocid: "ocds-h6vhtk-03070b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03070b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03070b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03070b.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THE EXECUTIVE OFFICE VICTIM AND SURVIVORS SERVICE"
published: "2022-01-04"
---

# TEO VSS - MS Dynamic Version Upgrade

Buyer: THE EXECUTIVE OFFICE VICTIM AND SURVIVORS SERVICE  
Current stage: Award  
OCID: ocds-h6vhtk-03070b

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03070b.json)

## Summary

The Executive Office Victims and Survivors Service in Belfast, UK has completed a procurement process titled "TEO VSS - MS Dynamic Version Upgrade", classified under the information systems industry. This procurement was initiated to upgrade their Victim Information Management system, which has been in operation for over five years. The contract was awarded following a limited procurement method, allowing the existing supplier, Codec, to implement the necessary upgrade without a prior call for competition. The contract, awarded on 4th January 2022, is valued at £28,800 and is currently active.

This upgrade presents a significant opportunity for businesses specialising in information systems and software development, particularly those with expertise in Microsoft Dynamics CRM. Companies capable of delivering bespoke upgrades and maintenance for management systems will find this contract particularly suited to their capabilities. Furthermore, the approach taken by the Executive Office indicates an ongoing partnership with Codec, suggesting that similar future tenders may emerge as they maintain and enhance their existing systems.

## Notice

The Victims and Survivors Service wish to upgrade their Victim Information Management system as it is now over five years old.

### Lot Information

Lot 1

In 2016, VSS procured a bespoke MS Dynamics CRM-based MI system, VIM (Victim Information Management). The system lifetime was defined as five years, plus two 1-year extensions. The first extension has now been initiated, and it is planned that the second will also be utilised extending the system to August 2023.. However, the version of MS Dynamics CRM underpinning VIM is over five years old, and requires an upgrade prior to the new procurement. The proposed upgrade of the MS Dynamics CRM framework to version 9.2 must be developed and tested on the VIM testing environment and rolled out onto the VIM production environment. This will be carried out by the existing supplier as they initially developed the system and are contracted to support it until August 2023.

### Procurement Information

VSS will rely on Regulation 72 1 b additional works, services or supplies "have become necessary" and were not included in the initial procurement and a change of supplier would not be practicable (for economic, technical or interoperability reasons) and would involve substantial inconvenience/duplication of costs - provided the change does not exceed 50% of the value of the original contract.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/000118-2022 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Jan 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 4 Jan 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £28,800 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE EXECUTIVE OFFICE VICTIM AND SURVIVORS SERVICE |
| Locality | BELFAST |
| Post town | Northern Ireland |
| Postcode | BT2 8EN |
| Country | Northern Ireland |
| ITL 1 | TLN Northern Ireland |
| ITL 2 | TLN0 Northern Ireland |
| ITL 3 | TLN06 Belfast |
| Local authority | Belfast |
| Electoral ward | Central |
| Westminster constituency | Belfast South and Mid Down |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CODEC |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48810000 - Information systems

## Release History

- 4 Jan 2022 at 17:34 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/000118-2022

## Notice URLs

- http://www.finance-ni.gov.uk
- https://etendersni.gov.uk/epps

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03070b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03070b.json.