---
title: "Y22007 - Communication Solutions and Associated Telephony Services"
ocid: "ocds-h6vhtk-0307ea"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0307ea"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0307ea.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0307ea.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "KENT COUNTY COUNCIL (T/A KCS)"
published: "2022-09-23"
---

# Y22007 - Communication Solutions and Associated Telephony Services

Buyer: KENT COUNTY COUNCIL (T/A KCS)  
Current stage: Award  
OCID: ocds-h6vhtk-0307ea

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## Summary

The Kent County Council (t/a KCS) has awarded a contract for Communication Solutions and Associated Telephony Services under a Framework Agreement. The tender covers a range of communication solutions, equipment, support, and maintenance. The main procurement category is goods. The contract value is £50,000,000. The tender has been awarded to multiple suppliers.

This tender presents business opportunities for suppliers who can provide a wide range of Communication Solutions and Associated Telephony Services. Companies offering Traditional Telephony Services, Data Access Services, Video/Audio Conferencing, and other related services would be well-suited to compete. The procurement method used is an Open procedure, and the tender period ended on February 25th, 2022. The active status of the tender indicates ongoing business potential within the Communication Solutions sector.

## Notice

The Framework Agreement covers the provision and installation of a full range of communication solutions, associated services, equipment, support and maintenance. The equipment under this Framework Agreement may be provided as a direct purchase or via a Lease agreement. Indicative requirements include, but are not limited to, the following applications: * Traditional Telephony Services * Data Access Services * Local Connectivity Services * Inbound Telephony Services * IP Telephony * Paging and Alerting * Video/Audio Conferencing * Unified Communications (i.e. Teams/Zoom) * Contact Centres * Broadband * Call Tariff's * Mobile including Devices, Airtime and Services * WIFI/ Internet Access * VOIP / SIP Telephone Systems * Call Packages * Numbering * Alarms and Call Points Suppliers must have the capability to provide a wide range of Communication Solutions and Associated Telephony Services including supply and installation. Associated Services may extend beyond the indicative requirements above and may include, but not be limited to: * End User Support * Service Desk * Integration * Installation * Project Management * Training * Asset Management

### Lot Information

Lot 1

The Framework Agreement covers the provision and installation of a full range of communication solutions, associated services, equipment, support and maintenance. The equipment under this Framework Agreement may be provided as a direct purchase or via a Lease agreement. Indicative requirements include, but are not limited to, the following applications: * Traditional Telephony Services * Data Access Services * Local Connectivity Services * Inbound Telephony Services * IP Telephony * Paging and Alerting * Video/Audio Conferencing * Unified Communications (i.e. Teams/Zoom) * Contact Centres * Broadband * Call Tariff's * Mobile including Devices, Airtime and Services * WIFI/ Internet Access * VOIP / SIP Telephone Systems * Call Packages * Numbering * Alarms and Call Points Suppliers must have the capability to provide a wide range of Communication Solutions and Associated Telephony Services including supply and installation. Associated Services may extend beyond the indicative requirements above and may include, but not be limited to: * End User Support * Service Desk * Integration * Installation * Project Management * Training * Asset Management

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/026641-2022 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Sep 2022 |
| Submission deadline | 25 Feb 2022 |
| Future notice date | Not specified |
| Award date | 9 May 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £50,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | KENT COUNTY COUNCIL (T/A KCS) |
| Locality | WEST MALLING |
| Post town | Rochester |
| Postcode | ME19 4YT |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ46 West Kent |
| Local authority | Tonbridge and Malling |
| Electoral ward | Kings Hill |
| Westminster constituency | Maidstone and Malling |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 12 |
| Supplier names | 8X8; ABZORB SYSTEMS; AVIAN; BDR GROUP; CAE TECHNOLOGY SERVICES; GAMMA TELECOM; GRADWELL COMMUNICATION; INSIGHT DIRECT; PHOENIX SOFTWARE; SOTA SOLUTIONS; TEL GROUP; TRUSTMARQUE SOLUTIONS |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32000000 - Radio, television, communication, telecommunication and related equipment

## Release History

- 23 Sep 2022 at 08:48 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/026641-2022
- 6 Jan 2022 at 15:19 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/000341-2022

## Notice URLs

- http://www.charity.org.gg/Find
- http://www.commercialservices.org.uk
- http://www.direct.gov.uk/en/Dl1/Directories/A-ZOfCentralGovernment/index.htm
- http://www.direct.gov.uk/en/Dl1/Directories/Localcouncils/index.htm
- http://www.eastamb.nhs.uk
- http://www.emas.nhs.uk
- http://www.fireservice.co.uk/information/ukfrs/
- http://www.gha.gg/
- http://www.guernsey.police.uk/
- http://www.hscni.net/index.php?link=trusts
- http://www.jerseycharities.org/members
- http://www.londonambulance.nhs.uk
- http://www.mod.police.uk
- http://www.neas.nhs.uk
- http://www.niamb.co.uk/
- http://www.nidirect.gov.uk/local-councils-in-northern-ireland
- http://www.npas.police.uk/
- http://www.nwas.nhs.uk
- http://www.oscr.org.uk/
- http://www.ports.je/JerseyCoastguard/Pages/default.aspx
- http://www.schoolswebdirectory.co.uk/index.php
- http://www.scotland.police.uk/
- http://www.scottishambulance.com/WhatWeDo/Default.aspx
- http://www.secamb.nhs.uk
- http://www.southcentralambulance.nhs.uk
- http://www.wales.nhs.uk/nhswalesaboutus/structure
- http://www.wmas.nhs.uk
- http://www.yas.nhs.uk
- https://directory.scottishhousingregulator.gov.uk/Pages/Datasets-and-Reports.aspx
- https://get-information-schools.service.gov.uk/
- https://gov.wales/
- https://jersey.police.uk/
- https://procontract.due-north.com/Advert/Index?advertId=ea3b9122-ff6e-ec11-8110-005056b64545
- https://www.ambulance.wales.nhs.uk/
- https://www.btp.police.uk/
- https://www.charitycommissionni.org.uk/charity-search/
- https://www.dyfed-powys.police.uk/
- https://www.gov.gg/article/119652/Health-Social-Care--Wellbeing
- https://www.gov.gg/article/152949/Government-Departments
- https://www.gov.gg/article/163185/Education-Working--Retiring
- https://www.gov.im/about-the-government/departments/health-and-social-care/
- https://www.gov.im/categories/education-training-and-careers/schools-and-colleges/
- https://www.gov.im/categories/health-and-wellbeing/isle-of-man-ambulance-service/
- https://www.gov.im/categories/home-and-neighbourhood/affordable-housing/public-sector-housing/housing-authority-contacts/
- https://www.gov.im/categories/home-and-neighbourhood/local-authorities/local-authority-contacts/
- https://www.gov.im/coastguard
- https://www.gov.je/Education/Schools/FindingSchool/Pages/default.aspx
- https://www.gov.je/Government/Departments/HealthSocialServices/Pages/index.aspx
- https://www.gov.je/Government/Departments/HomeAffairs/Pages/default.aspx
- https://www.gov.je/Government/Departments/Pages/default.aspx
- https://www.gov.je/Home/RentingBuying/OtherRentalOptions/Pages/OtherHousing.aspx
- https://www.gov.je/pages/contacts.aspx?contactid=87
- https://www.gov.uk/government/organisations/charity-commission
- https://www.gov.uk/government/organisations/civil-nuclear-constabulary
- https://www.gov.uk/government/organisations/maritime-and-coastguard-agency/about/access-and-opening
- https://www.gov.uk/government/publications/current-registered-providers-of-social-housing
- https://www.hefcw.ac.uk/
- https://www.iompolice.im/
- https://www.local.gov.uk/topics
- https://www.nhs.uk/servicedirectories/pages/nhstrustlisting.aspx
- https://www.nidirect.gov.uk/contacts/housing-associations
- https://www.police.uk/northern-ireland/
- https://www.police.uk/south-wales/
- https://www.rnli.org.gg/guernseys-lifeboat/
- https://www.scot.nhs.uk/organisations/
- https://www.swast.nhs.uk/welcome
- https://www.ukfirestations.co.uk/brigades
- https://www.universitiesuk.ac.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0307ea. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0307ea.json.