---
title: "IT System for Regulatory and Housing Services"
ocid: "ocds-h6vhtk-030aa4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-030aa4"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-030aa4.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-030aa4.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CONWY COUNTY BOROUGH COUNCIL"
published: "2022-08-23"
---

# IT System for Regulatory and Housing Services

Buyer: CONWY COUNTY BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-030aa4

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## Summary

Conwy County Borough Council has awarded a contract for an integrated IT System for the Regulatory and Housing Service. The procurement process was completed on 23rd August 2022. The contract, valued at £268,600 GBP, was awarded to Idox Software Ltd. The system is intended to streamline services across various areas such as Development Management, Building Control, Public Protection, and Environmental Health. It is expected to be in place for 5 years with an option to extend for two additional years.

The procurement opportunity presents a chance for businesses specializing in business intelligence software development services to participate. The contract offers potential growth opportunities for suppliers of compliance software, project management software, business transaction software, software supply services, license management software, environmental information systems, and planning systems. Conwy County Borough Council, as the contracting authority, is seeking a modern, up-to-date system to enhance service delivery efficiency and adaptability.

## Notice

Conwy County Borough Council has now awarded a contract for an integrated IT System for the Regulatory and Housing Service. We currently have a broad spectrum of systems in use within the department, one of these systems is out of contract at the end of December 2022.

### Lot Information

Lot 1

Conwy County Borough Council has awarded a contract for an integrated IT System for the Regulatory and Housing Service, which comprises of the following service areas: -Development Management (TBC) -Building Control (TBC) -Public Protection -Environmental Health - which includes: -Food Safety and Standards -Health and Safety -Animal Welfare Licensing -Housing Enforcement -Pollution -Nuisances -Environmental Monitoring and Control -Trading Standards -Licensing -Land Charges -Housing Improvement -Homelessness -Community Safety (Anti-Social Behaviour) Regulatory and Housing Services provide a service to the public, consumers, traders, businesses, residents and the local authority. The service requires a modern, up-to-date system that allows them to work in a more efficient and flexible way through the use of modern and innovative means, enabling staff to manage and monitor all aspects of their daily tasks all in one place and to support mobile working. We currently have a broad spectrum of systems in use within the department, one of these systems is out of contract at the end of December 2022. The new system must not only support legislative requirements but also allow flexibility to suit the diverse needs of the service and how these might change over time. It is a requirement to be able to tailor the system to meet the needs of Conwy County Borough Council which will inevitably change over time. We expect to manage and monitor all aspects of workloads easily and be able to report on the information we require in different formats, tailored to our desired audience through a variety of formal reports and dashboards. It is anticipated that the contract will be 5 years with an option to extend 1yr +1yr.

Renewal: Option to extend for 1yr + 1yr.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/023450-2022 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Aug 2022 |
| Submission deadline | 20 May 2022 |
| Future notice date | 3 Apr 2022 |
| Award date | 21 Aug 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £400,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £268,600 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CONWY COUNTY BOROUGH COUNCIL |
| Locality | CONWY |
| Post town | Llandudno |
| Postcode | LL32 8DU |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL3 North Wales |
| ITL 3 | TLL33 Conwy and Denbighshire |
| Local authority | Conwy |
| Electoral ward | Conwy |
| Westminster constituency | Bangor Aberconwy |
| Delivery location | TLL13 Conwy and Denbighshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IDOX SOFTWARE |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support
- 90 - Sewage, refuse, cleaning and environmental services

### Codes

- 30196000 - Planning systems
- 48218000 - License management software package
- 72212170 - Compliance software development services
- 72212331 - Project management software development services
- 72212400 - Business transaction and personal business software development services
- 72212482 - Business intelligence software development services
- 72268000 - Software supply services
- 90714100 - Environmental information systems

## Release History

- 23 Aug 2022 at 11:35 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/023450-2022
- 12 Apr 2022 at 15:07 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/009795-2022
- 13 Jan 2022 at 14:35 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/001036-2022

## Notice URLs

- http://www.conwy.gov.uk
- http://www.sell2wales.gov.wales
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0389

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-030aa4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-030aa4.json.