---
title: "Online User Feedback Service"
ocid: "ocds-h6vhtk-030dc3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-030dc3"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-030dc3.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-030dc3.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THE PUBLIC HEALTH AGENCY"
published: "2022-01-21"
---

# Online User Feedback Service

Buyer: THE PUBLIC HEALTH AGENCY  
Current stage: Award  
OCID: ocds-h6vhtk-030dc3

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-030dc3)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-030dc3.json)

## Summary

The Public Health Agency in the United Kingdom has completed a procurement process for an "Online User Feedback Service" classified under the software package and information systems category. This tender involved a limited procurement method, specifically negotiated without the publication of a contract notice, due to Care Opinion being the sole provider of the current service. The contract, valued at £360,000, was formally awarded on 21 January 2022, with the delivery required in the UK.

This tender presents a significant opportunity for businesses focused on software solutions and user feedback systems. Companies with expertise in online feedback platforms, particularly those that can offer unique or innovative services aligned with health sector needs, may find themselves well-positioned to compete in similar procurement processes in the future. Given the specialised nature of the contract and its adherence to intellectual property rights, businesses that can demonstrate exclusivity or distinctive qualifications can benefit from such targeted procurement opportunities.

## Notice

Care Opinion is the only provider of the current Online User Feedback

### Procurement Information

Care Opinion is the only provider of the current Online User Feedback

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/001834-2022 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Negotiated without publication of a contract notice |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Jan 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 21 Jan 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £360,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE PUBLIC HEALTH AGENCY |
| Locality | BELFAST |
| Post town | Northern Ireland |
| Postcode | BT2 8BS |
| Country | Northern Ireland |
| ITL 1 | TLN Northern Ireland |
| ITL 2 | TLN0 Northern Ireland |
| ITL 3 | TLN06 Belfast |
| Local authority | Belfast |
| Electoral ward | Central |
| Westminster constituency | Belfast South and Mid Down |
| Delivery location | TLN Northern Ireland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CARE OPINION |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 21 Jan 2022 at 12:00 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/001834-2022

## Notice URLs

- https://www.publichealth.hscni.net/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-030dc3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-030dc3.json.