--- title: "Ticketing and Membership Management System for Hampshire County Council's Hampshire Countryside Services and Hillier Gardens" ocid: "ocds-h6vhtk-030dd5" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-030dd5" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-030dd5.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-030dd5.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "HAMPSHIRE COUNTY COUNCIL" published: "2022-01-21" --- # Ticketing and Membership Management System for Hampshire County Council's Hampshire Countryside Services and Hillier Gardens Buyer: HAMPSHIRE COUNTY COUNCIL Current stage: Tender OCID: ocds-h6vhtk-030dd5 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-030dd5) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-030dd5.json) ## Summary The Hampshire County Council is currently seeking tenders for a project titled "Ticketing and Membership Management System for Hampshire County Council's Hampshire Countryside Services and Hillier Gardens." This procurement falls under the goods category, specifically focusing on point of sale (POS) software. The tender is at the planning stage, with a submission deadline set for 21 February 2022. Potential suppliers must ensure their solutions are cloud-hosted and compliant with PCI standards, as the system is aimed at facilitating on-line and in-person ticketing, retail, and catering management at the Council's Country Parks and Sir Harold Hillier Gardens located in Hampshire, UK. This tender presents a valuable opportunity for businesses in the software development and IT sectors, particularly those specialising in cloud-hosted solutions. Companies with expertise in providing commercial off-the-shelf (COTS) software for ticketing and membership management will find this contract appealing. Suppliers are expected to demonstrate prior experience in similar projects at visitor attractions, making this tender suitable for established firms as well as innovative startups ready to meet the functional and compliance needs of the Hampshire County Council. ## Notice Hampshire County Council's Culture, Communities & Business Services (CCBS) Department is seeking an integrated ticketing and membership system to replace a number of local solutions for its Country Parks and Sir Harold Hillier Gardens. There is also the potential for the new system to be used by other council business areas. The requirement is for an 'cloud' hosted, commercial off-the-shelf (COTS) system to facilitate on-line and in-person ticketing & membership management together with retail and catering management (EPOS) hardware at the Country Parks and Sir Harold Hillier Gardens. The service must meet Hampshire County Council's PCI compliance requirement compliance or make a contractual commitment to achieve PCI compliance by the "go live" date. The Supplier must have (or contractually commit to achieving within 12 months) ISO27001 The new system needs to be up and running in time for the 2022 season. ### Lot Information Lot 1 Hampshire County Council's Culture, Communities & Business Services (CCBS) Department is seeking an integrated ticketing and membership system to replace a number of local solutions for its Country Parks and Sir Harold Hillier Gardens. There is also the potential for the new system to be used by other council business areas. The requirement is for an 'cloud' hosted, commercial off-the-shelf (COTS) system to facilitate on-line and in-person ticketing and membership management together with retail and catering management (EPOS) hardware at the Country Parks and Sir Harold Hillier Gardens. The service must meet Hampshire County Council's PCI compliance requirement compliance or make a contractual commitment to achieve PCI compliance by the "go live" date. The service must be accredited to Cyber Essentials Plus security standard and ISO27001 within 12 months. A Selection Questionnaire will be used to assess the eligibility of suppliers. Suppliers are required to pass the council's Cloud Services Questionnaire. The new system needs to be up and running in time for the 2022 season. Renewal: 2 x twelve month extensions ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/001852-2022 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 21 Jan 2022 | | Submission deadline | 21 Feb 2022 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | HAMPSHIRE COUNTY COUNCIL | | Locality | WINCHESTER | | Post town | Southampton | | Postcode | SO23 8UJ | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ3 Hampshire and Isle of Wight | | ITL 3 | TLJ36 Central Hampshire | | Local authority | Winchester | | Electoral ward | St Michael | | Westminster constituency | Winchester | | Delivery location | TLJ3 Hampshire and Isle of Wight | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48110000 - Point of sale (POS) software package - 48330000 - Scheduling and productivity software package - 48430000 - Inventory management software package ## Release History - 21 Jan 2022 at 13:16 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/001852-2022 ## Notice URLs - http://www.hants.gov.uk - https://in-tendhost.co.uk/hampshire/aspx/Home ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-030dd5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-030dd5.json.