---
title: "TfL 95861- London Transport Museum Warehousing and Fulfilment"
ocid: "ocds-h6vhtk-031088"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-031088"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-031088.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-031088.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "TRANSPORT FOR LONDON"
published: "2022-08-10"
---

# TfL 95861- London Transport Museum Warehousing and Fulfilment

Buyer: TRANSPORT FOR LONDON  
Current stage: Award  
OCID: ocds-h6vhtk-031088

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-031088)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-031088.json)

## Summary

Transport for London (TfL) has recently awarded a contract for the London Transport Museum to Mosaic Fulfilment Solutions to provide warehousing and fulfilment services. The contract, valued at £1,508,000, was signed on 1st August 2022. The procurement process was conducted using a selective method under a restricted procedure. TfL sought a supplier to handle online retail orders, warehousing, account management, customer service support, and stock management. The contract will run for 4 years with the option to extend for an additional year, meeting the museum's increasing demand for online services and growth strategy.

The contract awarded by TfL to Mosaic Fulfilment Solutions presents a lucrative opportunity for businesses specializing in ecommerce fulfilment and warehousing services. Companies capable of scaling their operations, providing excellent customer service, and managing stock efficiently are well-suited to compete for similar contracts in the future. As the online retail sector continues to grow, there is a substantial demand for suppliers who can deliver seamless logistics solutions to meet customers' expectations. Businesses with experience in handling peak trading periods and international deliveries would thrive in this competitive procurement environment.

## Notice

London Transport Museum (LTM) are seeking an ecommerce fulfilment and warehousing supplier. The contract will be for 4 years with the option to extend for a further one year (4+1). London Transport Museum's online business has grown consistently year on year, in the financial year 2020/2021, online revenue grew by an extraordinary 60% against the previous year, contributing 80% of total retail sales. This demonstrates a significant shift to online shopping during the pandemic and has created a step change in the way London Transport Museum customers are engaging and shopping with our brand. Customers are demanding increasingly more from London Transport Museum's online shop in terms of product, user experience and excellent post purchase service. LTM require a supplier who can scale up and support the online shop's growth, particularly during the peak trading period between October and December. LTM is seeking a supplier to provide: - Picking, packing and despatching online retail orders to UK and overseas customers. -Warehousing facility to fulfil online orders and deep storage - Account management and customer service support - Stock management facility and conducting annual stock audits.

### Lot Information

Lot 1

London Transport Museum (LTM) are seeking an ecommerce fulfilment and warehousing supplier. The contract will be for 4 years with the option to extend for a further one year (4+1). London Transport Museum's online business has grown consistently year on year, in the financial year 2020/2021, online revenue grew by an extraordinary 60% against the previous year, contributing 80% of total retail sales. This demonstrates a significant shift to online shopping during the pandemic and has created a step change in the way London Transport Museum customers are engaging and shopping with our brand. Customers are demanding increasingly more from London Transport Museum's online shop in terms of product, user experience and excellent post purchase service. LTM require a supplier who can scale up and support the online shop's growth, particularly during the peak trading period between October and December. LTM is seeking a supplier to provide: - Picking, packing and despatching online retail orders to UK and overseas customers. -Warehousing facility to fulfil online orders and deep storage - Account management and customer service support - Stock management facility and conducting annual stock audits.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/021980-2022 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Aug 2022 |
| Submission deadline | 28 Mar 2022 |
| Future notice date | 23 Feb 2022 |
| Award date | 31 Jul 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,508,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRANSPORT FOR LONDON |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE10 0ES |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI5 Outer London - East and North East |
| ITL 3 | TLI51 Bexley and Greenwich |
| Local authority | Greenwich |
| Electoral ward | Greenwich Peninsula |
| Westminster constituency | Greenwich and Woolwich |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MOSAIC FULFILMENT SOLUTIONS |

## CPV Codes

### Divisions

- 63 - Supporting and auxiliary transport services; travel agencies services

### Codes

- 63120000 - Storage and warehousing services

## Release History

- 10 Aug 2022 at 10:25 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/021980-2022
- 28 Feb 2022 at 16:00 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/005451-2022
- 28 Jan 2022 at 12:56 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/002543-2022

## Notice URLs

- https://procontract.due-north.com/Procurer/Advert/AdvertSummary?projectId=89adf2a9-857f-ec11-8110-005056b64545&projectStepId=9cadf2a9-857f-ec11-8110-005056b64545
- https://tfl.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-031088. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-031088.json.