--- title: "Independent Advocacy, Support and Well-Being Service" ocid: "ocds-h6vhtk-0310d0" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0310d0" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0310d0.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0310d0.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "HS2" published: "2022-01-28" --- # Independent Advocacy, Support and Well-Being Service Buyer: HS2 Current stage: Planning OCID: ocds-h6vhtk-0310d0 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0310d0) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0310d0.json) ## Summary The HS2 Ltd is planning an upcoming procurement process for an "Independent Advocacy, Support and Well-Being Service" within the railway services industry. This project aims to provide essential support for affected communities along the HS2 route. Interested suppliers should express their interest by 24th February 2022 at 17:00 GMT. The tender is set for a duration of 2 + 2 + 1 years, and the contract value is estimated at £497,952. The procurement is classified under the CPV code 72253000, focusing on helpdesk and support services. This tender presents a significant opportunity for businesses that specialise in community engagement, advocacy, and welfare services, particularly those with experience in railway transport. Companies capable of effectively communicating and managing community relations would be well-suited to compete, especially in delivering tailored support for individuals navigating the complexities of the HS2 project. With the anticipated increase in service demand, businesses in this sector could find substantial growth opportunities through participation in this tender process. ## Notice Any suppliers interested in delivering the below requirement please express your interest in writing to Sonam.Mehmi@hs2.org.uk by the 24th February 2022 at 17:00 To deliver the HS2 project successfully, HS2 Ltd and the Joint Ventures (JV's) responsible for construction of the railway need to understand and manage the full impact of the project. Our integrated Project teams, and in specific, our integrated Community Engagement teams do this by talking and listening to those affected, as well as working closely with local authorities and elected representatives. Community Engagement is about creating a long-term and trusted two-way conversation with the communities along the line of route, and in which the railway will operate. Good communication is not only about talking and listening; it is also about demonstrating how the views of local people are taken into consideration in the design, construction and operation of the new railway. HS2 Ltd are therefore looking to procure third party services to carry out advocacy, support and well-being services along the entire HS2 route. In the past three years the service has supported over 50 individuals and we expect this number to rise as we continue to build the railway. Support for individuals increased by 109% in the second year of the contract, and service provision has plateaued at around the same level in the third year of the contract. The open cases at the end of each year increased by 140% in the second year and by a further 50% in the third year of the contract. We estimate provision of a service for over 300 individuals throughout the lifespan of this contract. The objective of this contract is to provide support services for members of affected communities who require additional support when engaging with HS2 Ltd. Examples may include when HS2 is seeking information from individuals regarding land ownership, or when HS2 is disseminating complex information to communities about the scheme. ### Lot Information Lot 1 The intended contract will be completed by a HS2 Ltd managed tender and will run for a duration of 2 + 2 + 1 years. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/002614-2022 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 28 Jan 2022 | | Submission deadline | Not specified | | Future notice date | 26 Jan 2022 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £497,952 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | HS2 | | Locality | BIRMINGHAM | | Post town | Birmingham | | Postcode | B4 6GA | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG31 Birmingham | | Local authority | Birmingham | | Electoral ward | Ladywood | | Westminster constituency | Birmingham Ladywood | | Delivery location | Not specified | ## CPV Codes ### Divisions - 63 - Supporting and auxiliary transport services; travel agencies services - 72 - IT services: consulting, software development, Internet and support ### Codes - 63711000 - Support services for railway transport - 72253000 - Helpdesk and support services ## Release History - 28 Jan 2022 at 22:45 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/002614-2022 ## Notice URLs - https://hs2.bravosolution.co.uk/esop - https://www.hs2.org.uk/contact-us ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0310d0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0310d0.json.