---
title: "delivery Managed Service Provider (MSP) to supply Children's Social Care CAST teams the Children's Services department of Hampshire County Council"
ocid: "ocds-h6vhtk-03111f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03111f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03111f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03111f.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CONNECT2HAMPSHIRE"
published: "2022-08-09"
---

# delivery Managed Service Provider (MSP) to supply Children's Social Care CAST teams the Children's Services department of Hampshire County Council

Buyer: CONNECT2HAMPSHIRE  
Current stage: Award  
OCID: ocds-h6vhtk-03111f

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## Summary

This public procurement process involves Connect2Hampshire, which is seeking a Managed Service Provider (MSP) to supply Children’s Social Care teams for the Children's Services department of Hampshire County Council. The contract requires five teams across five districts, with specific team compositions and responsibilities outlined. The MSP will be responsible for various management and quality assurance tasks. The contract was awarded to Innovate (H&S C) Services Limited, with an active status and a contract signed on August 1st, 2022.

This tender opportunity allows businesses involved in Health and Social Work Services to compete for providing Managed Service Provider (MSP) services to the Children's Services department. The successful bidder will need to meet specific team requirements and provide essential support across different Hampshire districts. The deadline for the start date of the contract is crucial, ensuring readiness from the chosen provider. It presents a significant growth opportunity for businesses in the social care sector, especially those with expertise in managing teams for child welfare services.

## Notice

Managed Service Provider (MSP) to supply five Children's Social Care CAST teams for the Children's Services department to use in five districts across the county. The number of teams could be increased or reduced over the term of the contract, subject to separate agreement with the supplier. You will be required to have Five teams consisting for 45 workers in the following districts, these will be available, fully compliant and ready to be deployed from the start date of the contract (1st August 2022), without the need of additional recruitment campaigns. Team 1 East Hants - Team of 8 Required Team 2 Hart and Rushmoor - Team of 10 required Team 3 New Forest - Team of 9 Required Team 4 Basingstoke - Team of 9 Required Team 5 Eastleigh Winchester - Team of 9 Required Each team will consist of: TEAM 1: 1 Team Manager, 1 Assistant Team Manager, 5 Social Workers, and 1 Project Support TEAM 2: 1 Team Manager, 1 Assistant Team Manager, 7 Social Workers, 1 project support TEAM 3: 1 Team Manager, 1 Assistant Team Manager, 6 Social Workers, 1 project support TEAM 4: 1 Team Manager, 1 Assistant Team Manager, 6 Social Workers, 1 project support TEAM 5: 1 Team Manager, 1 Assistant Team Manager, 6 Social Workers, 1 project support These teams would be responsible for a total of 600 children (based on five teams) in any given six-month period regardless of Covid impacts. MSP will provide senior management, that will be responsible for audit all the children's files and will record management oversight including SMART actions. The purpose of this is to ensure management grip for when the Social Workers start and to ensure they have guidance and direction. MSP will have responsibility for the Quality Assurance Framework and will provide Head of Quality Assurance who undertakes regular audit activity via both desktop audit and live audit to ensure we close the loop, complete all remedial actions, and hold reflective learning discussions. The focus of our audit process is to ensure we look at the impact of intervention and the quality of our work to achieve the best outcomes for children and young people. The teams are expected to be integrated into Children's Services working within Hampshire policies, procedures and thresholds. HCC will undertake its own quality assurance in addition to that provided by MSP

### Lot Information

Lot 1

Managed Service Provider (MSP) to supply five Children's Social Care CAST teams for the Children's Services department to use in five districts across the county. The number of teams could be increased or reduced over the term of the contract, subject to separate agreement with the supplier. You will be required to have Five teams consisting for 45 workers in the following districts, these will be available, fully compliant and ready to be deployed from the start date of the contract (1st August 2022), without the need of additional recruitment campaigns. Team 1 East Hants - Team of 8 Required Team 2 Hart and Rushmoor - Team of 10 required Team 3 New Forest - Team of 9 Required Team 4 Basingstoke - Team of 9 Required Team 5 Eastleigh Winchester - Team of 9 Required Each team will consist of: TEAM 1: 1 Team Manager, 1 Assistant Team Manager, 5 Social Workers, and 1 Project Support TEAM 2: 1 Team Manager, 1 Assistant Team Manager, 7 Social Workers, 1 project support TEAM 3: 1 Team Manager, 1 Assistant Team Manager, 6 Social Workers, 1 project support TEAM 4: 1 Team Manager, 1 Assistant Team Manager, 6 Social Workers, 1 project support TEAM 5: 1 Team Manager, 1 Assistant Team Manager, 6 Social Workers, 1 project support These teams would be responsible for a total of 600 children (based on five teams) in any given six-month period regardless of Covid impacts. MSP will provide senior management, that will be responsible for audit all the children's files and will record management oversight including SMART actions. The purpose of this is to ensure management grip for when the Social Workers start and to ensure they have guidance and direction. MSP will have responsibility for the Quality Assurance Framework and will provide Head of Quality Assurance who undertakes regular audit activity via both desktop audit and live audit to ensure we close the loop, complete all remedial actions, and hold reflective learning discussions. The focus of our audit process is to ensure we look at the impact of intervention and the quality of our work to achieve the best outcomes for children and young people. The teams are expected to be integrated into Children's Services working within Hampshire policies, procedures and thresholds. HCC will undertake its own quality assurance in addition to that provided by MSP

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/021858-2022 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Aug 2022 |
| Submission deadline | 30 Jun 2022 |
| Future notice date | 11 Mar 2022 |
| Award date | 31 Jul 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £7,500,000 |
| Lots value | £7,500,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CONNECT2HAMPSHIRE |
| Locality | WEST MALLING |
| Post town | Rochester |
| Postcode | ME19 4YT |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ46 West Kent |
| Local authority | Tonbridge and Malling |
| Electoral ward | Kings Hill |
| Westminster constituency | Maidstone and Malling |
| Delivery location | TLJ3 Hampshire and Isle of Wight |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INNOVATE (H&S C) SERVICES |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 9 Aug 2022 at 11:31 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/021858-2022
- 31 May 2022 at 11:20 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/015192-2022
- 31 Jan 2022 at 14:54 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/002693-2022

## Notice URLs

- http://www.commercialservices.org.uk
- https://procontract.due-north.com/Advert/Index?advertId=e591058f-c5e0-ec11-8115-005056b64545

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03111f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03111f.json.