---
title: "Passenger Transport (Taxis) and Travel Care Framework for vulnerable Children, Young People and Adults"
ocid: "ocds-h6vhtk-031155"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-031155"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-031155.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-031155.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "WESTMINSTER CITY COUNCIL"
published: "2022-01-31"
---

# Passenger Transport (Taxis) and Travel Care Framework for vulnerable Children, Young People and Adults

Buyer: WESTMINSTER CITY COUNCIL  
Current stage: Tender  
OCID: ocds-h6vhtk-031155

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## Summary

The Westminster City Council is currently undergoing a public procurement process titled "Passenger Transport (Taxis) and Travel Care Framework for Vulnerable Children, Young People and Adults." This procurement, initiated on 31st January 2022, focuses on the service industry, specifically taxi services, within the geographical areas of Westminster and the Royal Borough of Kensington & Chelsea. The procurement stage is active, with the deadline for bid submissions set for 7th March 2022, and a clarification request deadline of 18th February 2022 at 16:00. The total budget allocated for this framework is approximately £15,238,568, aiming to establish a reliable transport service for vulnerable groups, including children with special educational needs and vulnerable adult residents.

This tender presents a significant opportunity for businesses specialising in passenger transport, particularly those equipped to provide services tailored to vulnerable populations. Companies offering a range of vehicles, such as cars, black cabs, and wheelchair-accessible options, will be particularly well-suited for this tender. Furthermore, businesses that can ensure consistent service delivery and demonstrate the capacity to meet the specific needs of passengers, including those requiring additional assistance, will have a competitive advantage. Participation in this framework could open doors to sustained contracts with local authorities, enhancing business growth and visibility within the community.

## Notice

The Authorities are looking to retender this service and establish a new framework which continues to fulfil the statutory requirements to be safe and appropriate, whilst deriving value for money and maintaining current high-quality standards. The service will predominately be used by: 1)Pupils of Westminster City Council (WCC) and the Royal Borough of Kensington & Chelsea (RBKC) with Special Educational Needs and/or disabilities needing transport to and from school/college. 2) Vulnerable Adult Residents of WCC and RBKC needing travel to and from Day Services and other establishments as part of their social care provision. 3) Looked After Children (LAC) and Young People and Children in Need (CIN). These children and young people may have complex needs or a significant disability and/or additional needs that impact upon their daily lives. The requirement is for a number of providers to deliver transport services using a range of vehicles with up to 8 passenger seats including: cars, black cabs, people-carriers and wheelchair accessible vehicles. Passenger Assistants will be required on some routes to provide support to service users who have additional needs. The service requirements are being re-procured through a multi-provider framework, split across two Lots: - Lot 1: Scheduled Journeys where consistency of driver, vehicle and where required, passenger assistance, is absolutely critical to the successful delivery of the service - Lot 2: Ad-hoc journeys for occasions when either Authority needs quick and efficient taxi provision to transport a range of service users sometimes at extremely short notice. CapitalEsouring references for the tender opportunity are as follows: RFQ/ITT: itt_WCC_15385 - (MANDATORY FOR ALL BIDDERS) Passenger Transport (Taxis) and Travel Care Framework for Vulnerable Children, Young People and Adults - Qualification RFQ/ITT: itt_WCC_15249 - Lot 1: Scheduled Journeys RFQ/ITT: itt_WCC_15386 - Lot 2: Ad-hoc Journeys

### Lot Information

Scheduled Journeys

Lot 1: Scheduled Journeys, for scheduled and regular taxi provision, where consistency of driver, vehicle and, where required, passenger assistant, is absolutely critical to the successful delivery of the service. capitalEsourcing reference is as follows: RFQ/ITT: itt_WCC_15249 - Lot 1: Scheduled Journeys Additional information: capitalEsourcing reference: RFQ/ITT: itt_WCC_15249 - Lot 1: Scheduled Journeys

Options: Tenders may be submitted for one or both lots. Tenderers are invited to submit suitable tenders for between one and sixteen vehicle categories for Lot 1. There are eight specified "driver only" vehicle categories and eight specified "driver and passenger assistant" vehicle categories in Lot 1. Tenderers will not have to provide all categories of vehicles and/or passenger assistants to be considered for inclusion in Lot 1 of the Framework Agreement.

Ad hoc Journeys

Lot 2 specifies those occasions where the Councils need taxi provision on an ad-hoc basis to transport a range of service users, often at short notice. Unlike Lot 1, Lot 2 does not require the provision of passenger assistants nor the same requirements in respect to mobilisation and consistency of driver or vehicle. Capital e-sourcing reference: RFQ/ITT: itt_WCC_15386 - Lot 2: Ad-hoc Journeys Additional information: capitalEsourcing reference: RFQ/ITT: itt_WCC_15386 - Lot 2: Ad-hoc Journeys

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/002747-2022 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Jan 2022 |
| Submission deadline | 7 Mar 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £15,238,568 |
| Lots value | £15,238,567 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WESTMINSTER CITY COUNCIL |
| Additional buyers | ROYAL BOROUGH OF KENSINGTON AND CHELSEA |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1E 6QP |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 60 - Transport services (excl. Waste transport)

### Codes

- 60120000 - Taxi services

## Release History

- 31 Jan 2022 at 22:44 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/002747-2022

## Notice URLs

- http://www.capitalesourcing.com
- http://www.rbkc.gov.uk
- http://www.westminster.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-031155. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-031155.json.