---
title: "WHHT - Security Services"
ocid: "ocds-h6vhtk-031194"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-031194"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-031194.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-031194.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WEST HERTFORDSHIRE TEACHING HOSPITALS NHS TRUST"
published: "2023-06-07"
---

# WHHT - Security Services

Buyer: WEST HERTFORDSHIRE TEACHING HOSPITALS NHS TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-031194

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## Summary

The West Hertfordshire Teaching Hospitals NHS Trust has completed the award process for the procurement of Security Services. The contract, with a value of £7,200,000.00 GBP, will commence on 1 July 2023. The Security Service involves a range of sub-services such as security incidents, patrols, liaison, and crime prevention. Crown Security Solutions Ltd has been awarded the contract. The procurement was conducted through a selective method using a restricted procedure.

This tender for Security Services, initiated by the West Hertfordshire Teaching Hospitals NHS Trust, can provide opportunities for businesses specialised in security services. Businesses offering security incident response, patrols, dedicated personnel, and emergency response are well-suited to compete. The contract offers a five-year term with potential for extension, requiring a partnership approach with the Authority. Suppliers with experience in healthcare environments and flexible service delivery models will find this tender attractive for business growth.

## Notice

The West Hertfordshire Teaching Hospitals NHS Trust ("WHHT", "the Authority") sought to procure its Security Service across its mixed multi-site, multi stakeholder portfolio. The initial 5 year contract will have a commencement date of 1 July 2023. 

The Security Service provision will be made up of the following sub-services: 

1. Security incidents and security service requests;
2. Security patrols;
3. Dedicated security personnel;
4. Liaison with the Authority's LSMS;
5. Escorting duties;
6. Disaster and emergency response;
7. incident reporting;
8. Crime prevention;
9. Police liaison;
10. Reporting and administration;
11. Authority staff matters and awareness;
12. Monitoring and supervision; and
13. Security Desk.

### Lot Information

Lot 1

The objectives of this procurement were as follows:
1. The provision of the Security Service which is supportive of, and enhance the diverse core services associated with, the Authority's property portfolio;
2. Provision of a quality Security Service which represents value for money without compromising on quality and service delivery;
3. A transparent service provision in terms of both task delivery and cost;
4. The provision of continuity of service, processes, systems and procedures across all properties;
5. A consistent service delivery across the Authority's diverse property portfolios;
6. A partnership approach with the Authority's other outsourced and directly delivered FM contracts that deliver an integrated FM service provision;
7. A Security Service which understands the explicit and implicit needs and values of the Authority;
8. A collaborative approach to service delivery which interfaces with the Authority's other FM service providers; 
9. A service provider and supply chain members that can effectively manage multi-site stakeholder expectations; and
10. The provision of a flexible service delivery model, that considers the potential change in property footprint scheduled throughout the duration of the contract.

The Authority has appointed a Service Provider who can deliver the above objectives within a healthcare environment, and who will embrace and work in partnership with the Authority and its wider stakeholders, tenants and clients, so future aspirations can be exceeded.

Furthermore, the Authority required a Service Provider that appreciates that expectations and priorities of the Security Service are unique to each type of property, and thus are expected to adopt an approach that is property specific, proactive and responsive.

The Authority's Car Parking Service was procured as a separate tender to this Security Service tender. An interface agreement will govern the terms of any interface issues between both contracts.

The Watford General Hospital may be subject to potential redevelopment during the contract.

Renewal: Option to extend for a further 2 year period (in 1 year increments) totalling a potential maximum term of 7 years

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/016121-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Jun 2023 |
| Submission deadline | 4 Mar 2022 |
| Future notice date | Not specified |
| Award date | 5 Jun 2023 |
| Contract period | 1 Dec 2022 - 30 Nov 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £9,500,000 |
| Lots value | £9,500,000 |
| Awards value | Not specified |
| Contracts value | £7,200,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST HERTFORDSHIRE TEACHING HOSPITALS NHS TRUST |
| Locality | WATFORD |
| Post town | Watford |
| Postcode | WD18 0HB |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH27 South West Hertfordshire |
| Local authority | Watford |
| Electoral ward | Vicarage |
| Westminster constituency | Watford |
| Delivery location | TLH East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CROWN SECURITY SOLUTIONS |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79710000 - Security services

## Release History

- 7 Jun 2023 at 11:23 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/016121-2023
- 1 Feb 2022 at 12:18 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/002810-2022

## Notice URLs

- http://health.atamis.co.uk
- https://www.gov.uk/courts-tribunals
- https://www.hertsprocurement.nhs.uk/joomla/
- https://www.judiciary.uk/courts-and-tribunals/high-court/
- https://www.westhertshospitals.nhs.uk/default.asp

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-031194. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-031194.json.