---
title: "Provision of a Shared Alarm Receiving Centre (ARC) Technology Solution"
ocid: "ocds-h6vhtk-0311a9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0311a9"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0311a9.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0311a9.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SCOTLAND EXCEL"
published: "2023-11-28"
---

# Provision of a Shared Alarm Receiving Centre (ARC) Technology Solution

Buyer: SCOTLAND EXCEL  
Current stage: Award  
OCID: ocds-h6vhtk-0311a9

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## Summary

The procurement process for the provision of a Shared Alarm Receiving Centre (ARC) Technology Solution is being conducted by Scotland Excel, a central purchasing body representing various contracting authorities in Scotland. The tender, with the title "Provision of a Shared Alarm Receiving Centre (ARC) Technology Solution," falls under the services category and aims to transition councils to digital telecare. The procurement is in the award stage, with Chubb Fire & Security Limited being the active supplier awarded a contract worth £15,000,000 signed on 3rd November 2023.

This tender opportunity creates prospects for businesses providing software-related services in the IT sector. Companies offering solutions for Alarm Receiving Centers and software supply services, particularly with expertise in cloud-based technologies, stand to benefit. The procurement process involves a competitive framework contract lasting for a maximum of 72 months, allowing suppliers to engage with public entities across Scotland to ensure consistent delivery of digital telephony services.

## Notice

The solution will provide a common platform to enable and simplify Councils' move to digital telecare and will provide for innovation and development during the Framework, as described in the Tender Documents.

### Lot Information

provision of a shared telecare alarm receiving centre (ARC) technology solution

A multi-tenant cloud solution used in Alarm Receiving Centers, delivering the digital capability throughout Scotland as set out in the Tender Documents. This Tender process is for participation in a Framework Contract for the provision of a Shared Alarm Receiving Centre (ARC) Technology Solution intended to meet the needs of Scotland Excel's member Councils and Associate Members to assist in the transition from analogue to digital telephony services. In line with Regulation 72 of the Public Contracts (Scotland) Regulations 2015, Contract and Framework agreements may be modified without a new procurement procedure in accordance with this Part in some cases. Further details of the cases in this permitted can be found in the document "0422- Regulation 72", within the "Information & Instructions" folder in the "Buyer Attachments" area of the PCS-T project for this procurement. This Framework Contract is intended to provide an efficient method of engaging a single Supplier for the provision of a Shared Alarm Receiving Centre (ARC) Technology Solution to Councils and aims to ensure that the Solution is delivered in a consistent and co-ordinated way across all of Scotland. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015. Please see the Invitation to Tender contained on the PCS-Tender project relevant to this procurement and the other Procurement Documents for further information.

Options: The duration of "72" months shown in II.2.7 is subject to an option exercisable at the sole discretion of Scotland Excel to terminate the contract at the end of the 4th year (as set out within the Procurement Documents).

It is intended for this to be a single lot framework

It is intended for this framework to be a single lot framework

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/035113-2023 |
| Notice type | Planning Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Nov 2023 |
| Submission deadline | 21 Apr 2023 |
| Future notice date | 31 May 2022 |
| Award date | 3 Nov 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £15,000,000 |
| Lots value | £15,000,000 |
| Awards value | Not specified |
| Contracts value | £15,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled, Planned |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTLAND EXCEL |
| Locality | PAISLEY |
| Post town | Paisley |
| Postcode | PA1 1AR |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM33 Inverclyde, East Renfrewshire, and Renfrewshire |
| Local authority | Renfrewshire |
| Electoral ward | Paisley East and Central |
| Westminster constituency | Paisley and Renfrewshire South |
| Delivery location | TLL Wales, TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CHUBB FIRE & SECURITY |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 48900000 - Miscellaneous software package and computer systems
- 72000000 - IT services: consulting, software development, Internet and support
- 72260000 - Software-related services
- 72268000 - Software supply services

## Release History

- 28 Nov 2023 at 16:41 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/035113-2023
- 21 Apr 2023 at 13:20 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/011521-2023
- 27 Mar 2023 at 11:22 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/008808-2023
- 17 Mar 2023 at 15:47 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/007876-2023
- 1 Feb 2022 at 14:15 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/002831-2022

## Notice URLs

- http://www.scotland-excel.org.uk
- http://www.scotland-excel.org.uk/home/Aboutus/Ourmembers/Associate-members.aspx
- http://www.scotland-excel.org.uk/home/aboutus/Ourmembers/Local-authorities.aspx
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000697205
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10383
- https://www.publictendersscotland.publiccontractsscotland.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0311a9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0311a9.json.