---
title: "(NU/1752) - Upgrade or Replacement, and Maintenance, of a Fire Alarm Monitoring System"
ocid: "ocds-h6vhtk-0312e8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0312e8"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0312e8.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0312e8.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "UNIVERSITY OF NEWCASTLE UPON TYNE T/A/ NEWCASTLE UNIVERSITY"
published: "2022-02-03"
---

# (NU/1752) - Upgrade or Replacement, and Maintenance, of a Fire Alarm Monitoring System

Buyer: UNIVERSITY OF NEWCASTLE UPON TYNE T/A/ NEWCASTLE UNIVERSITY  
Current stage: Tender  
OCID: ocds-h6vhtk-0312e8

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## Summary

The University of Newcastle upon Tyne, also known as Newcastle University, is seeking expressions of interest for a tender titled "(NU/1752) - Upgrade or Replacement, and Maintenance, of a Fire Alarm Monitoring System." This project falls within the services industry, specifically focusing on the repair and maintenance services of electrical building installations. The procurement process is currently in the Tender stage, with a submission deadline set for 2nd March 2022 at 12pm. The contract is expected to span 1080 days, with an option for a further extension of 12 months, and covers the Newcastle upon Tyne region in the United Kingdom.

This tender presents a significant opportunity for businesses specialising in fire alarm systems, electronic maintenance services, and building management solutions. Companies with expertise in upgrading and integrating advanced alarm monitoring systems, as well as those capable of maintaining and interfacing these systems with existing security infrastructures, would be particularly well-suited to compete. Successful bidders will play a crucial role in enhancing the safety and efficiency of the university’s facilities, potentially leading to long-term partnerships and further contracts in the educational sector.

## Notice

The University wishes to appoint a suitable Contractor to upgrade or replace the eBMS system, to an agreed plan and programme, resulting in a single fire alarm monitoring system to allow users to control and monitor all the fire alarm systems in the building or Campus as well as providing an open platform for integration of other systems on site. To include but not limited to: * maintaining both the existing systems whilst upgrading eBMS to CrossTalk 3, or replacing the eBMS system; * migrating the Bold system to the new fire alarm monitoring system; * interfacing the new system directly with Planon to allow defects to be raised automatically direct to the fire alarm service company without the need for helpdesk intervention; * interfacing the new system directly with CCTV and intruder alarm systems / security software; * developing the new system to raise an automatic defect request to service providers or internal teams for all alarms; * maintenance and expansion of the new fire alarm monitoring system; * Provision of training and system/user documentation in Microsoft Office and PDF formats.

### Lot Information

Lot 1

The University wishes to appoint a suitable Contractor to upgrade or replace the eBMS system, to an agreed plan and programme, resulting in a single fire alarm monitoring system to allow users to control and monitor all the fire alarm systems in the building or Campus as well as providing an open platform for integration of other systems on site. To include but not limited to: * maintaining both the existing systems whilst upgrading eBMS to CrossTalk 3, or replacing the eBMS system; * migrating the Bold system to the new fire alarm monitoring system; * interfacing the new system directly with Planon to allow defects to be raised automatically direct to the fire alarm service company without the need for helpdesk intervention; * interfacing the new system directly with CCTV and intruder alarm systems / security software; * developing the new system to raise an automatic defect request to service providers or internal teams for all alarms; * maintenance and expansion of the new fire alarm monitoring system; * Provision of training and system/user documentation in Microsoft Office and PDF formats. Fire alarm monitoring is currently carried out on two different systems, the Tyrrell eBMS system and the Chubb Bold system. Over a period of time we have been migrating from Bold to eBMS. Both the Bold and eBMS systems are now out dated and require urgent upgrade or replacement, because Bold has been unsupported for a number of years and the front end sits on a stand-alone pc with an outdated operating system that is now also unsupported; eBMS has two servers located in the University data centre, however the software is not an enterprise business solution; Tyrrell has recently superseded eBMS with their next generation system, CrossTalk 3. It is envisaged that an upgraded or new system will provide better integration / automation with other systems to improve safety management and control, and resource efficiencies for the University: * The system will be loaded onto virtual servers and addresses the NUIT requirements for Enterprise software. * The system should interface directly with a large number of alarm systems and other security software such as CCTV and intruder alarms; it should also interface with Planon, E&F's current Computer Aided Facilities Management (CAFM) system. * All alarms routed to the system from building management systems should also raise an automatic defect request to service providers or internal teams. A smooth changeover of equipment and systems is required to make sure that monitoring continues to operate correctly and that there will be no down time or risk to business through a failure to maintain alarm delivery. The University is relying on Contractor's expertise and knowledge of the appropriate systems and hardware to identify all requirements and costs for the Contract.

Options: Option to extend by one further period of 12 months

Renewal: The contract is expected to be renewed upon expiry or termination

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/003149-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Feb 2022 |
| Submission deadline | 7 Mar 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF NEWCASTLE UPON TYNE T/A/ NEWCASTLE UNIVERSITY |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE1 7RU |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Monument |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | TLC22 Tyneside |

## CPV Codes

### Divisions

- 31 - Electrical machinery, apparatus, equipment and consumables; lighting
- 45 - Construction work
- 50 - Repair and maintenance services

### Codes

- 31625200 - Fire-alarm systems
- 45312100 - Fire-alarm system installation work
- 50711000 - Repair and maintenance services of electrical building installations

## Release History

- 3 Feb 2022 at 14:30 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/003149-2022

## Notice URLs

- https://procontract.due-north.com/Advert/Index?advertId=56bc0c67-f784-ec11-8110-005056b64545
- https://procontract.due-north.com/Login
- https://www.ncl.ac.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0312e8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0312e8.json.