---
title: "Disabled Students' Allowance (DSA) Supplies and Services"
ocid: "ocds-h6vhtk-031369"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-031369"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-031369.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-031369.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "STUDENT LOANS COMPANY"
published: "2023-07-20"
---

# Disabled Students' Allowance (DSA) Supplies and Services

Buyer: STUDENT LOANS COMPANY  
Current stage: Award  
OCID: ocds-h6vhtk-031369

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## Summary

The Student Loans Company is seeking to establish a framework agreement to deliver Disabled Students’ Allowance (DSA) Supplies and Services. The procurement is in the planning stage and is expected to have an estimated value of £300-£400 million GBP over five years. The framework will cover needs assessments, assistive technology training, and support services. The framework will include geographic lots covering different regions in the UK.

This tender opportunity can benefit small or medium enterprises (SMEs) that have experience in delivering services to disabled customers. Businesses providing computer equipment, software, ergonomic furniture, specialist training services, and health services may find this tender suitable for their services. The procurement method is selective with a restricted procedure, and interested parties must comply with the submission terms provided. Key dates for the procurement include a planned supplier day event for interested participants.

## Notice

SLC is seeking to establish a framework agreement with suppliers to deliver the following: assessment of study needs, assistive technology (AT), assistive technology (AT) training, and the associated support services. English and Welsh domiciled DSA customers are in scope, with services extending nationwide. To access DSA support, customers will have a needs assessment appointment with a specialist for a discussion - catered to their individual circumstances - about the best type of support available to them. Assistive technology (AT) supply includes computers and software in addition to a range of other equipment such as ergonomic furniture, computer peripherals (printers and scanners), voice recorders, and other specialist items such as braille readers. AT training and ongoing support are services that will be made available to all DSA customers.

### Lot Information

Lot Geographic Lots

SLC is seeking to establish a framework agreement with suppliers to deliver the following: Needs Assessments - a one-to-one appointment with a specialist to determine the customers' specific needs and create their recommended support package. Assistive Technology (AT) - the supply, delivery and set-up of specialist equipment, for example, a computer, disability-related software and / or ergonomic furniture. Suppliers will select AT items from an approved catalogue maintained by SLC. Assistive Technology (AT) Training - training on how to use any equipment and/or software that has been recommended. Support Services - a helpdesk to answer queries and provide information and guidance. Where repairs are necessary, process insurance and warranty claims and provide loan equipment when required. Support services also include processing any upgrades and review of needs requested. Additional information: DSA is a non-income assessed grant and is available to eligible higher education customers in full time, part-time, post-graduate and distance learning courses who have a disability as defined under the Equality Act 2010. SLC is a non-profit making government-owned organisation that administers loans and grants to our customers in colleges and universities in the UK.

Disabled Students' Allowance (DSA) Supplies and Services - Geographic Lots

SLC is seeking to establish a framework agreement with suppliers to deliver the following: Needs Assessments - a one-to-one appointment with a specialist to determine the customers' specific needs and create their recommended support package. Assistive Technology (AT) - the supply, delivery and set-up of specialist equipment, for example, a computer, disability-related software and / or ergonomic furniture. Suppliers will select AT items from an approved catalogue maintained by SLC. Assistive Technology (AT) Training - training on how to use any equipment and/or software that has been recommended. Support Services - a helpdesk to answer queries and provide information and guidance; provision of resolution of repairs and breakages; and loan equipment when required. Support services also include processing any upgrades and review of needs requested. Additional information: DSA is a non-income assessed grant and is available to eligible higher education customers in full time, part-time, post-graduate and distance learning courses who have a disability as defined under the Equality Act 2010. SLC is a non-profit making government-owned organisation that administers loans and grants to our customers in colleges and universities in the UK.

Options: Option to extend for a further 2 x 12 month periods at the buyer's discretion and subject to satisfactory service provision

Renewal: The framework will last for 36 months with the option to extend for a further 2 x 12 month periods at the buyer's discretion and subject to satisfactory service provision. Following this period the framework will be subject to a further procurement exercise.

Disabled Students' Allowance (DSA) Supplies and Services - Geographic Lots

SLC is seeking to establish a framework agreement with suppliers to deliver the following: Needs Assessments - a one-to-one appointment with a specialist to determine the customers' specific needs and create their recommended support package. Assistive Technology (AT) - the supply, delivery and set-up of specialist equipment, for example, a computer, disability-related software and / or ergonomic furniture. Suppliers will select AT items from an approved catalogue maintained by SLC. Assistive Technology (AT) Training - training on how to use any equipment and/or software that has been recommended. Support Services - a helpdesk to answer queries and provide information and guidance; provision of resolution of repairs and breakages; and loan equipment when required. Support services also include processing any upgrades and review of needs requested. Additional information: DSA is a non-income assessed grant and is available to eligible higher education customers in full time, part-time, post-graduate and distance learning courses who have a disability as defined under the Equality Act 2010. SLC is a non-profit making government-owned organisation that administers loans and grants to our customers in colleges and universities in the UK.

Options: Option to extend for a further 2 x 12 month periods at the buyer's discretion and subject to satisfactory service provision

Renewal: The framework will last for 36 months with the option to extend for a further 2 x 12 month periods at the buyer's discretion and subject to satisfactory service provision. Following this period the framework will be subject to a further procurement exercise.

Disabled Students' Allowance (DSA) Supplies and Services - Geographic Lots

SLC is seeking to establish a framework agreement with suppliers to deliver the following: Needs Assessments - a one-to-one appointment with a specialist to determine the customers' specific needs and create their recommended support package. Assistive Technology (AT) - the supply, delivery and set-up of specialist equipment, for example, a computer, disability-related software and / or ergonomic furniture. Suppliers will select AT items from an approved catalogue maintained by SLC. Assistive Technology (AT) Training - training on how to use any equipment and/or software that has been recommended. Support Services - a helpdesk to answer queries and provide information and guidance; provision of resolution of repairs and breakages; and loan equipment when required. Support services also include processing any upgrades and review of needs requested. Additional information: DSA is a non-income assessed grant and is available to eligible higher education customers in full time, part-time, post-graduate and distance learning courses who have a disability as defined under the Equality Act 2010. SLC is a non-profit making government-owned organisation that administers loans and grants to our customers in colleges and universities in the UK.

Options: Option to extend for a further 2 x 12 month periods at the buyer's discretion and subject to satisfactory service provision

Renewal: The framework will last for 36 months with the option to extend for a further 2 x 12 month periods at the buyer's discretion and subject to satisfactory service provision. Following this period the framework will be subject to a further procurement exercise.

Disabled Students' Allowance (DSA) Supplies and Services - Geographic Lots

SLC is seeking to establish a framework agreement with suppliers to deliver the following: Needs Assessments - a one-to-one appointment with a specialist to determine the customers' specific needs and create their recommended support package. Assistive Technology (AT) - the supply, delivery and set-up of specialist equipment, for example, a computer, disability-related software and / or ergonomic furniture. Suppliers will select AT items from an approved catalogue maintained by SLC. Assistive Technology (AT) Training - training on how to use any equipment and/or software that has been recommended. Support Services - a helpdesk to answer queries and provide information and guidance; provision of resolution of repairs and breakages; and loan equipment when required. Support services also include processing any upgrades and review of needs requested. Additional information: DSA is a non-income assessed grant and is available to eligible higher education customers in full time, part-time, post-graduate and distance learning courses who have a disability as defined under the Equality Act 2010. SLC is a non-profit making government-owned organisation that administers loans and grants to our customers in colleges and universities in the UK.

Options: Option to extend for a further 2 x 12 month periods at the buyer's discretion and subject to satisfactory service provision.

Renewal: The framework will last for 36 months with the option to extend for a further 2 x 12 month periods at the buyer's discretion and subject to satisfactory service provision. Following this period the framework will be subject to a further procurement exercise.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/020881-2023 |
| Notice type | Planning Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Jul 2023 |
| Submission deadline | 20 May 2022 |
| Future notice date | 25 Mar 2022 |
| Award date | 6 Jul 2023 |
| Contract period | Not specified |
| Recurrence | June 2026 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £400,000,000 |
| Lots value | £400,000,000 |
| Awards value | Not specified |
| Contracts value | £100,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled, Planned |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STUDENT LOANS COMPANY |
| Locality | DARLINGTON |
| Post town | Darlington |
| Postcode | DL1 1RW |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC33 Darlington |
| Local authority | Darlington |
| Electoral ward | Red Hall & Lingfield |
| Westminster constituency | Darlington |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales, TLM Scotland, TLN Northern Ireland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | CAPITA BUSINESS SERVICES; STUDY TECH |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 39 - Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products
- 48 - Software package and information systems
- 50 - Repair and maintenance services
- 80 - Education and training services
- 85 - Health and social work services

### Codes

- 30200000 - Computer equipment and supplies
- 30213000 - Personal computers
- 30213100 - Portable computers
- 30237000 - Parts, accessories and supplies for computers
- 39000000 - Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products
- 48000000 - Software package and information systems
- 50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
- 80510000 - Specialist training services
- 80533000 - Computer-user familiarisation and training services
- 85140000 - Miscellaneous health services

## Release History

- 20 Jul 2023 at 09:05 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/020881-2023
- 12 May 2022 at 09:05 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/012353-2022
- 7 Apr 2022 at 18:05 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/009432-2022
- 4 Feb 2022 at 14:15 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/003278-2022

## Notice URLs

- https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=768717239
- https://www.delta-esourcing.com/respond/G82ENN76GH
- https://www.delta-esourcing.com/respond/RDRBE36R55
- https://www.delta-esourcing.com/tenders/UK-UK-Darlington:-Computer-equipment-and-supplies./RDRBE36R55
- https://www.gov.uk/government/organisations/student-loans-company

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-031369. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-031369.json.
