---
title: "WHHT - Car Parking Service"
ocid: "ocds-h6vhtk-0313cc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0313cc"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0313cc.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0313cc.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WEST HERTFORDSHIRE TEACHING HOSPITALS NHS TRUST"
published: "2023-06-07"
---

# WHHT - Car Parking Service

Buyer: WEST HERTFORDSHIRE TEACHING HOSPITALS NHS TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-0313cc

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## Summary

The West Hertfordshire Teaching Hospitals NHS Trust has recently completed the procurement process for its Car Parking Service, which will encompass various sub-services such as staff vetting, traffic management, and emergency response. The initial 5-year contract with a value of £2,000,000 commenced on 1 July 2023. The procurement stage was selective with a restricted procedure, ultimately awarded to Saba Park Services as the active supplier.

This tender presents an opportunity for service providers in the car park management industry to engage with a large healthcare institution. Businesses offering security, parking management, and related services would be suited to compete. The procurement process emphasised a partnership approach with the Authority's other service providers, expecting a transparent and quality service delivery. The focus on value for money and tailored service offering highlights the Trust's commitment to delivering exceptional car parking services within its diverse property portfolio.

## Notice

The West Hertfordshire Teaching Hospitals NHS Trust ("WHHT", "the Authority") procured its Car Parking Service across its mixed multi-site, multi stakeholder portfolio. The initial 5 year contract will have a commencement date of 1 July 2023.

The Car Parking Service provision will be made up of the following sub-services: 

1. Car parking staff vetting and training;
2. Crime prevention and detection;
3. On site traffic and car parking management, including parking control notices and electrical vehicle points and payment management;
4. Administration of permits and other car parking records;
5. Key Management within the Multistorey Car Park;
6. Emergency incident response;
7. Abandoned vehicles; 
8. Site security and PCSO Police liaison;
9. Car park communications; and
10. Helpdesk service

### Lot Information

Lot 1

The objectives of this procurement were as follows:
1. The provision of the Car Parking Service which is supportive of, and enhance the diverse core services associated with, the Authority's property portfolio;
2. Provision of a quality Car Parking Service which represents value for money without compromising on quality and service delivery;
3. A transparent service provision in terms of both task delivery and cost;
4. The provision of continuity of service, processes, systems and procedures across all properties;
5. A consistent service delivery across the Authority's diverse property portfolios;
6. A partnership approach with the Authority's other outsourced and directly delivered FM contracts that deliver an integrated FM service provision;
7. A Car Parking Service which understands the explicit and implicit needs and values of the Authority;
8. A collaborative approach to service delivery which interfaces with the Authority's other FM service providers; 
9. A service provider and supply chain members that can effectively manage multi-site stakeholder expectations; and
10. The provision of a flexible service delivery model, that considers the potential change in property footprint scheduled throughout the duration of the contract.

The Authority sought a Service Provider who can deliver the above objectives within a healthcare environment, and who will embrace and work in partnership with the Authority and its wider stakeholders, tenants and clients, so future aspirations can be exceeded.

Furthermore, the Authority requires a Service Provider who appreciates that expectations and priorities of the Car Parking Service are unique to each type of property, and thus are expected to adopt an approach that is property specific, proactive and responsive.

The Authority's Security Service was procured as a separate tender to this Car Parking Service tender. An interface agreement which will govern the terms of any interface issues between both contracts.

The Watford General Hospital may be subject to potential redevelopment over the course of the contracts.

Renewal: Option to extend for a further 2 year period (in 1 year increments) totalling a potential maximum term of 7 years

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/016118-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Jun 2023 |
| Submission deadline | 11 Mar 2022 |
| Future notice date | Not specified |
| Award date | 5 Jun 2023 |
| Contract period | 1 Dec 2022 - 30 Nov 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £10,000,000 |
| Lots value | £10,000,000 |
| Awards value | Not specified |
| Contracts value | £2,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST HERTFORDSHIRE TEACHING HOSPITALS NHS TRUST |
| Locality | WATFORD |
| Post town | Watford |
| Postcode | WD18 0HB |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH27 South West Hertfordshire |
| Local authority | Watford |
| Electoral ward | Vicarage |
| Westminster constituency | Watford |
| Delivery location | TLH East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SABA PARK SERVICES |

## CPV Codes

### Divisions

- 98 - Other community, social and personal services

### Codes

- 98351000 - Car park management services

## Release History

- 7 Jun 2023 at 11:22 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/016118-2023
- 7 Feb 2022 at 10:43 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/003377-2022

## Notice URLs

- http://health.atamis.co.uk
- https://www.gov.uk/courts-tribunals
- https://www.hertsprocurement.nhs.uk/joomla/
- https://www.judiciary.uk/courts-and-tribunals/high-court/
- https://www.westhertshospitals.nhs.uk/default.asp

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0313cc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0313cc.json.