--- title: "DAO New Qualification Management System (QMS)" ocid: "ocds-h6vhtk-031440" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-031440" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-031440.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-031440.json" source: "Find A Tender Service" current_stage: "Award" buyer: "MINISTRY OF DEFENCE" published: "2022-08-30" --- # DAO New Qualification Management System (QMS) Buyer: MINISTRY OF DEFENCE Current stage: Award OCID: ocds-h6vhtk-031440 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-031440) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-031440.json) ## Summary The Ministry of Defence has awarded a contract for the procurement of a new Qualification Management System (QMS) to Creatio Ltd. The Defence Awarding Organisation (DAO) sought a digitalised QMS to enhance efficiency, reduce regulatory risks, and accommodate growing Defence demands. The tender involved the transition from physical to digital certification to meet evolving regulatory requirements, with an emphasis on governance control, qualification development, and digital certification. The contract, with a value of £206,150.00 GBP, was signed on June 28, 2022, and includes options for extension until March 2027. This tender presents an opportunity for businesses specializing in software consultancy services to provide innovative solutions to the Ministry of Defence. With a focus on technical and price criteria, the tender process aimed to enhance social value alongside quality and cost-efficiency factors. Businesses capable of digital transformation services and compliance management could be well-positioned to compete in this procurement process. The Defence Academy's initiative to move towards digital certificates provides a strategic context for potential suppliers to align their offerings with the DAO's modernisation requirements. ## Notice The Defence Awarding Organisation (DAO) requires a digitalised qualification management system (QMS) to improve efficiency, reduce regulatory risk and grow capacity to meet increasing Defence demand. The awarding organisation (AO) landscape is moving from physical printed certification to digital certificates and the regulatory burden is increasing, resulting in the DAO requiring stronger compliance processes across its centres; otherwise, DAO risk the chance of regulatory sanction. Consequently, to help future proof, and reduce risk, DAO requires a QMS that provides: - Governance control - Qualification development and management - Centre control - Digital certification DAO needs to align with Defence Academy's (DefAc), intent to become a digital academy and offer eCertificates and only physical 'printed' qualification certification as an option for the learner, thus removing default manual certificate process that currently exists within DAO and across all centres. ### Lot Information Lot 1 The Defence Awarding Organisation (DAO) requires a digitalised qualification management system (QMS) to improve efficiency, reduce regulatory risk and grow capacity to meet increasing Defence demand. The awarding organisation (AO) landscape is moving from physical printed certification to digital certificates and the regulatory burden is increasing, resulting in the DAO requiring stronger compliance processes across its centres; otherwise, DAO risk the chance of regulatory sanction. Consequently, to help future proof, and reduce risk, DAO requires a QMS that provides: - Governance control - Qualification development and management - Centre control - Digital certification DAO needs to align with Defence Academy's (DefAc), intent to become a digital academy and offer eCertificates and only physical 'printed' qualification certification as an option for the learner, thus removing default manual certificate process that currently exists within DAO and across all centres. Options: The Authority has the two 1 year options to extend contract to 31 March 2026 and 31 March 2027 respectively. These options can be invoked individually or combined, as long as the Authority has invoked this within the agreed notice period in the contract. These options are priced at the outset of contract award. Renewal: Refer to Options below ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/024185-2022 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | SME | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 30 Aug 2022 | | Submission deadline | 21 Mar 2022 | | Future notice date | Not specified | | Award date | 27 Jun 2022 | | Contract period | 30 Mar 2022 - 31 Mar 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £206,150 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Cancelled | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | MINISTRY OF DEFENCE | | Locality | SWINDON | | Post town | Not specified | | Postcode | N/A | | Country | Not specified | | ITL 1 | Not specified | | ITL 2 | Not specified | | ITL 3 | Not specified | | Local authority | Not specified | | Electoral ward | Not specified | | Westminster constituency | Not specified | | Delivery location | Not specified | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | CREATIO | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72266000 - Software consultancy services ## Release History - 30 Aug 2022 at 14:30 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/024185-2022 - 7 Feb 2022 at 22:45 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/003493-2022 ## Notice URLs - https://www.contracts.mod.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-031440. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-031440.json.