---
title: "Income Case Management"
ocid: "ocds-h6vhtk-0316d2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0316d2"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0316d2.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0316d2.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "STONEWATER LTD"
published: "2022-02-14"
---

# Income Case Management

Buyer: STONEWATER LTD  
Current stage: Tender  
OCID: ocds-h6vhtk-0316d2

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0316d2)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0316d2.json)

## Summary

Stonewater Ltd is currently conducting a tender process titled "Income Case Management" for the development of Customer Relation Management software services. This procurement falls under the services category and is based in the United Kingdom. The tender is open and active, with a submission deadline set for 11 April 2022. The total contract value is estimated at £300,000, and the project duration is planned for 720 days from the commencement date. Interested businesses must adhere to the submission method, which includes electronic and written responses, and can refer to the detailed requirements set forth in the tender documentation.

This tender presents significant opportunities for companies specializing in software development, particularly in custom solutions that integrate with existing systems. Businesses that are adept in customer relation management or have experience with complex data management systems will find themselves well-suited to compete for this project. The open procurement method encourages a diverse range of suppliers to participate, fostering competition and potential collaboration in the housing and community amenities sectors. Companies that can demonstrate their capability to deliver innovative software solutions to enhance transparency and reporting in income management would be particularly competitive in this tender process.

## Notice

Stonewater are looking for a solution to integrate with our existing collections and rent management systems. It should provide for the transparent management of a complex portfolio of income cases delivered under a diverse range of customer agreements. It should enable ease of access to management information, reconciliation, reporting and evidence how it can reduce Stonewater's income position.

### Lot Information

Lot 1

Stonewater are looking for a solution to integrate with our existing collections and rent management systems which will be tendered . It should provide for the transparent management of a complex portfolio of income cases delivered under a diverse range of customer agreements. It should enable ease of access to management information, reconciliation, reporting and evidence how it can reduce Stonewater's income position.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/004151-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Feb 2022 |
| Submission deadline | 11 Apr 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £300,000 |
| Lots value | £300,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STONEWATER LTD |
| Locality | SARAH NEWTON |
| Post town | Leicester |
| Postcode | LE8 6EP |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF22 Leicestershire CC and Rutland |
| Local authority | Blaby |
| Electoral ward | North Whetstone |
| Westminster constituency | South Leicestershire |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72212445 - Customer Relation Management software development services

## Release History

- 14 Feb 2022 at 14:14 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/004151-2022

## Notice URLs

- https://www.delta-esourcing.com
- https://www.delta-esourcing.com/respond/AJ72532A7X
- https://www.delta-esourcing.com/tenders/UK-UK-Sarah-Newton:-Customer-Relation-Management-software-development-services./AJ72532A7X
- https://www.stonewater.org/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0316d2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0316d2.json.