---
title: "Registration timing and timely payment - new SA customers' views"
ocid: "ocds-h6vhtk-0317a6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0317a6"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0317a6.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0317a6.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2022-02-16"
---

# Registration timing and timely payment - new SA customers' views

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-h6vhtk-0317a6

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0317a6)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0317a6.json)

## Summary

The procurement process has been completed by H M Revenue & Customs (HMRC) for a contract titled "Registration timing and timely payment - new SA customers' views", classified under research and development services. The contract, valued at £50,000, was signed on 11th February 2022 and focuses on understanding newly registered Income Tax Self Assessment (ITSA) customers' views on registration timing and timely tax payments. This limited procurement method was executed without prior publication in accordance with the Crown Commercial Research Marketplace (RM6018). The primary location for contract execution is Salford, UK.

This tender presents significant growth opportunities for research firms, particularly those specialising in social and customer behaviour research. Businesses with expertise in data collection, analysis, and consultancy services related to taxation or customer experience will find this area particularly relevant. Given HMRC's focus on enhancing customer understanding, suppliers that can demonstrate innovative research methodologies and strong technical capabilities will be well-positioned to compete in future tenders within this domain.

## Notice

HM Revenue & Customs (HMRC) requires a supplier from the Research Marketplace agreement (RM6018) to undertake research aimed at improving our understanding of the views of newly registered Income Tax Self Assessment (ITSA) customers, and those yet to register, on registration timing and timely payment of tax.

### Lot Information

Lot 1

HM Revenue & Customs (HMRC) requires a supplier from the Research Marketplace agreement (RM6018) to undertake research aimed at improving our understanding of the views of newly registered Income Tax Self Assessment (ITSA) customers, and those yet to register, on registration timing and timely payment of tax.

Options: 3 months optional extension period

### Procurement Information

Contract awarded as per Crown Commercial Research Marketplace (RM6018) DPS guidance. All procedures followed.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/004362-2022 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Feb 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 11 Feb 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £50,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | SALFORD |
| Post town | Manchester |
| Postcode | M60 9HA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD34 Greater Manchester South West |
| Local authority | Salford |
| Electoral ward | Blackfriars & Trinity |
| Westminster constituency | Salford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IFF RESEARCH |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73000000 - Research and development services and related consultancy services

## Release History

- 16 Feb 2022 at 10:39 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/004362-2022

## Notice URLs

- http://www.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0317a6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0317a6.json.