---
title: "Newcastle Home Care"
ocid: "ocds-h6vhtk-0318d9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0318d9"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0318d9.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0318d9.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NEWCASTLE CITY COUNCIL"
published: "2023-02-17"
---

# Newcastle Home Care

Buyer: NEWCASTLE CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-0318d9

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## Summary

Newcastle City Council has retendered its Home Care framework, consolidating multiple frameworks into a single offer to deliver quality, responsive home care services. The focus is on co-designing a new model, moving away from traditional approaches towards more flexible and responsive services. The procurement includes four lots divided by geographical zones within Newcastle: North, East, Inner West, and Outer West. The Council has awarded contracts to multiple suppliers for each zone.

This tender for the Newcastle Home Care Framework provides opportunities for businesses in the health and social work services sector, particularly those experienced in providing home care services to older people, individuals with mental health needs, physical disabilities, and specific care needs. Local and regional suppliers, as well as SMEs and large organisations with expertise in community-based care, are well-suited to compete for these contracts. The Home Care framework aims to support the well-being and independence of individuals within Newcastle, fostering long, happy, and healthy lives through innovative care models and service delivery.

## Notice

Newcastle City Council has retendered its Home Care framework. Condensing its current three frameworks (Generalist, Citywide and specialist) into a single offer for the City. The Council is committed to the delivery of a quality, responsive easy to access home care service that maximises people's ability to live independently and safely in their own homes and as part of their community. The focus has been on co-designing a new model of home care, moving away from a traditional time and task model which is delivered by providers to residents to a more flexible and responsive offer. Making the shift from a model that was 'being delivered by them to us' to 'delivered by them with us' and which looks at and includes our links to community - social model/ co-design asset-based approaches model. We have developed a new and sustainable model of service delivery that will ensure people receive the right care, at the right time and in the right place that will help them live long, happy, and healthy lives. This Framework will target the following groups of people who meet the national eligibility criteria and reside within the City of Newcastle: * Older People aged 65 years and over, * People with Mental Health needs aged 18 years and over, * People with Physical Disabilities, including sensory impairment aged 18 years and over, * People aged 18 years and over with specific needs, for example (but not restricted to) dementia, a learning disability, end-of-life, palliative care, sudden onset brain injury or acquired brain injury. The Framework incorporates the following four lots, and we have appointed 3 successful providers to each Zone: * North (Lot 1) * East (Lot 2) * Inner West (Lot 3) * Outer West (Lot 4

### Lot Information

North

The supply of Home Care services to people in their own homes

Renewal: 3x 12 month options to extend.

East

The supply of Home Care services to people in their own homes

Renewal: 3x 12 month options to extend

Inner West

The supply of home care services to people in their own homes

Renewal: 3x 12 moth options to extend

Outer West

The supply of home care services to people in their own homes

Renewal: 3x 12 month options to extend

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/004933-2023 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Feb 2023 |
| Submission deadline | 25 Mar 2022 |
| Future notice date | Not specified |
| Award date | 31 May 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £14,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £30,425,308 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NEWCASTLE CITY COUNCIL |
| Locality | NEWCASTLE-UPON-TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE1 8QH |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Walkergate |
| Westminster constituency | Newcastle upon Tyne East and Wallsend |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 12 |
| Supplier names | BE CARING; CARELINE HOME CARE; DALE CARE; EVERYDAY CARE AND SUPPORT; HALES GROUP; KAY CARE SERVICES; KD CARE SERVICES; LIFE AND CARE SOLUTIONS; LINCOLN HEALTH CARE; MY HOMECARE ASSISTANCE; SPRINGFIELD HOME CARE SERVICES; ST ANTHONY OF PADUA COMMUNITY ASSOCIATION |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 17 Feb 2023 at 15:53 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/004933-2023
- 18 Feb 2022 at 14:08 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/004669-2022

## Notice URLs

- http://www.nepoportal.org
- http://www.newcastle.gov.uk
- https://www.newcastle.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0318d9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0318d9.json.
