---
title: "Case Management System"
ocid: "ocds-h6vhtk-031a1e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-031a1e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-031a1e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-031a1e.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "NORFOLK COUNTY COUNCIL"
published: "2022-02-22"
---

# Case Management System

Buyer: NORFOLK COUNTY COUNCIL  
Current stage: Planning  
OCID: ocds-h6vhtk-031a1e

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## Summary

The Norfolk County Council is currently in the planning stage of re-procuring its combined Case Management System, intending to either purchase in lots or as a single system. This tender relates to the industry-specific software package within the goods category and will primarily serve the functions of a minerals and waste planning authority, highways authority, and lead local flood authority. Interested suppliers are invited to attend individual meetings via Microsoft Teams on the 14th and 15th of March 2022 to discuss the draft outline specifications. Potential participants should contact Claire Dawson at sourcingteam@norfolk.gov.uk, quoting the reference NCCT42407.

This procurement presents significant opportunities for businesses specialising in software development, particularly those with expertise in comprehensive management solutions tailored to public sector needs. Companies that can demonstrate experience in creating systems that cater to regulatory compliance and interdepartmental functions, such as document management and case tracking, will be well-positioned to compete for this contract. Engaging with the planning meetings could offer valuable insights and networking opportunities with the council's procurement team.

## Notice

Norfolk County Council (NCC) uses a combined case management system to cover key elements of its roles as a minerals and waste planning authority, Highways Authority and Lead Local Flood Authority. NCC is re-procuring its current combined case management system.

### Lot Information

Lot 1

Norfolk County Council (NCC) uses a combined case management system to cover key elements of its roles as a minerals and waste planning authority, Highways Authority and Lead Local Flood Authority. NCC is re-procuring its current combined case management system. Replacement case management system(s) must be able to manage: - the functions of a Minerals & Waste Planning Authority - the functions of a Lead Local Flood Authority (regulatory and consultee roles) - the functions of a Highway Authority (including Legal Agreements and consultee role) - a Land Charges system - Goods Vehicle Operator Licence - Document storage and retrieval for all areas

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/004994-2022 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Feb 2022 |
| Submission deadline | Not specified |
| Future notice date | 12 Jun 2022 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORFOLK COUNTY COUNCIL |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | TLH15 Norwich and East Norfolk, TLH16 North and West Norfolk, TLH17 Breckland and South Norfolk |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package

## Release History

- 22 Feb 2022 at 16:07 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/004994-2022

## Notice URLs

- http://www.norfolk.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-031a1e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-031a1e.json.