---
title: "Provision of Field Services Management Platform & Associated Services"
ocid: "ocds-h6vhtk-031a26"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-031a26"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-031a26.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-031a26.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "SEVERN TRENT WATER LIMITED"
published: "2022-04-14"
---

# Provision of Field Services Management Platform & Associated Services

Buyer: SEVERN TRENT WATER LIMITED  
Current stage: Tender  
OCID: ocds-h6vhtk-031a26

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-031a26)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-031a26.json)

## Summary

Severn Trent Water Limited, located in Coventry, is inviting tenders for the provision of a Field Services Management Platform and associated services within the IT services industry. The procurement is currently in the active Tender stage, with a deadline for submissions set for 24 March 2022. This initiative aims to create a new platform capable of improving operations and integrating mobile applications, following a selective procurement method which includes a negotiated procedure with a prior call for competition.

This tender presents significant opportunities for businesses specialising in IT consulting, software development, and mobile application integration. Companies proficient in delivering field service management solutions, particularly those with expertise in work order management, scheduling, and contractor management, would be well-suited to compete. The successful implementation of this platform is expected to enhance operational efficiency for Severn Trent Water, highlighting the potential for long-term partnerships and ongoing service provisions in the water utilities sector.

## Notice

The procurement of a Field Services Management software platform and integration of mobile applications

### Lot Information

Lot 1

This procurement process is a joint call to establish a qualification system by Severn Trent Water Limited ("STW") and Hafren Dyfrdwy Cyfyngedig ("HD") pursuant to the Utilities Contracts Regulations 2016 ("UCR 2016") Provision of a single or joint solution to integrate and implement a new Field Services Management Platform that will open access to new functionalities that will enable us to remove some SAP customizations, improve operations and exploit new capabilities. Key capabilities of the new solution would include: * Work Order management * Scheduling and Dispatch (including Traffic Management) * Mobile Application * Security and Access * Data and Reporting * Demand and Capacity Management * Integration to third party systems * Contractor Management * Customer management * Simplify support and access through a SaaS solution (accessible from any device). * Simplify the overall process. * Tracking of mobile assets like pumps, water bowsers, vehicle cranes, compressors etc. and tie in with planning / scheduling. * Ability to manage volumes / quantities / capacity / speed / routes on vehicles (to support ability to manage loads with multiple pick-ups and drops on different vehicle types) to support the end-to-end planning and scheduling process.

Options: Yes up to 36 Months with a minimum of 12 months

Renewal: Subject to performance and business requirements

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/009981-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Negotiated procedure with prior call for competition |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Apr 2022 |
| Submission deadline | 24 Mar 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SEVERN TRENT WATER LIMITED |
| Additional buyers | HAFREN DYFRYDWY |
| Locality | COVENTRY |
| Post town | Coventry |
| Postcode | CV1 2LZ |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG33 Coventry |
| Local authority | Coventry |
| Electoral ward | St Michael's |
| Westminster constituency | Coventry South |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 51 - Installation services (except software)
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 51600000 - Installation services of computers and office equipment
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 14 Apr 2022 at 07:36 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/009981-2022
- 22 Feb 2022 at 16:53 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/005002-2022

## Notice URLs

- http://discovery.ariba.com/rfx/12398059
- http://www.stwater.co.uk
- https://www.stwater.co.uk/about-us/hafren-dyfrdwy/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-031a26. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-031a26.json.