--- title: "Cash Receipting and Income Collection System (CRIMS)" ocid: "ocds-h6vhtk-031b89" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-031b89" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-031b89.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-031b89.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "WAKEFIELD COUNCIL" published: "2022-02-26" --- # Cash Receipting and Income Collection System (CRIMS) Buyer: WAKEFIELD COUNCIL Current stage: Tender OCID: ocds-h6vhtk-031b89 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-031b89) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-031b89.json) ## Summary Wakefield Council is currently seeking a supplier for its Cash Receipting and Income Collection System (CRIMS), which falls under the IT services category. This procurement process is at the Tender stage, with submissions open until 29 March 2022. The contract will be managed in the UK and is expected to last for an initial period of five operational years, with the potential for extension up to a maximum of 15 years. Interested suppliers should be aware that the procurement follows an open procedure, allowing for broad participation. This tender presents a significant opportunity for businesses specialising in ICT systems and software development, particularly those focused on user-centered designs that enhance payment processing. Companies capable of delivering an innovative and fully managed service that meets the stringent requirements for PCI-DSS accreditation could find themselves well-positioned to compete. The ability to integrate various payment channels and interface seamlessly with existing Council systems will be key factors for success in this competitive bidding process. ## Notice Wakefield Council is seeking a supplier to provide an innovative and user friendly ICT system for cash receipting and income management (CRIMS). This system will help the Council streamline processes, create efficiencies and therefore reduce both time and cost or processing relevant transactions. This system will be hosted in the UK and fully managed with PCI-DSS accreditation. Residents/citizens of the Wakefield District will use the various payment channels offered by the system to make payments for Council Services. The system must then allocate these payments to the correct income stream of the Council. There is a requirement for a number of interfaces between the CRIMS and other Council systems. Different channels must be available to residents/citizens for them to make payments and the system must be user friendly, intuitive, fast, efficient and available on all devices at all times of the day, and improve their experience of making payments. ### Lot Information Lot 1 Wakefield Council is seeking a supplier to provide an innovative and user friendly ICT system for cash receipting and income management (CRIMS). This system will help the Council streamline processes, create efficiencies and therefore reduce both time and cost or processing relevant transactions. This system will be hosted in the UK and fully managed with PCI-DSS accreditation. Residents/citizens of the Wakefield District will use the various payment channels offered by the system to make payments for Council Services. The system must then allocate these payments to the correct income stream of the Council. There is a requirement for a number of interfaces between the CRIMS and other Council systems. Different channels must be available to residents/citizens for them to make payments and the system must be user friendly, intuitive, fast, efficient and available on all devices at all times of the day, and improve their experience of making payments. The initial contract period will be 5 operational years (from Go-live) plus implementation. After the initial period, the contract could continue for up to a maximum of 10 years in periods, in periods of no less than 5 years. The contract period shall be for a maximum of 15 operational years. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/005357-2022 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 26 Feb 2022 | | Submission deadline | 29 Mar 2022 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | WAKEFIELD COUNCIL | | Locality | WAKEFIELD | | Post town | Wakefield | | Postcode | WF1 2EB | | Country | England | | ITL 1 | TLE Yorkshire and The Humber | | ITL 2 | TLE4 West Yorkshire | | ITL 3 | TLE45 Wakefield | | Local authority | Wakefield | | Electoral ward | Wakefield North | | Westminster constituency | Wakefield and Rothwell | | Delivery location | TLE45 Wakefield | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 26 Feb 2022 at 22:09 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/005357-2022 ## Notice URLs - https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=43750&B=UK - https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/104123 - https://www.wakefield.gov.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-031b89. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-031b89.json.