---
title: "Provision of SALUD Maintenance & Support for Patient Management System"
ocid: "ocds-h6vhtk-031d90"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-031d90"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-031d90.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-031d90.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)"
published: "2023-02-21"
---

# Provision of SALUD Maintenance & Support for Patient Management System

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)  
Current stage: Award  
OCID: ocds-h6vhtk-031d90

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## Summary

The Cardiff and Vale University Local Health Board, represented by NHS Shared Services Partnership - Procurement Services, has recently completed the procurement process for the provision of SALUD Maintenance & Support for the Patient Management System. This procurement falls under the services category, with a specific focus on software support services. The procurement method used was a limited award procedure without prior publication of a call for competition. The contract, valued at £212,623.32 GBP, was signed on 2nd January 2023.

This tender presents an opportunity for businesses offering software support services to engage with Cardiff and Vale University Health Board. Suppliers who excel in providing maintenance and support for existing software solutions, particularly related to patient management systems, would be well-suited to compete in this procurement. The contracting authority, NHS Shared Services Partnership, aims to foster a long-term partnership to ensure the seamless integration and effective management of the SALUD system within their IT networks and server infrastructure.

## Notice

The SALUD management tool currently provided by Two Ten Health is already integrated into Cardiff & Vale University Health Board. The SALUD system provides an integrated electronic patient record for patients treated and providing an effective management tool. This procurement is for the provision of maintenance and support for an existing software solution of which is fully compatible and integrated within our IT networks and server.

### Lot Information

Lot 1

The SALUD management tool currently provided by Two Ten Health is already integrated into Cardiff & Vale University Health Board. The SALUD system provides an integrated electronic patient record for patients treated and providing an effective management tool. This procurement is for the provision of maintenance and support for an existing software solution of which is fully compatible and integrated within our IT networks and server.

### Procurement Information

In 2009, a dental management system was procured via the Official Journal of the European Union (OJEU) that would provide an electronic dental record for all patients seen and treated at the Dental Directorate. The Tender was awarded to Two-Ten-Health and from this, Cardiff & Vale UHB have invested and embedded the SALUD system into University Dental Hospital (UDH). In addition, all staff have become familiar with the software.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/005219-2023 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Feb 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 1 Mar 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £468,943 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active, Unsuccessful |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF15 7QZ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Taff's Well |
| Westminster constituency | Cardiff North |
| Delivery location | TLL22 Cardiff and Vale of Glamorgan |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TWO-TEN HEALTH |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 21 Feb 2023 at 16:19 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/005219-2023
- 23 Jan 2023 at 10:40 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/001968-2023
- 8 Aug 2022 at 08:37 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/021657-2022
- 3 Mar 2022 at 13:54 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/005879-2022

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-031d90. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-031d90.json.