--- title: "ES Tree and Grounds Management SaaS IT Solution" ocid: "ocds-h6vhtk-031db9" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-031db9" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-031db9.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-031db9.json" source: "Find A Tender Service" current_stage: "Award" buyer: "LONDON AND QUADRANT HOUSING TRUST" published: "2022-06-16" --- # ES Tree and Grounds Management SaaS IT Solution Buyer: LONDON AND QUADRANT HOUSING TRUST Current stage: Award OCID: ocds-h6vhtk-031db9 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-031db9) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-031db9.json) ## Summary The London Quadrant Housing Trust (LQHT) is seeking a SaaS IT solution for Tree and Grounds Management under the title "ES Tree and Grounds Management SaaS IT Solution," classified under the software package and information systems category. The procurement is currently in the active tender stage, with a bid opening date of 8 April 2022. The estimated value of this contract is £200,000, and the contract period is from 1 July 2022 to 30 June 2025, with potential renewal options available. This procurement process follows an open procedure and targets suppliers capable of managing extensive Grounds and Tree Maintenance across more than 1,000 estates in the UK. This opportunity is ideal for businesses that specialise in software development, particularly those offering support services, IT management solutions, and training relevant to public sector needs. Companies with experience in developing and implementing SaaS solutions that integrate with GIS and asset management systems would be especially well-suited to compete. The tender presents a chance to expand service offerings and contribute to the objectives of improving operational efficiencies and enhancing resident experiences within the housing sector. ## Notice 1.1 The Supplies will support London Quadrant Housing Trust (LQHT) in the management of its Grounds Maintenance contracts and Tree Maintenance contracts. LQHT has over 1000 distinct estates across England, grouped by lots and regions. Grounds Maintenance contracts and Tree Maintenance contracts have been awarded to specialist Contractor Companies for each lot. This means several different Contractor Companies are responsible for fulfilling maintenance contracts across LQHT's properties.1.2 The scope of Grounds Maintenance covers the maintenance of all communal, soft, and hard landscape surfaces. This will include all communal areas, play areas, verges, gardens (and roof gardens where applicable), wooded areas, non-adopted roads, and pathways/walkways (including covered walkways).1.3 The scope of Tree Maintenance covers the periodic inspection of LQHT's approx. 20000 trees and the completion of remediation work identified during these inspections. 1.4 The current management of LQH ### Lot Information Lot 1 1.1 The Supplies will support London Quadrant Housing Trust (LQHT) in the management of its Grounds Maintenance contracts and Tree Maintenance contracts. LQHT has over 1000 distinct estates across England, grouped by lots and regions. Grounds Maintenance contracts and Tree Maintenance contracts have been awarded to specialist Contractor Companies for each lot. This means several different Contractor Companies are responsible for fulfilling maintenance contracts across LQHT's properties.1.2 The scope of Grounds Maintenance covers the maintenance of all communal, soft, and hard landscape surfaces. This will include all communal areas, play areas, verges, gardens (and roof gardens where applicable), wooded areas, non-adopted roads, and pathways/walkways (including covered walkways).1.3 The scope of Tree Maintenance covers the periodic inspection of LQHT's approx. 20000 trees and the completion of remediation work identified during these inspections. 1.4 The current management of LQHT's Grounds Maintenance contracts and Tree Maintenance contracts uses manual processes and administrative staff within LQHT. As the number of LQHT estates has increased, the need for the specified Supplies to support the management of contracts has grown. 1.5 LQHT have made a commitment to the current Grounds Maintenance and Tree Maintenance Contractor Companies to implement a Solution to support the management of contracts. 1.6 The Solution required will:1.6.1 integrate with GIS and property data owned by LQHT, allowing LQHT and Contractor Companies to identify trees and grounds requiring maintenance work and maintain up to date physical asset data1.6.2 allow LQHT to create Work Items and Schedules of Work1.6.3 maintain reference data describing Work Types and Work Categories so Work Items can be assigned to the correct Contractor Company and budget1.6.4 manage individual workflows between LQHT and Contractor Companies1.6.5 allow Work Items to be completed and evidenced with uploaded photographs1.6.6 perform service charge calculations and allocation based on reference data1.6.7 allow LQHT to raise issue notices with Contractor Companies and manage the workflow to complete these1.7 The Supplies will help LQHT achieve several elements of LQHT's corporate plan including 'creating quality homes and estates that our customers can be proud of through a new approach to property maintenance', 'reducing operational costs and promoting efficiencies which ultimately improves resident experience', and 'achieving a minimum of 80% customer satisfaction in the look and feel of our estates'.1.8 LQHT have developed an Interim Solution that will support Grounds Maintenance and Tree Maintenance contracts until the Supplies go live. There is no requirement for the Solution to integrate with the Interim Solution. There is no requirement for historic Work Items to be migrated from the Interim Solution into the Solution.1.9 LQHT require the Supplier to adhere at all times to the LQHT Supplier Code of Conduct and sign up to the LQHT Expected Standards of Behaviours of LQHT Suppliers as listed in Appendix 10 and as available via the Procurement Portal. Note the LQHT Expected Standards of Behaviours of LQHT Suppliers document is included in the Section 7 Checklist.Please see the procurement documentation for further details. Renewal: There is a potential to renew this contract by two distinct period of no more than 12 months each, subject to a positive value for money assessment. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/016534-2022 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 16 Jun 2022 | | Submission deadline | 8 Apr 2022 | | Future notice date | Not specified | | Award date | 16 Jun 2022 | | Contract period | 30 Jun 2022 - 30 Jun 2025 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £200,000 | | Lots value | £200,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Unsuccessful | | Lots status | Cancelled | | Awards status | Unsuccessful | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | LONDON AND QUADRANT HOUSING TRUST | | Locality | STRATFORD | | Post town | East London | | Postcode | E15 4PH | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI41 Hackney and Newham | | Local authority | Newham | | Electoral ward | Stratford | | Westminster constituency | Stratford and Bow | | Delivery location | Not specified | ## CPV Codes ### Divisions - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support - 77 - Agricultural, forestry, horticultural, aquacultural and apicultural services - 80 - Education and training services ### Codes - 48000000 - Software package and information systems - 72212517 - IT software development services - 72260000 - Software-related services - 72261000 - Software support services - 72262000 - Software development services - 72263000 - Software implementation services - 77231400 - Forest inventory services - 80500000 - Training services ## Release History - 16 Jun 2022 at 11:20 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/016534-2022 - 3 Mar 2022 at 17:54 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/005920-2022 ## Notice URLs - http://www.lqgroup.org.uk - https://in-tendhost.co.uk/lqgroup - https://in-tendhost.co.uk/lqgroup/aspx/Home ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-031db9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-031db9.json.