---
title: "NHS Mail Relay"
ocid: "ocds-h6vhtk-031fa9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-031fa9"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-031fa9.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-031fa9.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) (\"NSS\")"
published: "2023-06-30"
---

# NHS Mail Relay

Buyer: THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) ("NSS")  
Current stage: Award  
OCID: ocds-h6vhtk-031fa9

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-031fa9)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-031fa9.json)

## Summary

The procurement process for the NHS Mail Relay service was successfully completed with an active contract awarded to Accenture by The Common Services Agency (NHS National Services Scotland). The service falls under IT consulting and software development in the services category. The contract period runs from January 1, 2021, to March 31, 2024, with a total value of £1,046,769. The procurement stage is Award, with the contract signed on April 1, 2023, and the delivery location specified as Scotland.

This tender for the NHS Mail Relay service, issued by the NHS in Scotland, offers business growth opportunities for IT service providers specialising in consulting and software development. Companies with expertise in internet services and IT support are well-suited to compete. Interested economic operators should be aware that contacting the contracting authority, NSS, is the first step for engaging with this procurement opportunity. The tender was awarded through a limited procurement method directly to Accenture to meet the additional demands of the Scottish Health and Social Care sector during the Covid-19 pandemic.

## Notice

NHSmail Relay Service

### Lot Information

Lot 1

The NHS Relay Service is provided by NHS Digital through Accenture. This relay service was/is part of the original NHS Mail contract that was in place for NHS Mail.

### Procurement Information

This is a directly awarded contract between the Authority on behalf of NHS Scotland to meet the additional demands of the Scottish Health and Social Care sector during the current Covid-19 pandemic.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/018745-2023 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Jun 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 7 Jul 2021 |
| Contract period | 1 Jan 2021 - 31 Mar 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,871,130 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) ("NSS") |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH12 9EB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Drum Brae/Gyle |
| Westminster constituency | Edinburgh South West |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACCENTURE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 30 Jun 2023 at 16:01 - AwardUpdate - Award Notice - https://www.find-tender.service.gov.uk/Notice/018745-2023
- 9 Mar 2022 at 10:25 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/006416-2022

## Notice URLs

- http://www.nss.nhs.scot/browse/procurement-and-logistics
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000737272
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA11883

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-031fa9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-031fa9.json.