--- title: "Purchase of Oracle Support Renewals HSC Oracle Estate" ocid: "ocds-h6vhtk-032068" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-032068" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-032068.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-032068.json" source: "Find A Tender Service" current_stage: "Award" buyer: "BUSINESS SERVICES ORGANISATION I T S" published: "2022-03-10" --- # Purchase of Oracle Support Renewals HSC Oracle Estate Buyer: BUSINESS SERVICES ORGANISATION I T S Current stage: Award OCID: ocds-h6vhtk-032068 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-032068) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-032068.json) ## Summary The Business Services Organisation I T S (BSO ITS) is seeking to renew its annual Oracle Support Renewals for the HSC Oracle Estate, a process classified under services within the IT services category. The procurement method is limited and was negotiated without the publication of a contract notice, highlighting the exclusive rights of Oracle Corporation to provide these particular services. The contract, valued at £700,000, was signed on 10 March 2022, and the delivery will occur within the United Kingdom as per the specified address in Belfast. This procurement opportunity presents a significant avenue for businesses specialising in IT services, particularly those that offer licensing support and advanced customer support for Oracle products. Companies capable of providing shift support, system health checks, and critical database management could be well-positioned to compete, especially those with existing relationships or arrangements through the Crown Commercial Services framework. The anticipated substantial discounts off the list price could further enhance the appeal for competitive bids from interested suppliers. ## Notice BSO ITS wish to renew their annual renewal of Oracle Licences and Advanced Customer Support(ACS). Oracle is used by a number of HSC applications including A&E, NIECR, NIMATs, HSC Pensions, Regional Data Warehouse, LCID and Procare. Additional Oracle software was acquired in recent years for projects and to cope with growth of systems - GPIP, NHSCT PARIS and HSC Growth. Oracle Corporation has sole technical rights to their products. A Memorandum of Understanding (MOU) for the procurement of Oracle Licences has been established by Crown Commercial Services (CCS) which BSO are named on. Oracle Corporation has agreed that the discounts negotiated (75.5% off list price) through CCS will be honoured for orders placed by BSO - this discount applies to both capital and revenue expenditure. ### Lot Information Lot 1 BSO ITS wish to renew their annual renewal of Oracle Licences and Advanced Customer Support(ACS). BSO ITS have used Oracle Advanced Support Assistance via their Advanced Customer Support service since 2011 to provide priority support, system health checks and escalation to Oracle expertise that would otherwise be unavailable to us in order to maintain the operation of our business critical Oracle database systems. Oracle is used by a number of HSC applications including A&E, NIECR, NIMATs, HSC Pensions, Regional Data Warehouse, LCID and Procare. Additional Oracle software was acquired in recent years for projects and to cope with growth of systems - GPIP, NHSCT PARIS and HSC Growth. Oracle Corporation has sole technical rights to their products. A Memorandum of Understanding (MOU) for the procurement of Oracle Licences has been established by Crown Commercial Services (CCS) which BSO are named on. Oracle Corporation has agreed that the discounts negotiated (75.5% off list price) through CCS will be honoured for orders placed by BSO - this discount applies to both capital and revenue expenditure. The BOS Framework is not fully operational at present. It is expected that it could take at least another month before this could be used as a route to market. ### Procurement Information BSO ITS wish to renew their annual renewal of Oracle Licences and Advanced Customer Support(ACS). BSO ITS have used Oracle Advanced Support Assistance via their Advanced Customer Support service since 2011 to provide priority support, system health checks and escalation to Oracle expertise that would otherwise be unavailable to us in order to maintain the operation of our business critical Oracle database systems. Oracle is used by a number of HSC applications including A&E, NIECR, NIMATs, HSC Pensions, Regional Data Warehouse, LCID and Procare. Additional Oracle software was acquired in recent years for projects and to cope with growth of systems - GPIP, NHSCT PARIS and HSC Growth. Oracle Corporation has sole technical rights to their products. A Memorandum of Understanding (MOU) for the procurement of Oracle Licences has been established by Crown Commercial Services (CCS) which BSO are named on. Oracle Corporation has agreed that the discounts negotiated (75.5% off list price) through CCS will be honoured for orders placed by BSO - this discount applies to both capital and revenue expenditure. The BOS Framework is not fully operational at present. It is expected that it could take at least another month before this could be used as a route to market. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/006606-2022 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Limited | | Procurement method details | Negotiated without publication of a contract notice | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 10 Mar 2022 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 10 Mar 2022 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £700,000 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | BUSINESS SERVICES ORGANISATION I T S | | Locality | BELFAST | | Post town | Northern Ireland | | Postcode | BT1 4JE | | Country | Northern Ireland | | ITL 1 | TLN Northern Ireland | | ITL 2 | TLN0 Northern Ireland | | ITL 3 | TLN06 Belfast | | Local authority | Belfast | | Electoral ward | Central | | Westminster constituency | Belfast South and Mid Down | | Delivery location | TLN Northern Ireland | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | ORACLE | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 10 Mar 2022 at 15:18 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/006606-2022 ## Notice URLs - http://www.hscbusiness.hscni.net ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-032068. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-032068.json.