---
title: "Case Management System (CMS) & Quality Management System (QMS) Software Solution"
ocid: "ocds-h6vhtk-032285"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-032285"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-032285.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-032285.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "THAMES VALLEY POLICE"
published: "2022-03-16"
---

# Case Management System (CMS) & Quality Management System (QMS) Software Solution

Buyer: THAMES VALLEY POLICE  
Current stage: Planning  
OCID: ocds-h6vhtk-032285

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-032285.json)

## Summary

Thames Valley Police is seeking suppliers for a Case Management System (CMS) and Quality Management System (QMS) Software Solution to support their forensic teams and those of Hampshire Constabulary. This tender, currently in the planning stage, has a total value of £2,700,000 and encompasses a resilient, highly-future-proof Software as a Service (SaaS) solution. Suppliers interested in submitting proposals should express their interest via email by midday on 30 March 2022. The procurement will utilise an eSourcing system, and interested parties must hold a valid DUNS number and comply with necessary clearance for handling personal information.

This procurement presents substantial opportunities for businesses that have expertise in providing comprehensive SaaS solutions and can demonstrate experience with police forces or similar organisations. Companies that specialise in database management, operating systems, and industry-specific software are particularly well-suited to compete. The shared ICT operations unit between Thames Valley Police and Hampshire Constabulary highlights a collaborative approach that may offer innovative organisations the chance to showcase their capabilities in a critical public safety domain.

## Notice

Thames Valley Police (TVP) as the Authority is interested in suppliers that can provide a resilient, highly-flexible, and future-proof CMS & QMS SaaS solution to cover the needs of Forensic teams within TVP and Hampshire Constabulary (HC).

### Lot Information

Lot 1

Thames Valley Police (TVP) as the Authority is interested in suppliers that can provide a resilient, highly-flexible, and future-proof CMS & QMS SaaS solution to cover the needs of Forensic teams within TVP and Hampshire Constabulary (HC). The Authority will consider a fully-managed service provision for either a single software solution or two separate systems linked by open application programming interfaces (APIs). Previous PIN notices 2021-532196 (FIU eQMS) and 2021-599027 (FCIU Accreditation Database & Case Management System) have been superseded by the requirements outlined within this PIN. The solution(s) must provide for the provisions outlined in ISO 17020 and 17025, and must be compliant with legislative and regulatory body expectations (including, but not limited to, MOPI, BS-10008 and the Forensic Science Regulator (FSR) codes of conduct and practice). If you are interested in the above please express your interest by emailing paula.kibble-white@thamesvalley.police.uk no later than midday on Wednesday 30 March 2022. You will be required to write a short summary of your offering to include: The name of your organisation, company size (e.g. if an SME), and contact details for the individual(s) who will participating in the supplier engagement. A short summary of the solution you will be recommending in response to the above, including whether you recommend a single software solution, or two solutions linked by open API. A brief overview on your experience with providing a fully-managed SaaS solution to other police forces in relation to CMS & QMS solutions. TVP will use an eSourcing system for this competition. The eSourcing system we will use is https://uk.eu-supply.com/login.asp?B=UK Please be advised that in preparation to participate in this competition for this contract that the Cyber essentials scheme is mandatory for central government contracts which involve handling personal information and providing certain ICT products and services. Additional information: Thames Valley Police require all successful suppliers to have NPPV clearance. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so. There are no documents attached to this PIN to download. We require expressions of interest at this stage.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/007147-2022 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Mar 2022 |
| Submission deadline | Not specified |
| Future notice date | 17 Jul 2022 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,700,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THAMES VALLEY POLICE |
| Locality | KIDLINGTON, OXON |
| Post town | Oxford |
| Postcode | OX5 1NZ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ14 Oxfordshire CC |
| Local authority | Cherwell |
| Electoral ward | Kidlington West |
| Westminster constituency | Bicester and Woodstock |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 48 - Software package and information systems
- 75 - Administration, defence and social security services

### Codes

- 30236200 - Data-processing equipment
- 48000000 - Software package and information systems
- 48100000 - Industry specific software package
- 48600000 - Database and operating software package
- 48610000 - Database systems
- 48620000 - Operating systems
- 48900000 - Miscellaneous software package and computer systems
- 75241100 - Police services

## Release History

- 16 Mar 2022 at 12:09 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/007147-2022

## Notice URLs

- http://www.thamesvalley.police.uk
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=44766&B=BLUELIGHT
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/32823
- https://uk.eu-supply.com/login.asp?B=UK

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-032285. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-032285.json.
