--- title: "Housing Responsive Repairs and Voids" ocid: "ocds-h6vhtk-03243e" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03243e" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03243e.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03243e.json" source: "Find A Tender Service" current_stage: "Award" buyer: "CROYDON COUNCIL" published: "2023-08-16" --- # Housing Responsive Repairs and Voids Buyer: CROYDON COUNCIL Current stage: Award OCID: ocds-h6vhtk-03243e [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03243e) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03243e.json) ## Summary The Croydon Council has completed the award process for the "Housing Responsive Repairs and Voids" contract, divided into two lots by geographical area, covering approximately 16,912 units of council housing. The total maximum contract value is estimated at £221 million. The Council aimed to attract local and SME contractors by structuring the contract into two lots and planning works based on performance. Each lot has specific details on property works, ICT support, and contract duration. This tender presents opportunities for businesses specializing in building construction, maintenance services, and installation works. Companies interested in responsive repairs, property works, or ICT systems for housing management may find this tender suitable. The Council's procurement method was selective, using a competitive procedure with negotiation. The tender aimed to encourage local participation and offer growth opportunities within the housing construction and maintenance sector. ## Notice The Council is procuring two new contracts (the "Contracts") to replace its existing responsive repairs contractor, and the new Contracts started 1 August 2023. To mitigate the risk of appointing a single provider and to attract local and SME contractors the Council is letting this contract via 2 lots by geographical area as follows: * Lot 1 Responsive repairs excluding gas -approximately 70% of stock * Lot 2 Responsive repairs excluding gas - approximately 30% of stock A map showing the geographical split of Lots 1 and Lot 2 can be found in the procurement documents. The work is for responsive repairs and voids property works to Croydon Council housing. It includes other maintenance and general building works which are not part of a planned programme which may include property remodelling, aids and adaptations, kitchens and bathrooms and similar works in relation to individual or small groups of properties on a responsive basis. In addition planned works may be instructed based upon performance in delivery of repairs and voids works. The Works and Services above will be supported by the Contractors Information and Communications Technology (ICT) systems, architecture, and processes to manage, coordinate and deliver the services as well as interface with the Council's financial and Housing Management systems. The properties covered by the Contracts currently consist of approximately 16,912 units comprising 'Housing Revenue Account' (HRA) housing stock, leased properties (Croylease) and 'General Fund' (GF) housing. The total maximum contract value is estimated at PS221 million (excluding VAT). ### Lot Information Lot 1 The Council is procuring the Contracts to replace its existing responsive repairs contractor, and the new Contracts commenced 1st August 2023. To mitigate against the risk of appointing a single provider and to attract local and SME contractors the Council is letting the Contracts via two lots by geographical area. This Lot (Lot 1) covers Area 1 and equates to approximately 70% of stock. A map showing the geographical location of Lot 1 can be found in the procurement documents. The work is for responsive repairs and voids property works to Croydon Council housing. It includes other maintenance and general building works which are not part of a planned programme which may include property remodelling, aids and adaptations, kitchens and bathrooms and similar works in relation to individual or small groups of properties on a responsive basis. In addition planned works may be instructed based upon performance in delivery of repairs and voids works. The Works and Services above will be supported by the Contractors Information and Communications Technology (ICT) systems, architecture, and processes to manage, coordinate and deliver the services as well as interface with the Council's financial and Housing Management systems. The properties covered by the Contract currently consist of approximately 11,838 units comprising 'Housing Revenue Account' (HRA) housing stock, leased properties (Croylease) and 'General Fund' (GF) housing. The Lot 1 Contract is being let for a duration of 10 years and 8 months with a 'break option' after 6 years and 8 months. In addition, there will be a no-fault termination clause. The total maximum contract value for Lot 1 is estimated at PS125,700,000 (excluding VAT). Options: Out of the total contract value of Lot 1 PS45m has been allocated for optional planned Capital works. The Council reserves the right to take up this optional work at any point during the contract period, or not to take up the option at all. Lot 2 The Council is procuring the Contracts to replace its existing responsive repairs contractor, and the new Contracts commenced 1st August 2023. To mitigate against the risk of appointing a single provider and to attract local and SME contractors the Council is letting the Contracts via two lots by geographical area. This Lot (Lot 2) covers Area 2 and equates to approximately 30% of stock. A map showing the geographical location of Lot 2 can be found in the procurement documents. The work is for responsive repairs and voids property works to Croydon Council housing. It includes other maintenance and general building works which are not part of a planned programme which may include property remodelling, aids and adaptations, kitchens and bathrooms and similar works in relation to individual or small groups of properties on a responsive basis. In addition planned works may be instructed based upon performance in delivery of repairs and voids works. The Works and Services above will be supported by the Contractors Information and Communications Technology (ICT) systems, architecture, and processes to manage, coordinate and deliver the services as well as interface with the Council's financial and Housing Management systems. The properties covered by the Contract currently consist of approximately 5074 units comprising 'Housing Revenue Account' (HRA) housing stock, leased properties (Croylease) and 'General Fund' (GF) housing. The Lot 2 Contract is being let for a duration of 10 years and 8 months with a 'break option' after 6 years and 8 months. In addition, there will be a no-fault termination clause. The total maximum contract value for Lot 2 is estimated at PS61,300,000 (excluding VAT). Options: Out of the total contract value for Lot 2 PS19.0m has been allocated for optional planned Capital works. The Council reserves the right to take up this optional work at any point during the contract period, or not to take up the option at all. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/024094-2023 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Works | | Procurement method | Selective | | Procurement method details | Competitive procedure with negotiation | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Planning, Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 16 Aug 2023 | | Submission deadline | 3 Aug 2022 | | Future notice date | 17 Jul 2022 | | Award date | 31 Jul 2023 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £221,000,000 | | Lots value | £221,000,000 | | Awards value | Not specified | | Contracts value | £187,000,000 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Cancelled | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | CROYDON COUNCIL | | Locality | CROYDON | | Post town | Croydon | | Postcode | CR0 1EA | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI6 Outer London - South | | ITL 3 | TLI62 Croydon | | Local authority | Croydon | | Electoral ward | Fairfield | | Westminster constituency | Croydon West | | Delivery location | TLI62 Croydon | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 2 | | Supplier names | MEARS; WATES PROPERTY SERVICES | ## CPV Codes ### Divisions - 45 - Construction work - 50 - Repair and maintenance services - 51 - Installation services (except software) - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 45210000 - Building construction work - 45300000 - Building installation work - 45453000 - Overhaul and refurbishment work - 50000000 - Repair and maintenance services - 51000000 - Installation services (except software) - 79500000 - Office-support services ## Release History - 16 Aug 2023 at 16:51 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/024094-2023 - 4 Jul 2022 at 15:49 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/018212-2022 - 21 Mar 2022 at 14:05 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/007588-2022 ## Notice URLs - http://www.croydon.gov.uk - http://www.londontenders.org - https://www.londontenders.org/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03243e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03243e.json.