---
title: "Welfare Benefits Advice Service"
ocid: "ocds-h6vhtk-032607"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-032607"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-032607.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-032607.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "ORBIT GROUP LIMITED"
published: "2022-03-24"
---

# Welfare Benefits Advice Service

Buyer: ORBIT GROUP LIMITED  
Current stage: Tender  
OCID: ocds-h6vhtk-032607

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-032607)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-032607.json)

## Summary

The Orbit Group Limited is currently conducting a tender for a "Welfare Benefits Advice Service" aimed at assisting their customers in managing their financial situations. This service is classified under other community, social and personal services, and the procurement is in the active stage. The tender is open until 24 April 2022, with the contract expected to commence the following day. The successful provider will engage with approximately 1,200 customers per year to enhance their financial control. Orbit is based in Coventry, UK, and the procurement follows an open procedure methodology.

This tender presents a significant opportunity for businesses specialised in providing welfare advice and support services, particularly those with experience in financial inclusion and community engagement. Companies capable of delivering high-quality support, with a focus on customer service and understanding of the welfare system, would be particularly well-suited to compete for this contract. With the increased demand for financial resilience services, this tender is an ideal opportunity for providers looking to expand their reach and contribute positively to community welfare initiatives.

## Notice

Orbit is seeking an experienced provider to deliver an easily accessible, Welfare Benefits Advice Service, that successfully engages 1200 Orbit customers per annum to enhance their financial control, build long term resilience and maximise their income to reduce pressures of cost of living increases

### Lot Information

Lot 1

Feedback suggests that our customers are struggling with knowing what benefits they are eligible for, missing out on potential income, have difficulties in navigating systems, and are fearful of doing something wrong when applying for benefits independently. Orbit, through its Better Days advice and support programme, are introducing extra measures to further support customers through this time. We are looking to complement our existing suite of financial inclusion offers by commissioning a Welfare Benefits Advice Service. The service will have the capacity to advise 1200 customers annually. The contract will be awarded for a period of Two (2) years with an option to extend to a further One (1) year, subject to requirement and budget. To register interest, see further information and submit a tender response to this opportunity, please go to https://procontract.due-north.com (registration to the portal is free).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/008066-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Mar 2022 |
| Submission deadline | 24 Apr 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ORBIT GROUP LIMITED |
| Locality | COVENTRY |
| Post town | Coventry |
| Postcode | CV3 2SU |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG33 Coventry |
| Local authority | Coventry |
| Electoral ward | Wyken |
| Westminster constituency | Coventry East |
| Delivery location | TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England) |

## CPV Codes

### Divisions

- 98 - Other community, social and personal services

### Codes

- 98000000 - Other community, social and personal services

## Release History

- 24 Mar 2022 at 17:33 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/008066-2022
- 24 Mar 2022 at 17:33 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/008045-2022

## Notice URLs

- http://www.orbit.org.uk
- http://www.procontract.due-north.com
- https://procontract.due-north.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-032607. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-032607.json.